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Talent Acquisition Operations Specialist

2 months ago

Little Rock, United States Bank OZK Full time

Job Purpose & Scope:

The Talent Acquisition Operations Specialist is an integral part of our Talent Acquisition team, providing essential administrative support and coordination to ensure a smooth and efficient recruitment process and positive experience for both hiring managers and candidates. In this role, you will coordinate directly with a recruiter(s) and interact with numerous business lines to support the full lifecycle recruiting process from application to onboarding.

Essential Job Functions:

  1. Create, maintain, and close positions in the applicant tracking system, ensuring data accuracy, approved budgetary requirements, and compliance with OFCCP, EEO, DOL, and other state and federal compliance requirements, including data protection regulations and retention of records.

  2. Coordinate and communicate regularly and effectively with the Talent Acquisition team and hiring managers to ensure all positions are posted accurately and timely.

  3. Schedule and coordinate interviews with candidates, hiring managers, and interview panel members, ensuring a timely and smooth process.

  4. Assist in facilitating the onboarding process for new hires, including gathering and processing new hire paperwork while ensuring a positive onboarding experience.

  5. Create all documents related to a candidate offer (i.e., offer letters, signing bonus agreements, vacation exceptions) in a timely manner and according to agreed-upon standards and parameters, ensuring appropriate approval of offer terms and complete accuracy of all information contained in the candidate offer documents.

  6. Respond promptly to candidate and hiring manager inquiries and provide clear communication throughout the application process.

  7. Generate regular recruitment status reports for the Talent Acquisition team and leadership.

  8. Collaborate with other HR teams to identify, develop, and implement strategies to improve the overall candidate experience, demonstrating passion for and active engagement in planning and execution.

  9. Assist in organizing and participating in recruitment events, job fairs, and other talent acquisition initiatives.

  10. Actively promote the Banks values, mission, and vision by upholding the Banks culture of excellence and fostering a positive candidate and hiring manager experience.

  11. Assist in software and database management of assessment tool(s) including maintaining active employee designations, candidate profile administration, organization, and user permission management.

  12. Maintain good punctuality and attendance to work.

  13. Follow Bank policy, procedures, and guidelines.

  14. Perform other duties as assigned.

Knowledge, Skills & Abilities:
  1. Knowledge of ATS software and/or other recruitment systems
  2. Working knowledge of employment laws and regulations as they pertain to recruitment and hiring
  3. Ability to communicate effectively both verbally and in writing
  4. Ability to demonstrate effective interpersonal skills and interact with individuals at all levels of the organization
  5. Ability to demonstrate excellent customer service skills
  6. Ability to demonstrate effective organization skills and attention to detail, manage multiple priorities and tasks, and demonstrate a sense of urgency to fulfill business objectives
  7. Ability to demonstrate effective analytical, problem-solving, and critical thinking skills, especially as they relate to data analysis/reporting and process improvement

  8. Ability to uphold strict confidentiality in handling candidate and employee information.

  9. Skill in using computer, Microsoft Office (i.e., Word, Excel, PowerPoint, Outlook), and applicable business systems, including ATS software and/or other recruitment systems.

Basic Qualifications:

  1. High school diploma or equivalent required; bachelors degree preferred

  2. 2+ years work experience in a professional administrative or operations support role required

  3. 1+ years work experience and demonstrated proficiency in Microsoft Office (i.e., Outlook, Word, Excel) required
  4. 1+ years work experience in a related Human Resources function (i.e., recruiting, onboarding) preferred
  5. Proficiency in HR software tools, technology, and scheduling tools, preferred


Job Expectations:

Job Expectations:Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

EEO Statement:

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.