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    Fort Lauderdale, United States Skyhop Global Full time

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    Fort Lauderdale, Florida, United States Moss Full time

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Regional Operations Manager

2 months ago


Fort Lauderdale, United States Test Account Full time

2020 Companies is now interviewing for a remote Regional Operations Managerrepresenting our client, Samsung Electronics America.The Regional Operations Manager - Care role is responsible for managing Samsung authorized service locations in a predefined geographical territory. This role offers consistent support to these servicers ensuring end user customers’ needs are fulfilled.A Day in the Life as a ROM - Care Includes:Store assessmentsIn-depth report on front of house, back of house, branding, inventory managementCustomer interactionsInvestigating escalationsEstablish and maintain relationship with service locations to enhance overall operations of the programsupport any cross-functional support lines of business such as Field Service Support (Tech Support)provide additional ticket and technical support to Samsung authorized servicersAccount managementNetwork management