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Hotel Front Desk Agent

3 months ago

Kapolei, United States Residence Inn Kapolei Full time

Are you ready to join a team that thrives on excitement and loves to create unforgettable experiences for our guests? Look no further because we have the perfect opportunity for you As a full- or part-time Hotel Front Desk Agent at Residence Inn by Marriott Oahu Kapolei, you will be the face of our hotel, greeting guests with a warm aloha and ensuring their stay starts off on the right foot.

As an entry-level Hotel Front Desk Agent, you will be compensated with an hourly rate of $15.15. If you sign on full-time, you'll also enjoy fantastic benefits, including health, dental, vision, and a 401(k). We believe in recognizing our team's hard work and dedication, and we can't wait to reward you for your extraordinary efforts. You won't want to miss out on this amazing opportunity

RESIDENCE INN BY MARRIOTT OAHU KAPOLEI: WHAT DRIVES US

Our contemporary all-suite hotel, open since 2019, sits in the heart of gorgeous Kapolei with easy access to dining and shopping. We are located just a short drive away from Oahu's cultural attractions, beautiful beaches, and thrilling hiking trails. Our team members are filled with the Aloha spirit. They're fun, high-energy individuals who want to show our guests what makes Kapolei so fantastic. We're proud to offer careers that are both fulfilling and fun. Join us and turn your work into a journey of Aloha-infused delight

ARE YOU EXCITED ABOUT THIS HOTEL FRONT DESK AGENT JOB?

In this hospitality role, you will be the first point of contact for our guests, ensuring a seamless check-in and check-out process. You'll go above and beyond to accommodate special requests and provide information about our hotel services and available accommodations. Your exceptional communication skills will shine as you make our guests feel welcome and comfortable throughout their stay. In addition to managing guest transactions, you'll also be responsible for maintaining the cleanliness and appearance of the front desk area. We take pride in providing a welcoming environment for our guests, and you play a big part.

Your ability to resolve issues in a timely and efficient manner will ensure that our guests leave with smiles on their faces. You'll also have the opportunity to assist guests with purchases and ensure the market is stocked and replenished. You'll handle transactions and maintain accurate records, contributing to the smooth operation of our inventory. Your passion for customer service, attention to detail, and love for retail will serve you well

WHAT WE'RE LOOKING FOR IN A HOTEL FRONT DESK AGENT

The knowledge and skills required for the position are:

  • Ability to verbally communicate effectively with guests and co-workers
  • Ability to stand and walk for prolonged periods of time, as well as pushing, pulling, bending, stooping, and upward reaching
  • Some exposure to cleaning chemicals

Computer skills would be a plus.

OUR TEAM NEEDS YOU

So, what do you think? If you feel this is the right job for you, go ahead and apply using our easy 3-minute application. We look forward to meeting you