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Residential Services Coordinator

2 months ago

Kapolei, Hawaii, United States Marriott Vacations Worldwide Full time

About the Role

We are seeking a highly skilled and detail-oriented Housekeeping Professional to join our team at Marriott Vacations Worldwide. As a key member of our housekeeping team, you will be responsible for ensuring the highest level of cleanliness and comfort for our guests.

Key Responsibilities

  • Clean and maintain the entirety of villas, including kitchens, bathrooms, dining rooms, and bedrooms, to the highest standards.
  • Complete assigned rooms and tasks within the scheduled shift, ensuring timely and efficient service.
  • Replace all guest amenities, such as linens, towels, toiletries, and kitchen items, according to established standards.
  • Report room status to the Main Linen Room, Housekeeping Manager/Supervisor, or Front Desk, ensuring accurate and timely communication.
  • Fully stock and maintain the housekeeping cart/caddy with all necessary supplies and chemicals, transport it to rooms, and return it to the designated area at the end of the shift.
  • Follow all company policies and procedures, reporting any maintenance problems, safety hazards, and/or accidents.

Guest Experience and Company Standards

  • Welcome and greet guests, anticipating and addressing their needs to ensure a memorable and enjoyable experience.
  • Interact with colleagues and guests professionally and promptly, maintaining a positive and respectful attitude.
  • Contribute to team goals, working collaboratively to achieve exceptional results.
  • Always follow company policies and safety procedures, upholding the highest standards of quality and service.

Requirements

  • Available to work various shifts, including holidays and weekends, as required.
  • Ability to reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and stand, sit, or walk for extended periods.
  • Lift, carry, push, or pull items weighing up to 25lbs without assistance.
  • Position may require background and drug screening, contingent on company policy and applicable legal requirements.

About Us

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We offer a range of benefits, including competitive pay, medical, dental, and vision coverage, 401(k) matching, and opportunities for growth and development.