Aviation Customer Service Representative

1 day ago


Kapolei, Hawaii, United States Million Air Full time
Customer Service Representative Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Million Air. As a key member of our customer service department, you will be responsible for providing exceptional service to our internal and external customers, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Provide friendly and professional customer service to all customers, including pilots and team members
  • Offer concierge services, including making reservations and providing invoicing for services rendered
  • Record customer preferences in our CSI system and maintain accurate records
  • Partner with the line service team to meet and exceed customer service expectations
  • Maintain a clean and organized work area, including the front desk, lobby, and FBO amenities
Requirements:
  • Customer service experience in the service industry
  • High school diploma or equivalent
  • Ability to work evenings, weekends, and holidays
  • Acceptable driving record
  • Ability to pass a background check
What We Offer:

Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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