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Housekeeper - Hospitality Professional

2 months ago

Kapolei, Hawaii, United States Marriott Vacations Worldwide Full time

Job Summary:

We are seeking a skilled and detail-oriented Housekeeper to join our team at Marriott Vacations Worldwide. As a Housekeeper, you will play a critical role in ensuring our Owners/guests have a memorable and enjoyable vacation experience.

Key Responsibilities:

  • Clean and maintain the entirety of villas, including kitchens, bathrooms, dining rooms, and bedrooms, to the highest standards.
  • Complete assigned rooms and tasks within the scheduled shift, ensuring timely and efficient service.
  • Replace guest amenities, such as linens, towels, toiletries, and kitchen items, according to established standards.
  • Report room status to the Main Linen Room, Housekeeping Manager/Supervisor, or Front Desk, ensuring seamless communication.
  • Fully stock and maintain housekeeping carts/caddies with necessary supplies and chemicals, transporting them to rooms and returning them to designated areas at the end of the shift.
  • Follow all company policies and procedures, reporting any maintenance problems, safety hazards, and/or accidents to ensure a safe working environment.

Guest Experience and Company Standards:

  • Welcome and greet guests, anticipating and addressing their needs to provide exceptional service.
  • Interact with colleagues and guests professionally and promptly, fostering a positive and respectful work environment.
  • Contribute to team goals, working collaboratively to achieve exceptional results.
  • Always follow company policies and safety procedures, upholding the highest standards of quality and service.

Requirements:

  • Available to work various shifts, including holidays and weekend days.
  • Ability to reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and stand, sit, or walk for extended periods.
  • Lift/Carry/Push/Pull items weighing up to 25lbs without assistance.
  • Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

About Marriott Vacations Worldwide:

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.