ROCKSTAR Patient Care Coordinator
2 months ago
The Role: As the ROCKSTAR Patient Concierge, you'll be the voice of our practice and the first friendly face patients see. You will create magical, unforgettable moments for our patients while ensuring their experience is smooth, seamless, and serenely stellar. Get ready to turn patient interactions into extraordinary encounters
Key Responsibilities:
- Welcome and assist patients with genuine enthusiasm, setting the tone for an amazing visit.
- Schedule appointments, manage patient records, and maintain a calm and inviting atmosphere.
- Collaborate with our healthcare team to ensure all patient needs are met efficiently.
- Act as a liaison between patients and healthcare providers, ensuring all questions are answered and concerns addressed.
Your Awesome Qualifications:
- Previous experience in a customer-facing role, preferably in a medical or healthcare environment.
- Exceptional communication skills with a hotel concierge-level charm
- Ability to multitask and handle a variety of responsibilities while keeping your cool.
- A passion for helping others and creating memorable experiences.
Benefits
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Monday to Friday
NOT A REMOTE JOB
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