Patient Care Coordinator

5 days ago


Scottsdale, Arizona, United States Optum Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at UnitedHealth Group. As a Patient Care Coordinator, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care, and supporting our healthcare team.

Key Responsibilities
  • Manage patient appointments, registrations, and check-in/check-out processes
  • Collect co-payments, co-insurance, and deductibles, and issue receipts
  • Manage medical records, including scanning, filing, and preparing for scheduling
  • Answer phones, schedule appointments, and respond to patient inquiries
  • Establish and maintain effective working relationships with patients, employees, and the public
Requirements
  • High School Diploma or equivalent required
  • 1+ year of experience in customer service or a related field
  • Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
  • Preferred qualifications include experience with medical office processes and EMR computer applications
What We Offer

UnitedHealth Group is committed to providing a comprehensive benefits package, including competitive base pay, paid time off, medical plan options, dental, vision, and life insurance, 401(k) savings plan, and education reimbursement. We also offer a dynamic and inclusive work environment, with opportunities for career growth and development.

We are an equal employment opportunity/affirmative action employer and welcome applications from diverse candidates. UnitedHealth Group is a drug-free workplace, and all candidates are required to pass a drug test before beginning employment.



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