Patient Care Coordinator Specialist

24 hours ago

Scottsdale, Arizona, United States VFP Pharmacy Group Full time
Job Overview

VFP Pharmacy Group is seeking a highly skilled and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a vital role in ensuring the delivery of exceptional patient care and support services.

Key Responsibilities
  • Deliver superior customer service and interact professionally with pharmacists, medical providers, consultants, and other staff.
  • Accurately obtain and enter patient information, including shipping, insurance, and payment information.
  • Escalate complex claims to the Call Center Technician representatives for appropriate action.
  • Exercise good team collaboration to ensure order timeliness, quality, and service metrics are routinely achieved.
  • Collaborate with members of health disciplines in the interest of the patient's healthcare.
  • Refer patients to available resources in a timely manner.
Requirements and Preferences
  • High School Diploma or equivalent.
  • Minimum 1-3 years of call center experience, preferably in healthcare, insurance, or specialty pharmacy setting.
  • Strong working knowledge of HIPAA and other pertinent and applicable laws and regulations surrounding pharmacy and patient care.
  • Strong technical knowledge of pharmacy processing systems and phone systems.
  • Ability to problem solve, think critically, and improve workflow procedures.
  • Proven track record for handling large volumes of inbound and outbound calls in a quality, compliant, and patient-centric fashion.
  • Next-level compassion and empathy required to assist sensitive patient populations.
  • Ability to think holistically and continuous improvement mindset is essential.
  • Excellent verbal and written communication skills required.
  • Strong organizational skills, attention to detail, and problem-solving skills.
  • Ability to multi-task.
  • Strong interpersonal, communication, and organizational skills required.

VFP Pharmacy Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.

  • Patient Care Specialist

    4 days ago

    Scottsdale, Arizona, United States Fresenius Medical Care North America Full time

    Job SummaryFresenius Medical Care North America is seeking a skilled and compassionate Patient Care Specialist to join our team. As a key member of our dialysis healthcare team, you will play a vital role in providing safe and effective dialysis therapy to patients under the direct supervision of a licensed nurse.Key ResponsibilitiesPatient CareAssist...

  • Surgical Patient Care Coordinator

    4 days ago

    Scottsdale, Arizona, United States CPP Full time

    Join Our Team as a Patient Care CoordinatorCPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.Responsibilities:Schedule...

  • Patient Care Coordinator

    2 weeks ago

    Scottsdale, Arizona, United States UnitedHealth Group Full time

    Job Title: Patient Care CoordinatorWe are seeking a skilled Patient Care Coordinator to play a vital role in delivering exceptional patient experiences at UnitedHealth Group.Key Responsibilities:Ensure a smooth arrival process for patients, providing a warm and welcoming experience Manage wait times to ensure a timely and efficient experience for patients...

  • Patient Care Coordinator

    2 weeks ago

    Scottsdale, Arizona, United States UnitedHealth Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at UnitedHealth Group. As a Patient Care Coordinator, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesGreets patients and manages wait timesCompletes check-in and...

  • Patient Care Coordinator

    2 weeks ago

    Scottsdale, Arizona, United States UnitedHealth Group Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at UnitedHealth Group. As a Patient Care Coordinator, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesGreets patients and manages wait timesCompletes check-in and...

  • Care Coordinator

    1 month ago

    Scottsdale, Arizona, United States Barrow Brain and Spine Full time

    Job SummaryWe are seeking a highly skilled and compassionate Care Coordinator to join our team at Barrow Brain and Spine. As a key member of our clinical support staff, you will play a vital role in ensuring the smooth operation of our medical clinic and procedure suite.Key ResponsibilitiesPre-Procedure SupportEnsure all necessary patient information and...

  • Occupational Therapist

    1 week ago

    Scottsdale, Arizona, United States Empowerme Wellness Full time

    Job Title: Occupational Therapist - Care Coordination SpecialistEmpowerMe Wellness is seeking a highly skilled Occupational Therapist to join our team as a Care Coordination Specialist. As an OT, you will work with seniors in a senior living community, providing occupational therapy and wellness services to improve their functional well-being and...

  • Care Coordinator

    4 days ago

    Scottsdale, Arizona, United States HonorHealth Full time

    About the RoleHonorHealth is seeking a skilled Care Coordinator to join our team. As a Care Coordinator, you will play a vital role in ensuring the seamless transition of patients through the healthcare continuum.Key ResponsibilitiesCollaborate with primary physicians and healthcare team members to develop patient-centered goals and actions.Act as a patient...

  • Patient Care Coordinator

    4 days ago

    Scottsdale, Arizona, United States UnitedHealth Group Full time

    Job SummaryUnitedHealth Group is seeking a highly skilled Patient Care Coordinator to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesProvide appointment scheduling and patient registration servicesManage patient demographics, insurance...

  • Wound Care Specialist

    4 hours ago

    Scottsdale, Arizona, United States Innovative Health Care Full time

    Job Title: Nurse Practitioner - Wound Care SpecialtyAt Innovative Wound Solutions, we are seeking a highly skilled and experienced Nurse Practitioner to join our team in our newly established Wound Care Program. As a key member of our interdisciplinary team, you will play a vital role in providing high-quality, patient-centered care to individuals with...

  • Care Coordinator

    4 weeks ago

    Scottsdale, Arizona, United States HonorHealth Full time

    About the RoleHonorHealth is seeking a skilled Care Coordinator to join our team. As a Care Coordinator, you will play a critical role in ensuring the seamless transition of patients through the healthcare continuum.Key ResponsibilitiesCollaborate with primary physicians and other healthcare team members to develop patient-centered goals and actions.Act as a...

  • Care Coordinator

    4 weeks ago

    Scottsdale, Arizona, United States HonorHealth Full time

    About the RoleHonorHealth is seeking a highly skilled Care Coordinator to join our team. As a Care Coordinator, you will play a critical role in ensuring the seamless transition of patients through the healthcare continuum.Key ResponsibilitiesCollaborate with Healthcare Teams: Work closely with primary physicians, nurses, and other healthcare professionals...

  • Care Coordinator

    4 weeks ago

    Scottsdale, Arizona, United States HonorHealth Full time

    About the RoleHonorHealth is seeking a skilled Care Coordinator to join our team. As a Care Coordinator, you will play a critical role in ensuring the seamless transition of patients through the healthcare continuum.Key ResponsibilitiesCollaborate with primary physicians and other healthcare team members to develop patient-centered goals and actionsAct as a...

  • Surgical Patient Care Coordinator

    20 hours ago

    Scottsdale, Arizona, United States CPP Full time

    Job Title: Surgical Patient Care CoordinatorCPP Clinics is a leading provider of medical aesthetics services, offering innovative treatments across multiple medspas under the CPP umbrella. We are dedicated to delivering exceptional patient experiences and outstanding results, utilizing advanced technologies and personalized care.Job Summary:We are seeking a...

  • Care Coordinator

    4 weeks ago

    Scottsdale, Arizona, United States HonorHealth Full time

    About the RoleHonorHealth is seeking a skilled Care Coordinator to join our team at Innovation Care Partners. As a Care Coordinator, you will play a vital role in ensuring the seamless transition of patients through the healthcare continuum.Key ResponsibilitiesCollaborate with primary physicians and healthcare team members to develop patient-centered goals...

  • Patient Care Coordinator

    3 weeks ago

    Scottsdale, Arizona, United States AEG Full time

    About the JobPatient Care Coordinators play a vital role in ensuring a seamless experience for our patients. As a key member of our team, you will be responsible for providing exceptional service by welcoming patients and ensuring all check-in and checkout processes are completed efficiently.Key ResponsibilitiesFirst Impressions: Acknowledge and greet...

  • Patient Care Specialist

    2 weeks ago

    Scottsdale, Arizona, United States Fresenius Medical Care North America Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Care Technician to join our team at Fresenius Medical Care North America. As a key member of our healthcare team, you will play a vital role in providing safe and effective dialysis therapy to patients under the direct supervision of a licensed nurse.Key ResponsibilitiesAssist patients with...

  • Patient Care Specialist

    7 days ago

    Scottsdale, Arizona, United States Fresenius Medical Care North America Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Patient Care Technician to join our team at Fresenius Medical Care North America. As a Patient Care Technician, you will play a vital role in providing safe and effective dialysis therapy to patients under the direct supervision of a licensed nurse.Key ResponsibilitiesPatient Care: Assist...

  • Care Coordinator

    1 month ago

    Scottsdale, Arizona, United States Alumus Full time

    About the Role:As a Care Coordinator at Alumus, you will play a vital role in redefining the future of home-based primary care in Portland, Oregon. This is an exciting opportunity to join a team that prioritizes patient-centered care and is dedicated to improving people's lives.Key Responsibilities:Collect and review health information to identify gaps in...

  • Registered Nurse

    4 weeks ago

    Scottsdale, Arizona, United States Mayo Clinic Full time

    About the RoleMayo Clinic is seeking a highly skilled Registered Nurse to join our team as a Patient Care Coordinator. In this role, you will be responsible for coordinating patient care, providing direct patient care, and supporting the medical team in delivering high-quality patient outcomes.Key ResponsibilitiesCoordinate patient care, including direct...