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Order Fulfillment Specialist

2 months ago

Wilmington, United States CastleBranch Full time

** Order Fulfillment Specialist** **Job Category****:** Operations

**Requisition Number****:** ORDER001527

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**Job Details** **Description** CastleBranch is seeking an Order Fulfillment Specialist. The Order Fulfillment Specialist is responsible for processing order items through order fulfillment. The ideal candidate for this position is focused, cognizant of time management, and detail-oriented. **Hours of Operation:** 5 days a week, Monday-Friday

8:00AM-8:00PM EST **PERKS OF EMPLOYMENT:** * 40hrs/ week with opportunity for overtime * Paid Training and Competitive wages based on Tier structure * 4 week Paid Training and Development: $11.00/hr + Tier 1: $12.00/hr + Tier 2: $13.00/hr + Tier 3: $15.00/hr * **AWESOME BENEFITS: Full Medical/ Dental/ Vision/ Tenure based PTO accrual/ Life Insurance/ Long Term & Short Term Disability/ Paid holidays/ 401K with 3% Match** * Employee Referral Bonus with no cap * Advancement Opportunities * Continuing Education and Cross Training opportunities within the Organization **RESPONSIBILITIES:** * With great attention to detail and focus, you will be responsible for processing order items through proprietary software systems * Use order management system and websites to facilitate compliance services for clients and users * Effectively transcribing**,** updating customer information, and entering records. * Entering customer and account data from source documents within time limits * Research and obtain further information for incomplete documents * Compiling, verifying the accuracy and sorting information to prepare source data for computer entry * Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output * Other similar and/or related duties as assigned **REQUIREMENTS:** * At least six months to one year in a similar role in a data entry environment with comparable goals/responsibilities * Typing speed and accuracy. The ideal candidate should score at least 40 words per minute * Excellent knowledge of correct spelling, grammar, and punctuation * Attention to detail * Confidentiality * Competitive nature, Gamer * Organization skills, with an ability to stay focused on assigned tasks * Comfortable efficiently navigating around a desktop computer and multiple systems simultaneously * Lifelong learner mentality; learning and trying new things to work towards being better than yesterday * Motivated and determined to learn new systems, services, and processes, while being flexible, adaptable to understanding the software improvement life cycle * Positive mindset

exude a positive attitude and are a team player. Bring a passion for customer service and problem-solving to the table every time. * Work hard, PLAY HARD, and grow your career **With our vision of #TogetherAsOne, it is our goal to grow from within. We have several career paths for our team members to pursue within Customer Service, Operations, Training, IT/Engineering, and more** **#RidetheWave by becoming a part of the CastleBranch family AND APPLY NOW** CastleBranch On-site address: 1844 Sir Tyler Dr. Wilmington, NC 28405 Please apply and complete the Candidate Assessments to expedite your application. CastleBranch practically invented the background screening industry as it exists today, and we continue to enjoy a steady level of growth with a loyal client base, a high-energy workforce, and a corporate culture thats truly second to none. Job Type: Full-time Pay: $11.00 - $15.00 per hour Benefits: * 401(k) * 401(k) matching * Dental insurance * Disability insurance * Employee assistance program * Employee discount * Health insurance **Qualifications** **Skills** **Behaviors** **Preferred** **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well **:** **Motivations** **Preferred** **Goal Completion****:** Inspired to perform well by the completion of tasks **Self-Starter****:** Inspired to perform without outside help **:** **Education** **Preferred** High School or better. **Experience** **Required** **1 year:** Data Entry **Licenses & Certifications**

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