We have other current jobs related to this field that you can find below

  • Service Coordination Specialist

    5 days ago

    Elmhurst, New York, United States Star Group LP Full time

    Are you skilled in organization and logistics? Star Group LP, a prominent provider in home services, is seeking dedicated and dependable individuals to join our team as Service Coordination Specialists. In this role, you will be the key point of contact for our clients, ensuring they receive timely service. Your responsibilities will include preparing...

  • Guest Services Coordinator

    2 days ago

    Elmhurst, Illinois, United States Courtyard Elmhurst, 370 N. IL-83 - Elmhurst, IL 60126 Full time

    Job OverviewPosition Title: Customer Service SpecialistDepartment: Guest ServiceLocation: Courtyard ElmhurstJob Type: Full TimeCompensation: $15 - $17 per hourPosition ObjectiveThe Guest Services Coordinator is accountable for delivering outstanding customer service and fostering positive relationships with guests. This role involves assisting patrons with...

  • Field Service Coordinator

    5 days ago

    Elmhurst, New York, United States Burroughs, Inc Full time

    Position OverviewThe Field Service Coordinator role at Burroughs, Inc. is essential for optimizing the operations of our Field Service team and ensuring adherence to customer Service Level Agreements (SLAs). As a member of our Scheduling team, your responsibilities will include:Utilizing Oracle Field Service software in real-time to manage service calls and...

  • Project Coordinator

    4 weeks ago

    Elmhurst, United States Thermosystems, LLC Full time

    Job DescriptionJob DescriptionThermosystems is a fast-paced growing company with opportunities for advancement and additional training to support your success!Position OverviewAs a coordinator at Thermosystems, your primary responsibility will be managing the bid documents from contractors, keeping track of customers bidding projects, and sending quotes to...

  • Cosmetic-Medical surgical coordinator

    4 weeks ago

    Elmhurst, United States Leva Medical PC Full time

    Job DescriptionJob DescriptionFLUENT EXPERT LEVEL SPEAKING IN SPANISH AND ENGLISH REQUIRED1 YEAR EXPERIENCE MINIMUM AND SUCCESSFUL CREDENTIALS SELLING PLASTIC SURGERYPROVEN TRACK RECORD OF SUCCESSFUL SALES PERFORMANCE, INCLUDING COMMISSION-BASED SALARYGENERAL KNOWLEDGE IN LASERS, DERMAL FILLERS, BOTOX AND ALL PLASTIC SURGERY PROCEDURES AT THE LEVEL OF...

  • Evening Custodial Services Coordinator

    4 days ago

    Elmhurst, Illinois, United States Elmhurst Community Unit School Full time

    Position Type: Support Staff/CustodianJob Overview: The Elmhurst Community Unit School District is seeking a dedicated individual for the role of Night Utility-Custodian VIII. This full-time position offers a competitive hourly wage and a comprehensive benefits package.Key Responsibilities: - Maintain cleanliness and orderliness of school facilities during...

  • Studio Coordinator @Waxing, Lash

    6 days ago

    Elmhurst, United States Waxing The City of Elmhurst Part time $16 - $20

    Job DescriptionJob DescriptionMust work 4 weekend days per month + a few days a week. 20-25 hours per week requested to start. Two years experience in the beauty industry preferred. Please have Point of Sale experience and preferably Zenoti POS experience.BENEFITS/PERKS:$16 to start + commissions for social media postsLOVE WHAT YOU DOAt Waxing the City, we...

  • Gender-Related Services Case Coordinator

    5 days ago

    East Elmhurst, New York, United States New York City Health + Hospitals Correctional Health Services Full time

    Position Overview:Under the supervision of the Director of Gender-Related Services, the GRS Case Manager is responsible for providing comprehensive support and counseling to patients within correctional facilities. This role includes the development and implementation of tailored discharge plans, as well as follow-up support after release.Key...

  • Construction Bid Coordinator

    4 weeks ago

    Elmhurst, United States Thermosystems, LLC Full time

    Job DescriptionJob DescriptionThermosystems is a fast-paced growing company with opportunities for advancement and additional training to support your success!Position OverviewAs a construction bid coordinator at Thermosystems, your primary responsibility will be managing the bid documents from contractors, keeping track of customers bidding projects, and...

  • Construction Proposal Coordinator

    5 days ago

    Elmhurst, New York, United States Thermosystems, LLC Full time

    Job OverviewJoin Thermosystems, a dynamic and expanding organization offering numerous opportunities for career growth and professional development.Position SummaryAs a Construction Proposal Coordinator at Thermosystems, you will be tasked with overseeing the management of bid documentation from contractors, monitoring customer bidding activities, and...

  • Leisure Activities Coordinator

    4 days ago

    Elmhurst, New York, United States The Indigo at Elmhurst Full time

    Position OverviewAbout The Indigo at Elmhurst: At The Indigo at Elmhurst, we believe in creating fulfilling careers that have a positive impact on the lives of our residents.We are dedicated to providing our team members with opportunities to engage in meaningful work that enriches the lives of those we serve. We seek individuals who embody our commitment to...

  • Regional Sales Coordinator

    5 days ago

    Elmhurst, United States Val Matic Valve and Mfg Corporation Full time

    Val-Matic® was founded in 1966 by Andrew Nuter and Ted Makowan with one product line: the Silent Check Valve. Within a year, work had begun on Val-Matic's second product line, Air Valves, which would become the Company's signature product line, the one in which it is most readily identified with. Today, Val-Matic manufactures nine types of air valves and is...

  • Regional Sales Coordinator

    4 days ago

    Elmhurst, United States Val Matic Valve and Mfg Corporation Full time

    Val-Matic® was founded in 1966 by Andrew Nuter and Ted Makowan with one product line: the Silent Check Valve. Within a year, work had begun on Val-Matic's second product line, Air Valves, which would become the Company's signature product line, the one in which it is most readily identified with. Today, Val-Matic manufactures nine types of air valves and is...

  • High-Impact Practices and Community Partnerships

    3 months ago

    Elmhurst, United States Elmhurst University Full time

    Reporting directly to the Title V DHSI Project Director, the HICP Coordinator will serve as the primary point of contact between the University and our community stakeholders and other non-profit organizations, ensuring the promotion of Elmhurst University’s status as a Hispanic Serving Institution (HSI) and the work being done in El Centro de la Promesa...

  • Bilingual Spanish Front Office Coordinator

    5 days ago

    Elmhurst, New York, United States Books & Rattles Full time

    Job OverviewBooks & Rattles is actively seeking applications for both monolingual and bilingual (English/Spanish) Front Office Coordinators.Ideal candidates should possess a nurturing demeanor, enthusiasm, creativity, patience, and a deep understanding of children's developmental needs.We are in search of experienced administrative professionals who bring...

  • Project Coordinator

    5 days ago

    Elmhurst, Illinois, United States Jobot Full time

    Project Manager - JobotCompany Overview:Jobot is a prominent specialty contractor with a focus on various construction services including carpentry, plastering, drywall, insulation, and ceiling installations. We pride ourselves on being one of the top finish contractors in the industry, committed to delivering exceptional project outcomes.Why Join Us?Become...

  • Quality Assurance Support Coordinator

    4 days ago

    Elmhurst, Illinois, United States Ray Graham Association For People With Disabilities Full time

    Job OverviewPosition Summary:The Quality Assurance Support Coordinator (QASC) is responsible for overseeing the quality of services provided in 4-5 residential settings while directly managing Community Support Supervisors (CSS) and Lead Direct Support Professionals (DSPs).The QASC ensures adherence to organizational standards, regulatory mandates from...

  • Support Service Clerk

    5 days ago

    Elmhurst, United States Superior Ambulance Full time

    Overview The Support Services Clerk is responsible for coordinating the clerical duties for accurate data entry of Superior run report information in a timely fashion. This role may assist in the duties of other Processing staff when needed, as well as participate in projects or special assignments in other sections of the Accounts Receivable department...

  • Patient Service Representative

    1 month ago

    Elmhurst, United States Lenox Hill Radiology Full time

    Job Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...

  • Guest Service Agent

    1 month ago

    Elmhurst, United States Springhill Suites Chicago ElmhurstOakbrook Area Full time

    OverviewOpportunity:  Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour Focus Immediately greet guests and offer to assist with their needs. Register and...

Service Coordinator

2 months ago

Elmhurst, United States Ingersoll Rand Full time

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

 

Service Coordinator 

Location: Onsite in Elmhurst, IL, Indianapolis, IN, or Milwauki, WI

About Us 

Ingersoll Rand thrives on a culture of innovation and a sense of ownership, committed to enhancing the lives of our employees, customers, and the planet. With over 80 renowned brands, our customers rely on our products and services to deliver high-quality flow creation and industrial solutions designed to perform in the most complex and harsh conditions. Additionally, our unwavering commitment to ownership has enabled our employees to cultivate strong customer relationships, driving them to solve the industry’s most difficult problems. 

Job Summary  

  • This position is for a Service Coordinator supporting the Customer Center and serving the compressed air needs of the industrial sector. The Service Coordinator is responsible for efficiently and effectively coordinating service technicians to meet customer’s needs. Service Coordinators will manage and communicate with customers, sales teams, and management, while adhering to all order management and operational requirements of the position. 

Responsibilities  

  • Answer incoming service calls and schedule technicians to perform preventive maintenance and service repairs. When scheduling and tracking service technicians, maximize operating efficiency and effectiveness.  

  • Guide and develop service technicians as appropriate, assisting in technical issue resolution.  

  • Ensure timely and accurate invoicing.  

  • Manage service inventory and rental fleets (repair status, location, etc.)  

  • Ensure environmental, health and safety, as well as Operational Excellence adherence in the Customer Center. Assist with the auditing process.  

  • Earn customer loyalty by effectively and efficiently managing customer interactions, ensuring customer satisfaction. Generate and follow-up on service quotes and seek new business whenever possible. 

  • Order and receive parts for jobs. Monitor shipping and receiving activities. Conduct service request data entry and management.? Submit warranty claims and ship parts to the factory.? Ensure SARBOX compliance.  

  • Display team effort and dedication to customer by maintaining flexibility to work overtime and weekends as the business requires.  

Basic Qualifications 

  • Must be a US Citizen or Green card holder
  • A high school diploma or equivalent required
  • 2+years of experience in a related field (high volume, fast paced customer service) is required  
  • Operating knowledge of Microsoft office software is required.  
  • Knowledge of mechanical and electrical systems is preferred.   

Key Competencies 

  • Exceptional organization, communication (verbal and written), and follow-up skills with the ability to effectively manage a high volume of priorities and commitments in a highly visible, fast-paced work environment.   

  • Strong interpersonal skills, able to follow standard processes and work autonomously while understanding when to escalate issues that require further review.   

  • Exceptional customer service skills, including proper phone etiquette and skills. 

What we Offer 

At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. 

 

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

PandoLogic. Keywords: Customer Service Representative, Location: Elmhurst, IL - 60126