We have other current jobs related to this field that you can find below

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    5 days ago

    Beltsville, Maryland, United States LEN THE PLUMBER LLC Full time

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  • Customer Service Project Coordinator

    4 days ago

    Beltsville, Maryland, United States Pella Mid-Atlantic Full time

    Job OverviewAre you passionate about customer interactions and adept at managing various projects simultaneously? If so, this role may be the perfect fit for you.Pella Mid-Atlantic stands as a premier distributor of Pella window and door solutions, renowned for over 90 years of innovation and industry expertise. We are currently seeking a dedicated Service...

  • Customer Service Representative

    2 months ago

    Beltsville, United States SRS Distribution Full time

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  • Retail Project Coordinator

    3 weeks ago

    Beltsville, United States Pella Mid-Atlantic Full time

    Job DescriptionJob DescriptionDo you enjoy working with customers? Are you able to handle multiple projects at once? Are you detail oriented? If you answered yes to these questions, this position is for you!Pella Mid-Atlantic is the area’s leading distributor of Pella window and door products. We are hiring a Service Coordinator. Our products are backed...

  • Maintenance Coordinator

    1 month ago

    Beltsville, United States Apartment Community Full time

    Job DescriptionJob DescriptionWe are currently seeking a Maintenance Coordinator for a full-time opportunity in Beltsville, MD. You will be responsible for receiving calls from residents who want to report work orders and repairs needed in their apartment homes.Responsibilities:Complete work order entry into computerWork with maintenance team to confirm...

  • Community Engagement Coordinator

    3 months ago

    Beltsville, United States Compass Maryland Full time

    Job DescriptionJob DescriptionCompass, Inc. a progressive, non-profit organization that supports individuals with intellectual and developmental disabilities is seeking a highly skilled, self-starter with a demonstrated record of case management, community engagement development, and innovative thinking for the position of Community Engagement Coordinator....

  • Solar Project Coordinator

    3 weeks ago

    Beltsville, United States Buckner Energy LLC Full time

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  • EHS Compliance Coordinator

    4 days ago

    Beltsville, Maryland, United States Oxford Solutions, Inc. Full time

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  • Social Media Coordinator

    2 months ago

    Beltsville, United States African American Diabetes Association, Inc. Full time

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  • Customer Service

    1 month ago

    Beltsville, United States Pella Mid-Atlantic Full time

    Job DescriptionJob DescriptionPella Mid-Atlantic is the area’s leading distributor of Pella window and door products. We are hiring Customer Experience Representatives to join our team! Our products are backed with over 90 years of innovation and experience in the industry and are designed to enrich the homes and lives of others. Pella Mid-Atlantic plays a...

  • Customer Service Representative

    4 days ago

    Beltsville, Maryland, United States Pella Mid-Atlantic Full time

    Job OverviewAbout Pella Mid-AtlanticPella Mid-Atlantic stands as a premier distributor of Pella window and door solutions, boasting over 90 years of innovation and expertise in the field. Our offerings are designed to enhance the aesthetics and functionality of homes and businesses alike. We play a vital role in the sales, installation, scheduling, and...

  • Customer Success Manager

    5 days ago

    Beltsville, United States Monumental Markets Full time

    Monumental Markets is seeking a Customer Success Manager to lead the successful onboarding of all new Open-Door Market and Coffee/Pantry clientele. Reporting to the Director of Business Development, this role is responsible for providing a best-in-class new client experience through proper client onboarding and post-opening account management, while also...

  • Lead Furniture Installer | Field Project Coordinator

    1 week ago

    Beltsville, United States dancker Full time

    Job DescriptionJob DescriptionJob Title: Lead InstallerLocation: Beltsville, MDCompany: DanckerAbout Us: Dancker is a leading provider of comprehensive interior solutions, specializing in creating dynamic and effective work environments. We are dedicated to delivering high-quality products and services to our clients. We are currently seeking a motivated and...

  • Lead Furniture Installer | Field Project Coordinator

    4 weeks ago

    Beltsville, United States dancker Full time

    Job DescriptionJob DescriptionJob Title: Lead InstallerLocation: Beltsville, MDCompany: DanckerAbout Us: Dancker is a leading provider of comprehensive interior solutions, specializing in creating dynamic and effective work environments. We are dedicated to delivering high-quality products and services to our clients. We are currently seeking a motivated and...

  • Customer Success Manager

    1 week ago

    Beltsville, United States Monumental Markets Full time $50,000 - $55,000

    Job DescriptionJob DescriptionMonumental Markets is seeking a Customer Success Manager to lead the successful onboarding of all new Open-Door Market and Coffee/Pantry clientele. Reporting to the Director of Business Development, this role is responsible for providing a best-in-class new client experience through proper client onboarding and post-opening...

  • Customer Care Specialist

    4 days ago

    Beltsville, Maryland, United States Buckner Energy LLC Full time

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  • Administrative Coordinator

    5 days ago

    Beltsville, Maryland, United States Monumental Markets Full time

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  • Customer Care Specialist

    4 days ago

    Beltsville, Maryland, United States Buckner Energy LLC Full time

    Job OverviewBuckner Energy LLC is a prominent player in the electrical and electronic manufacturing sector. We are on the lookout for a dedicated and customer-focused individual to fill the role of Call Support Representative. In this position, you will serve as the initial contact for our clientele, delivering outstanding assistance and addressing inquiries...

  • Customer Care Specialist

    4 days ago

    Beltsville, Maryland, United States Buckner Energy LLC Full time

    Job OverviewBuckner Energy LLC, a prominent entity in the Electrical/Electronic Manufacturing sector, is in search of a dedicated and customer-focused Call Support Representative. In this role, you will be instrumental in delivering exceptional customer service by addressing and resolving inquiries and concerns via telephone. Our mission is to provide...

  • Customer Service Specialist

    4 days ago

    Beltsville, Maryland, United States Buckner Energy LLC Full time

    Job OverviewBuckner Energy LLC, a prominent player in the electrical and electronic manufacturing sector, is on the lookout for a dedicated and customer-focused individual to fill the role of Call Support Representative. In this position, you will serve as the initial contact for our clientele, delivering outstanding assistance and addressing inquiries to...

Customer Experience Coordinator

2 months ago

Beltsville, United States Mid Atlantic Finance Company Full time

Pella Mid-Atlantic is the area’s leading distributor of Pella window and door products. We are hiring Customer Experience Representatives to join our team Our products are backed with over 90 years of innovation and experience in the industry and are designed to enrich the homes and lives of others. Pella Mid-Atlantic plays a critical role in the sales, installation, scheduling, and servicing of our products in your homes, projects, and buildings. We are passionate about what we do at Pella Mid-Atlantic, and we’re looking for people who share our passion – from sales to installation to accounting, and everything in between. If you are a motivated, caring, and driven individual looking for a career with a world-class company, come join us Position Overview: The Customer Experience Specialist will be the first touch point for Pella Mid-Atlantic customers offering a world class experience. If you are someone who thrives on healthy competition and the drive to succeed this position is for you The Customer Experience Specialist will make outbound sales calls, answer, and respond to inbound calls and internet inquires providing product knowledge and setting appointments. This position will also confirm all appointments, reengage past customers and reschedule cancelations. We are looking for employees that love customer service, sales (of any kind), and are persuasive and engaging on the phone. The Customer Experience Specialist position gives you a great foundation of Pella Mid-Atlantic knowledge to begin your career with the company. We are open 7 days a week, this position requires a scheduled shift of one weekend day per week. Responsibilities/Accountabilities: Expected to communicate the company brand and values of Pella Mid-Atlantic. Meet daily and monthly goals for appointments set, run, and sold. Answer and advise customers calling in from marketing sources. Engage past and prospective customers and assist in setting new appointments. Prequalify and schedule customer appointments. Respond to general customer inquiries and route to appropriate departments. Identify when calls need escalation to assist with customer inquiries, appointments, and rescheduling. Interact with customer online inquires via web chat function. Confirm all scheduled sales appointments and conduct follow up calls after appointments if needed. Learn and retain Pella window and door product knowledge and be able to educate the customer. Be our customers’ advocate by responding promptly, following up, and being proactive with solutions. Utilize CRM software and adhere to best practices to track all customer sales interactions. Skills/Knowledge High School Diploma or GED Equivalent. 1+ years of experience in a customer focused environment. Proficient with Microsoft office software applications with an ability to learn new programs. High attention to detail. Self-motivated individual who also enjoys working as a team and facilitating sales. Strong ability to connect with people. Inherent ability to not only listen to a customer while understanding their needs. Enjoys healthy competition and driven to succeed. Ability to communicate clearly and concisely, both orally and in writing. Displays a high level of integrity. Pella Mid-Atlantic performs background checks and drug screens on all candidates. We perform motor vehicle checks on all employees that drive for the company. Pella Mid-Atlantic is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

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