Retail Project Coordinator

4 weeks ago

Beltsville, United States Pella Mid-Atlantic Full time
Job DescriptionJob Description

Do you enjoy working with customers? Are you able to handle multiple projects at once? Are you detail oriented? If you answered yes to these questions, this position is for you

Pella Mid-Atlantic is the area’s leading distributor of Pella window and door products. We are hiring a Service Coordinator. Our products are backed with over 90 years of innovation and experience in the industry and are designed to enrich the homes and lives of others. Pella Mid-Atlantic plays a critical role in the sales, installation, scheduling, and servicing of our products in your homes, projects, and buildings, and it is an honor.

We are passionate about what we do at Pella Mid-Atlantic, and we’re looking for people who share our passion – from sales to installation to accounting, and everything in between. If you are a motivated, caring, and driven individual looking for a career with a world-class company, come join us. Feel the Pella Passion

Position Overview:

This position will be responsible for Project Coordination for all Retail installations. They will be responsible for customer service, scheduling technicians to go out to the customer’s residence at various phases of the project, collect payments and ensure that the project is completed correctly and within the time-frame promised to the customer. This position requires strong customer service skills and the ability to handle multiple projects at once.

Responsibilities:

  • Serve as the primary point of contact for retail customers after the time of sale
  • Coordinating all aspects of the customer's installation from beginning to completion
  • Purchasing product for our corporate manufacturing facilities
  • Communicate and maintain contact with home owners, contractors and fellow employees regarding the status of projects
  • Responsible for working on multiple projects at one time.
  • Create work orders (crew packs) for all retail installations for the upcoming week
  • Respond to emails and calls from customers including answering the department phone ring group
  • Process credit card payments and forward check payments to Accounting
  • Enter job notes into PSI and OMS 
  • Collect payments from customers at point of delivery and completion of installation job
  • Other duties as assigned.

Skills/Knowledge:

  • Bachelors degree preferred
  • 2+ years customer service or general business experience preferred
  • Experience with telephone communications; e-mail; style and format of letters and reports.
  • Experience with Microsoft products to include: Excel, Word and Outlook and database and order processing products.
  • Strong listening skills
  • Speak and respond clearly and persuasively in positive or negative situations with a sense of urgency for our customer
  • Write legibly and informatively; read and interpret written information; edit work for spelling and grammar
  • Ability to present information in one-on-one and small group situations.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to apply concepts of basic algebra and geometry.
  • Deal with problems involving a few concrete variables in standardized situations, attention to detail and accuracy
  • Establish priorities; work independently; proceed with objectives and little supervision.
  • Meet company established job performance standards, investigate ways to improve, and promote quality and productivity.
  • Identify and resolve problems in a timely manner; gather and analyze information skillfully; work well in group problem solving situations.
  • Adapts to changes in the work environment
  • Observes established safety and security procedures
  • Consistently at work and on time; ensures work responsibilities are covered when absent

Pella Mid-Atlantic performs background checks and drug screens on all candidates.  We perform motor vehicle checks on all employees that drive for the company

Pella Mid-Atlantic is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Powered by JazzHR

2ish72QSwV

  • Retail Installation Project Manager

    1 week ago

    Beltsville, Maryland, United States Pella Mid-Atlantic Full time

    Job OverviewAre you passionate about customer engagement and project management? If you thrive in a dynamic environment and possess strong attention to detail, this role may be the perfect fit for you.Pella Mid-Atlantic stands as a premier distributor of Pella window and door solutions, backed by over 90 years of industry innovation and expertise. We are...

  • Customer Service Project Coordinator

    2 weeks ago

    Beltsville, Maryland, United States Pella Mid-Atlantic Full time

    Job OverviewAre you passionate about customer interactions and adept at managing various projects simultaneously? If so, this role may be the perfect fit for you.Pella Mid-Atlantic stands as a premier distributor of Pella window and door solutions, renowned for over 90 years of innovation and industry expertise. We are currently seeking a dedicated Service...

  • Project Coordinator

    4 weeks ago

    Beltsville, United States All Star Flooring Full time

    Job DescriptionJob DescriptionAll Star Flooring (Beltsville, MD), with 40+ years in the industry, seeks an experienced Project Coordinator to join our growing company. The Project Coordinator will be responsible for planning, cost estimating, executing, and assisting in commercial flooring projects. Responsibilities will vary by project but generally include...

  • Solar Project Coordinator

    4 weeks ago

    Beltsville, United States Buckner Energy LLC Full time

    Job DescriptionJob DescriptionBuckner Energy LLC is a leading renewable energy company dedicated to providing clean and sustainable solutions to meet the world's growing energy needs. We are currently seeking a Solar Project Coordinator to join our team. In this role, you will be responsible for overseeing the planning, execution, and completion of solar...

  • Project Coordinator/CSR

    3 days ago

    Beltsville, Maryland, United States Artelye Full time

    Job DescriptionArtelye, Inc. is a leading supplier of countertops to customers through various channels, including home improvement stores, commercial projects, remodeling contractors, and builder markets. With over 20 years of experience, we are seeking an experienced Project Coordinator to join our team.Key Responsibilities:Manage assigned accounts daily,...

  • Commercial Flooring Project Coordinator

    2 weeks ago

    Beltsville, Maryland, United States All Star Flooring Full time

    Position OverviewAll Star Flooring, a leader in the flooring industry, is seeking a skilled Project Coordinator to oversee commercial flooring initiatives in the DC/MD/VA region. This full-time role involves effective communication with clients, suppliers, and installation teams throughout various flooring projects.The ideal candidate will possess...

  • Construction Project Coordinator

    2 weeks ago

    Beltsville, United States All Star Flooring Full time

    Job DescriptionJob DescriptionAll Star Flooring (Beltsville, MD), with 40+ years in the industry, seeks an experienced Construction Project Coordinator for Commercial Flooring to join our growing company. The Project Coordinator will be responsible for planning, cost estimating, executing, and assisting in commercial flooring projects. Responsibilities will...

  • Project Coordinator/CSR

    4 days ago

    Beltsville, United States Artelye Full time

    Job DescriptionJob DescriptionArtelye, Inc. has been supplying countertops to customers through home improvement stores, commercial projects, remodeling contractors, builder markets, and our residential showroom for over 20 years.We have an IMMEDIATE OPENING for an experienced Project Coordinator with a high level of customer service to join our team. Please...

  • Construction Project Coordinator

    2 weeks ago

    Beltsville, Maryland, United States The Adecco Group Full time

    We are excited to present an exceptional opportunity for a Project Manager/Detailer-D8/Prehung Doors to become a vital part of a dynamic organization. This role is ideal for individuals with a strong background in managing and executing projects, particularly in the realm of door systems and their associated hardware.This position offers significant...

  • Security Operations Manager

    2 weeks ago

    Beltsville, Maryland, United States Project Solutions Inc. Full time

    Job OverviewPosition Title: Site Security ManagerLocation: Beltsville, MDSalary Range: $95,000 to $110,000 DOEContract Duration: 400 calendar daysProject Solutions Inc. is in search of a seasoned Site Security Manager to oversee security operations within a significant project in the Great Lake Region. We are committed to fostering a diverse workforce and...

  • Project Coordinator for Door Solutions

    1 week ago

    Beltsville, Maryland, United States The Adecco Group Full time

    We are excited to present an exceptional opportunity for a Project Manager/Detailer - D8/Prehung Doors to become a vital part of our organization. This role is perfect for individuals with a robust background in managing and executing projects, particularly those with extensive knowledge of door systems and the associated hardware.This position offers...

  • Lead Furniture Installer | Field Project Coordinator

    2 weeks ago

    Beltsville, United States dancker Full time

    Job DescriptionJob DescriptionJob Title: Lead InstallerLocation: Beltsville, MDCompany: DanckerAbout Us: Dancker is a leading provider of comprehensive interior solutions, specializing in creating dynamic and effective work environments. We are dedicated to delivering high-quality products and services to our clients. We are currently seeking a motivated and...

  • Lead Furniture Installer | Field Project Coordinator

    1 month ago

    Beltsville, United States dancker Full time

    Job DescriptionJob DescriptionJob Title: Lead InstallerLocation: Beltsville, MDCompany: DanckerAbout Us: Dancker is a leading provider of comprehensive interior solutions, specializing in creating dynamic and effective work environments. We are dedicated to delivering high-quality products and services to our clients. We are currently seeking a motivated and...

  • Project Engineer

    1 week ago

    Beltsville, United States Innovative Consulting & Management Services Full time

    Job DescriptionJob DescriptionDescription:Innovative Consulting & Management Services (ICMS) is a Professional & Technical Management Consulting firm with over 20 years of consulting experience. We offer technical professional services to Federal and State Governments, and Commercial clients and have been delivering these services to the USDA for more than...

  • Project Engineer

    1 week ago

    Beltsville, United States Innovative Consulting & Management Services Full time

    Job DescriptionJob DescriptionDescription:Innovative Consulting & Management Services (ICMS) is a Professional & Technical Management Consulting firm with over 20 years of consulting experience. We offer technical professional services to Federal and State Governments, and Commercial clients and have been delivering these services to the USDA for more than...

  • Solar Energy Project Manager

    2 weeks ago

    Beltsville, Maryland, United States Buckner Energy LLC Full time

    Job OverviewBuckner Energy LLC is a prominent player in the renewable energy sector, committed to delivering innovative and sustainable energy solutions. We are currently in search of a Solar Project Coordinator to oversee the lifecycle of solar energy initiatives. This role entails managing the planning, execution, and successful completion of solar...

  • Project Manager

    3 months ago

    Beltsville, United States PURIS Corporation, LLC Full time

    Job DescriptionJob DescriptionProject ManagerAbout PURIS:PURIS operates across North America as the largest independent trenchless rehabilitation provider with 900+ employees dedicated to building lasting infrastructure with smart, sustainable resource management. The PURIS Family of Companies provide trenchless renewal solutions in the water, wastewater and...

  • Solar Energy Project Manager

    2 weeks ago

    Beltsville, Maryland, United States Buckner Energy LLC Full time

    Job OverviewBuckner Energy LLC is a prominent player in the renewable energy sector, committed to delivering clean and sustainable energy solutions to address the increasing global energy demands. We are in search of a Solar Project Coordinator to take charge of the planning, execution, and successful completion of solar energy initiatives.In this pivotal...

  • Railroad Project Engineer

    3 months ago

    Beltsville, United States Succession Planning for Railroads Investing in the Next Generation (SPRING) Full time

    Job DescriptionJob DescriptionChoosing a career at our Railroad Construction Company means you are choosing to be part of a very special family. Our motto of “Safety, Quality, Productivity and Having Fun” encompasses the spirit and philosophy of our more than ninety five year legacy. We are a unique organization that offers turn-key services to our...

  • Project Manager, Associate

    6 hours ago

    Beltsville, Maryland, United States M.C. Dean, Inc. Full time

    About the Role:The Project Engineer provides technical and administrative information to others working on a project to ensure that the work complies with all basic engineering standards, codes, specifications, and design instructions. This role is responsible for:Providing technical support to project teams to ensure compliance with engineering standards...