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Help Desk Specialist

2 months ago

Verona, United States Creative Financial Staffing Full time

HELP DESK SPECIALIST

PERMANENT | NO SPONSORSHIP AVAILABLE


About the Company:

Our client is seeking a full-time, permanent Help Desk Specialist to be a great addition to their Help Desk customer support team. Here are a few reasons why you should apply:

  • Innovative and fast-growing technology leader.
  • Company is experiencing tremendous growth and has opportunities for advancement.
  • Family oriented, friendly culture and employees are well taken care of.
  • Strong compensation and benefits plan.

Job Description:

You will be providing tier 1 Technical Support to external clients utilizing the company's software, hardware, and services. If you have experience working in a technical support or help desk environment, enjoy providing great customer service, and want to be a part of a fast-growing company helping the community, this may be the role for you

Preferred Experience:

  • 1-3 years of Help Desk/Tech Support experience.
  • Experience troubleshooting hardware/software and networks.
  • Knowledge of basic networking comprehension (switching & server knowledge, Quality of service)
  • Knowledge of Windows Server, Active Directory, LAN, WAN, and wireless networks.
  • Provides excellent customer service.
  • Strong communication and interpersonal skills.
  • Ability to work a flexible schedule.

Bonus Experience:

  • Certifications in CompTIA A+, Network+ or CISCO.
  • Experience with Microsoft Teams.

Job Type:

  • Full-Time / Permanent

Benefits:

  • Health/Dental/Vision Insurance, 401k w/ 4% match, 3 Weeks PTO, Gym/Phone Reimbursement, Life Insurance, Growth Opportunities, Bonus Potential, etc.
Timing is everything. Whether you are aggressively in a job search or simply passive and looking for the ideal position, we would like to have the chance to share our opportunities with you. We specialize in placement of IT professionals. Please contact me for more information about this role as well as other opportunities.