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Exception Item Processing

4 months ago

New York, United States Amalgamated Bank of NY Full time

Amalgamated Bank seeks a highly motivated Exception Item Processing & Reconcilement Clerk. This role will investigate and correct rejected transactions from FIS IP Center for all banks’ branches. This position will also review and refer check exceptions to Channels / Relationship Managers for status on large dollar; No Account Found (NAF)/Dormant; and Restricted accounts daily. The Exception Item Processing Reconcilement Clerk will reconcile and monitor accounts for the Bank’s Account Reconcilement Program (ARP).

**Essential Job Functions**:

- Review items on Horizon Posting Reject Journal and repair or refer to appropriate department/branch/ relationship manager(s) for pay / no pay decisions
- Accurately correct transactions by crediting / debiting GL; DDA and saving accounts using Horizon Transaction Processing System
- Refer any account to the supervisor /manager where float needs to be applied if non-cash deposit
- Update FIS Image Centre archive daily with paid exceptions
- Review stop suspect report for items rejecting if in a check range or missing check numbers where a stop is on the account. Refer any exceptions to manager for handling
- Perform forensic check signatures verification authenticating checks presented for payment in the amount of $5000.00 and above using FIS Forensic Fraud system
- Refer large dollar exceptions to Channels / Relationship Managers for pay / no pay decisions as necessary
- Process debits to DDA / SV accounts using Chargeback Manager System based returns received from the FED
- Create IRDs for dishonored checks and send to customers. Prepare all debit and credit advices for adjustments to return to customer’s in accordance with established procedures
- Retrieve notifications using EARNS system of checks dishonored in the amount of $2500.00 and above; hold funds on the account accordingly as per REG CC
- Reconcile customers DDA statement to Account Reconcilement program systems report on a daily basis
- Perform file maintenance on reconcilement database in a timely manner
- Prepare reconcilement packages for delivery to customers on a monthly basis
- Investigate daily exception items using various computer software packages and prepare adjustment memos to post to the client’s account
- Complete full reconcilement reports
- Update tracking logs and activity databases on a daily basis
- Perform daily pre-scrub of Positive Pay exceptions marking as invalid / valid
- Review customers’ Positive Pay Decision Report and return checks as instructions or AOTM company default
- Monitor, investigate and adjust claims received from internal and external customers
- Review and approve mobile and ATM deposits when applicable
- Perform various administrative duties as directed by Manager

**Knowledge**, **Skills and** **Experience** **Requirements**:

- High School diploma or equivalent
- Good mathematical and basic accounting skills
- Ability to handle volume
- Proficiency in Microsoft Excel
- Excellent verbal, written, and interpersonal communication skills

Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas.