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Care Coordinator

4 months ago

Waukesha, United States Lutheran Social Services of WI & UP MI Full time

$ 1000 Sign on Bonus

Lutheran Social Services of Wisconsin and Upper Michigan is seeking a full time Care Coordinator for our Birth to Three Program. The Birth to 3 Program is a federally-mandated Early Intervention program in support of families of children with developmental delays or disabilities We work to enhance the child’s development and support the family’s knowledge, skills and abilities as they interact with and raise their child.

After a training period, this role will have remote flexibility when not at home visits with clients. The team does meet at the Waukesha office every other Tuesday as well. This is a full time, benefit eligible role.
- At Lutheran Social Services of WI and Upper MI, the health and safety of our colleagues and clients is our top priority LSS reviews and follows CDC and other public health guidelines. Dependent on program, LSS employees are required to mask based COVID-19 levels. All employees are expected to adhere to LSS health and safety protocols._

**Examples of services Expected may include (These are examples, not all inclusive, and all services may not be provided by an individual employee.)**:

- Assessment of functional abilities
- Care/Service planning
- Care/Service facilitation

**AGENCY REQUIREMENTS (Required of all employees)**:

- Must comply with applicable service regulations as well as agency and departmental policies and procedures.
- Must relate to people of varied ethnic and cultural backgrounds, ages, and economic circumstances with respect and dignity.
- Must support the Mission, Vision and Values of the Agency.
- Represent LSS internally and externally as a servant leader in thought, words and actions.

**DIRECT SERVICE REQUIREMENTS (Required of all employees providing direct services)**:

- Promote client independence and growth, consistent with the service plan.
- Provide services using a trauma-informed and person and/or family-centered model.
- Provide services utilizing agency approved and supported evidence-based practices that have been indicated by the funder and/or agency.
- Accurately complete time reporting.

**Essential Duties and responsibilities**:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
- Assess client’s needs utilizing the required assessment tool(s) (e.g. functional screen). Re-assess, as needed, and at least annually. Information to complete the assessment is gained via interviews, collateral contacts and prior records.
- Working alongside the client, their family, his/her supports, and other service providers, develop and implement a comprehensive and individualized service plan.
- When required by the program/service, coordinate and authorize services according to the service plan.
- Provide services to assigned clients in alignment with the service plan.
- Organize and plan work effectively.
- Work collaboratively with clients, service teams, and clinical supervisor to determine interventions.
- Communicate effectively with team members and providers. When authorizing services, articulate the expectations of the service.
- Establish and maintain effective and collaborative working relationships.
- Complete documentation within required timelines and expectations per LSS, regulation, funders, and practice standards.
- Maintain client records.
- Make recommendations within the client team and scope of practice.
- Testify at legal proceedings as required by law and/or role.
- Coordinate and facilitate person and/or family-centered team meetings.
- When supervision is a program requirement, actively engage in the clinical supervision process.
- Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars.
- Within your scope of practice, provide consultation to peers.
- Work a flexible weekly schedule that includes some evening and/or weekend hours for client appointments. Work directly with Program Supervisor or Manager to set expectations for scheduling clients. Schedule is based on client need.
- Understand productivity expectations. Meet or exceed the standards that have been established for the role and the program.
- Perform other duties and special projects as required.

**PERKS**:

- Public Service Loan Forgiveness (PSLF)
- By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
- Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
- Medical/Dental/Vision Insurance
- Flex Spending for Dependent & Health Care
- Mileage reimbursement
- Paid Time Off
- 10 Paid Holidays
- Ability to Contribute to 403B
- LSS makes annual raises a priority for employees
- Employee Assistance Program
- Service Awards and Recognition

**Qualifications**:
**EDUCATION AND/O