Patient Care Operations Coordinator

5 months ago

Waukesha, United States ProHealth Care Full time
We Are Hiring: Coord: Patient Care Operations- 0.01 FTE (Pool)

Begin your story with ProHealth Care. Here we offer a culture that's warm, welcoming, and vibrant. Additionally, we offer a generous benefits plan and resources to help you further your education. After all, it's the way you should be treated. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here.

Culture is built every day, and we want you to be a part of this. If you're like us and are passionate about providing exceptional patient care, we'd like to meet you

Schedule Details: Work either 6am - 6:30pm or 6pm - 6:30am pool position to cover. and Must have an RN license

What You Will Do:

As the Patient Care Operations Coordinator, you provide coordination and planning of patient throughput activities, has the knowledge and skills of a nursing generalist who routinely demonstrates skills in critical thinking and problem-solving. You will need to efficiently manage the patient cue to ensure timely bed assignments for patients; follows algorithms to prioritize the list of patients in the cue and places the patients into the appropriate unit locations; and mitigate issues related to patient throughput.

Responsibilities Include:
  • Understands electronic medical record (EMR) work flows for the bed manager and utilizes the EMR to find and assign a bed efficiently.
  • Reviews and provides input to updating patient placement guidelines and processes as needed.
  • In partnership with nursing leadership/charge nurses, determine shift staffing strategies and make decisions based on the assessment of the hospital division.
  • Collaborates with Surgeons/Anesthesiologists to coordinate and shift surgical cases as needed based on patient acuity.
  • Collaborate with outpatient nursing departments to deploy patient resources required i.e. CVD, EEG, etc...
  • Provides patient care clinical support as needed (i.e. IV starts, patient transportation, assist with procedures, verify medication administration/wasting, etc...)
  • Responds to all code situations. Ensures immediate follow-up through debriefings and coordinating of appropriate resources. Deploys the Rapid Response team, Ethics team and utilizes physician chain of command when appropriate.
  • At the end of each shift provides constructive feedback to nursing leadership regarding staff performance or unit related operations.
  • Compliant with all applicable hospital and department-specific patient safety and quality goals; provides leadership in performance improvement relative to these goals as assigned.
  • Assist/aid in planning and implementing policies and procedures and interprets them to others in order to assure that policies and procedures are complied with.
  • Participate in Hospital/Nursing division leadership meetings as assigned.
You Will Need:
  • Bachelors Degree in Nursing
  • WI RN Licensure
  • BLS Certification (AHA)
  • ACLS and PALS Certifications preferred
Why Join ProHealth Care:

We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment.

This Position Will Offer You:
  • Engaging and community focused culture
  • Competitive Salaries
  • Opportunity for professional career growth
  • Robust benefits for full-time and regular part-time roles, including Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social, and sporting events


ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Do You Fit at ProHealth Care?

Here at ProHealth Care, we strive to be the best we can be, while continually improving the care we deliver. With patient care at the center of all we do, it is ingrained into our culture to attract the best and the brightest to ProHealth Care. We have a promise to our patients and employees: The way you should be treated. We live by this commitment and remain dedicated to creating a warm, safe and welcoming environment.

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