Administrative Assistant

2 weeks ago

Philadelphia, United States Penn Medicine Full time

**Description**

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

**Job Title**:Administrative Assistant
**Department**:Medicine Dialysis
**Location**:Hospital of the University of Pennsylvania - 3400 Spruce St
**Entity**:CPUP
**Hours**:Mon-Fri 8am - 4:30pm Hybrid

**Summary**:

- This position provides administrative support for faculty members of the Renal Division. Under supervision of divisional leadership, support includes but is not limited to patient appointment scheduling, calendar management and meeting scheduling, document preparation/distribution, frequent and clear communication across department and entity, and demonstrated proficiency in software packages.

**Responsibilities**:

- Provide administrative support to the faculty.
- Perform secretarial duties.
- Generate bump lists and reschedule patients.
- Monitor ambulatory schedules and conduct patient outreach to ensure optimal utilization of faculty clinical time.
- Assist with scheduling patient appointments and editing clinical templates, as needed.
- Utilize waitlists to fill openings in clinical schedules.
- Organize and arrange schedules for faculty.
- Create, edit, and distribute letters per attending physician direction.
- Attends and take minutes in meetings when necessary.
- Receive physicians' mail, labs, and reports.
- Enter and follow up on tickets for faculty maintenance and IT needs.
- Gather, organize, and disseminate materials for lectures and meetings.
- Answer and screen phone calls and patient inquiries. Take appropriate messages/delegate to appropriate staff.
- Receive and assist visitors, referring them to the appropriate individuals.
- Index and file correspondence, records, and reports.
- Maintain multiple calendars, clinical schedules, on call and office hours.
- Assist with the incorporation of new physicians.
- Assist with maintaining smooth, continuous operations of the office.
- Updates CVs in FEDs.
- Performs duties in accordance with Penn Medicine and entity values, policies, and procedures.
- Other duties as assigned to support the unit, department, entity, and health system organization.

**Education or Equivalent Experience**:

- H.S. Diploma/GED (required)
- And 3+ years' experience in a high volume, time sensitive business environment.
- Degree may be considered in addition to experience.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

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