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Executive Assistant

2 months ago

Torrance, United States Nick Phillips | Compass Full time

**Hiring either Full-Time or Part-Time
**Initially, this role will require in-office presence; however, as we progress, there will be opportunities for flexible remote work-from-home arrangements.**

**Compensation**:
$24 - $30 hourly

**Responsibilities**:

- Design and execute innovative systems and programs, encompassing training modules, onboarding procedures, and platform integrations. Regularly evaluate and optimize operational systems.
- Act as a point of contact for clients, providing exceptional customer service by answering inquiries, providing updates on property listings, and addressing any concerns or issues.
- Support the listing process by preparing listing materials, creating marketing materials, coordinating property showings, and ensuring listings are accurately updated across multiple platforms.
- Help facilitate the onboarding process for new buyers and set up on-market and off-market searches, also ensuring successful transaction completion.
- Assist in transactions by managing TCs, inspections, escrow, and lenders and continue updating and supporting clients.
- Implement the team’s marketing vision, emphasizing brand consistency, lead acquisition, and deal closure.
- Oversee the end-to-end execution of marketing campaigns and creative initiatives.
- Continue updating and enhancing the team website with SEO-rich content.
- Conduct research on real estate market trends, property values, and competitor activities to provide valuable insights to real estate agents and support strategic decision-making.
- Manage social media accounts, create engaging content, and implement marketing strategies to promote property listings and increase brand visibility.
- Oversee the management and optimization of CRM systems. Maintain and update client databases, inputting new leads and ensuring accurate and up-to-date information.
- Direct and manage the tasks of a virtual assistant.
- Train and manage new agents and administrative staff.
- Monitor and evaluate team performance metrics, identifying areas for improvement and implementing solutions accordingly.
- Track office expenses and manage basic bookkeeping.
- Engage in continuous learning, focusing on management, leadership, and operational best practices.
- Strategize and organize client appreciation events, outreach programs, and client gifts.
- Adhere to and uphold all NPPG support standards and expectations, ensuring consistent quality and professionalism in all tasks and interactions.

**Qualifications**:

- A valid California Real Estate license is required
- Must live within 15 miles of Manhattan Beach
- 2 or more years as an assistant, executive assistant, or in a position performing supportive duties
- Strong organizational skills, communication skills, time management skills, and interpersonal skills
- Must have graduated high school or received an equivalent certificate of completion
- Comfortable meeting deadlines and handling confidential information

**About Company**
Top-producing real estate agent in the South Bay area of Los Angeles.

**MISSION**

Nick Phillips Properties’s mission is to provide world-class home-buying and home-selling services to our clients by utilizing our state-of-the-art systems, our years of experience and training, and our commitment to always act in our clients’ best interests.