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Client Relations Specialist

3 months ago

Houston, United States Independence Marketing Group Inc Full time

**Benefits**:

- Bonus based on performance
- Competitive salary
- Free food & snacks
- Opportunity for advancement
- Paid time off
- Training & development

**Overview**

Join the dynamic team at Independence Marketing Group (IMG) as a Client Relations Specialist We're looking for a motivated and service-oriented individual to help us provide exceptional customer service and support. This role is perfect for someone who thrives in a fast-paced environment and is committed to helping our clients with their contracting and appointment needs.

**Responsibilities**
- Answer incoming calls and respond to customer inquiries.
- Assist with contracting and administrative tasks.
- Make outbound calls to new prospects and agents, informing them of networking events and training opportunities.
- Manage and monitor online communication through our CRM tools.
- Provide detailed notes and reports on customer interactions.
- Participate in training and strive to increase personal knowledge of our products and services.

**Requirements**:

- High school diploma or equivalent
- Previous experience in a call center or customer service role.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office and CRM software.
- Strong organizational skills and attention to detail.

**Benefits**
- Competitive salary
- Performance-based incentives.
- Paid time off and holiday pay.
- Professional development and training opportunities.
- Supportive team environment and culture.

**Why Join IMG?**

At IMG, we believe in fostering a supportive and inclusive workplace. We provide you with the tools and training necessary to succeed and grow in your career. Our commitment to mínimal wait times and hassle-free service not only makes us a leader in our industry but also a rewarding place to work.

**Call Directly to set up an Interview**

Ready to start your career with IMG? Call 1 866-393-4564 and ask for Sydney