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Senior Vice President – IT Infrastructure
2 months ago
Overview
Company Overview: Real Manage is a dynamic, fast-growing mid-size company dedicated to innovation and excellence in HOA services industry. With a strong commitment to leveraging cutting-edge technology to drive business growth, we are seeking a visionary Senior Vice President (SVP) of Infrastructure and Operations to lead our IT initiatives and support our continued expansion.RealManage is a national Inc. 5000 firm with clients and operations in 26 states coast to coast that delivers services to homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally recognized developer/builder clients.As one of the largest (#3 out of 5,000+ firms) and fastest-growing companies in the community management industry, RealManage offers exceptional solutions provided at competitive prices with the best people, best practices, and best technology of cloud-based and mobile apps. The RealManage mission is to provide comprehensive and innovative solutions; exceed the expectations of our customers; provide visibility and transparency in all that we do for our clients who place their trust in us; measure our performance and improve at the fastest rate possible; create a work environment that encourages professionalism, growth, and diversity; and grow a financially strong organization which will enable us to provide industry leading innovations apart from our competition.RealManage is a values-based company with the following values as our guiding principles:Integrity: we always do the right thing.Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.Selflessness: more than teamwork; we are part of something special and much larger than any of us.Personal Relationships: we are a professional services company; people do business with people they like.Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
Responsibilities
Position Summary: The SVP of Infrastructure and Operations will be a strategic leader responsible for overseeing the company's IT infrastructure, operations, and service delivery. This role requires a seasoned professional with a deep understanding of IT best practices, a passion for technology, and a proven track record in managing large-scale IT environments. The SVP will play a critical role in ensuring the stability, scalability, and security of our IT systems, while driving innovation to support our high-growth trajectory.Key Responsibilities:Strategic Leadership:Develop and execute the IT infrastructure and operations strategy aligned with the company's business objectives.Collaborate with executive leadership to align IT goals with organizational priorities and growth plans.Infrastructure Management:Oversee the design, implementation, and maintenance of the company’s IT infrastructure, including data centers, cloud services, networks, and hardware.Ensure the infrastructure supports high availability, scalability, and disaster recovery capabilities.Operational Excellence:Lead the IT operations team to deliver reliable and efficient IT services.Implement best practices and ITIL processes to enhance service delivery, incident management, and problem resolution.Security and Compliance:Ensure robust cybersecurity measures are in place to protect company data and IT assets.Maintain compliance with industry standards, regulations, and corporate policies.Team Leadership and Development:Build, mentor, and lead a high-performing IT team, fostering a culture of excellence, innovation, and continuous improvement.Provide professional development opportunities to team members.Vendor Management:Manage relationships with external vendors and service providers to ensure high-quality and cost-effective solutions.Negotiate contracts and service level agreements (SLAs).Budget and Resource Management:Develop and manage the IT infrastructure and operations budget.Optimize resource allocation to balance cost-efficiency with service excellence.Innovation and Transformation:Stay abreast of emerging technologies and industry trends to drive innovation.Lead digital transformation initiatives to improve business processes and enhance user experience.Plus other work related tasks as needed
Qualifications
Qualifications:15+ years of experience in IT, with at least 10 years in a leadership role overseeing infrastructure and operations.Proven experience in managing large-scale IT environments in a high-growth company.Strong understanding of cloud computing, networking, cybersecurity, and ITIL frameworks.Excellent leadership, communication, and interpersonal skills.Strategic thinker with the ability to drive change and innovation.Experience in budget management and vendor negotiations.Proven track record of success completing acquisition due diligence and integrations at scaleAbility to travel 20% of the timeKey Competencies:Strategic Vision: Ability to develop and execute a forward-looking IT strategy.Leadership: Proven ability to lead and inspire teams.Technical Expertise: Deep knowledge of IT infrastructure, operations, and best practices.Innovation: Passion for leveraging technology to drive business success.Collaboration: Strong ability to work cross-functionally and with senior leadership.Why Join Us?Be part of a rapidly growing company with a culture of innovation and excellence.Lead transformative projects that have a direct impact on business success.Work with a talented and motivated team in a collaborative environment.Competitive salary and comprehensive benefits package.Pay and Benefits:$190,000 to $210,000, depending on education and experience.Benefits include:Medical InsuranceDental InsuranceVision InsuranceLife and Disability InsuranceHSA (Required High Deductible Medical Plan to be eligible)FSA Education Reimbursement 401K matching Employee Assistance Program (EAP)11 paid HolidaysJob SummaryID: 2024-7171# of Openings: 1Category: Information TechnologyMin: USD $190,000.00/Yr.Max: USD $210,000.00/Yr.
