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Patient Access Representative

2 months ago


Baltimore, United States Mercy Medical Center Full time

SummaryThe Patient Access Representative is responsible for all registration and financially related data collection when a patient arrives at the facility for treatment. RequirementsEDUCATION AND WORK EXPERIENCEEducation and Work Experience:Must possess a high school diploma or GED1 year experience in customer service preferredSPECIFIC REQUIREMENTSKnowledge, Skills and Abilities:Microsoft Word, Power Point, ExcelMicrosoft OutlookMeditech (if applicable to position)Epic (if applicable to position)Performance Manager/NetLearningComputer proficiency and technical aptitude with the ability to utilize one or more of the following:Must be able to read, write, and speak the English language in an understandable manner.Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.Must be able to follow written and oral instructions.Must be able to work weekends and holidays (rotation).Other Requirements:Basic computer knowledgeMust be able to perform routine clerical tasks, copiers, scanners etcMust be able to accurately type 40 words per minute?