Patient Service Representative
3 months ago
The responsibilities of this job include, but are not limited to, the following:Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness. Verifying all patient demographic, health, pharmacy, and insurance information. Thoroughly answering billing and insurance questions and providing itemized billing statements as requested. Referring billing questions to the appropriate parties as needed. Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system. Discharging the patient and processing incurred charges. Completing all cash management duties to include counting and accounting for money collected at the end of the shift. Receiving, sending, and distributing correspondence as directed.Filing and scanning medical documents and office forms as directed. Completing assigned checklists and Policy Manager tasks within the assigned shift. Answering all incoming calls and distributing messages in a timely manner. Assisting with other assignments as directed. Demonstrating an efficient understanding of the electronic medical record system. Receiving, moving, and stocking ordered supplies. Cleaning the front office work area and other maintenance assignments as directed. Verifying daily reports are run at the end of the day. Attending staff meetings as directed. Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations). Operating, using, and maintaining medical and office equipment as trained. Participating in maintenance assignments when necessary and as directed. Providing positive, warm, and friendly service in all interactions. Completing other duties as directedMinimum education and professional requirements include, but are not limited to, the following:Must be 18 years of age or older.Basic typing skills. Minimum one year of clerical experience preferred. High school graduate or equivalent. Ability to sit, stand, and walk for up to 7 hours at a time. Ability to lift up to 25 pounds. Excellent visual, verbal, written, and typed communication skills. Ability to prioritize and multitask.Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.Salary Range: $19.50 - $22.00, depending on experience.Benefits and Other Compensation:•Health, Dental and Vision insurance for employees and dependents•Disability, Life and Long Term care insurance•Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)•Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank•Overtime Pay, Holiday Pay, Double time compensation for all holidays worked•Discounted medical treatment at any Patient First location for employees and immediate family•Bonuses include: - Recruitment bonus - Patient Care Performance bonus (center employees only) - Weekend bonus (center employees only)
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Patient Service Representative
1 week ago
Baltimore, Maryland, United States TouchPoint Full timeJoin our team as a Patient Service Representative at TouchPoint Support Services, where you will have the opportunity to make a meaningful difference in the lives of patients and their families. As a member of our catering team, you will be responsible for delivering exceptional patient service on assigned units, including menu selections, tray assembly, and...
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Patient Service Representative, Days
4 months ago
Baltimore, United States Mercy Medical Center Full timeOverview: Mercy Medical Center, the only midsize hospital in the state of Maryland named a Best Employer by Forbes Magazine and recognized as one of the Top 150 Places to Work in Healthcare by Beckers Healthcare is hiring Patient Service Representatives! Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!...
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Patient Service Representative Specialist
2 weeks ago
Baltimore, Maryland, United States ZOLL LifeVest Full timeJob Title: Patient Service Representative SpecialistThe Cardiac Management Solutions division of ZOLL Medical Corporation seeks a skilled Patient Service Representative Specialist to join their team in an independent contractor role. As a key member of the LifeVest care delivery network, this individual will provide exceptional patient care and support to...
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Patient Service Representative
4 days ago
Baltimore, United States LanceSoft, Inc. Full timeJob Title: Patient Services Representative Location: Baltimore, MD 21215Duration: 13 WeeksShift: Day 5x8-Hour (07:45 - 16:15)Pay range: ($20-$22/hr. on W2) Requirements:1-3 years of relevant experienceFormal working knowledge; equivalent to an Associate's degree (2 years college); requires knowledge of a specialized fieldDemonstrated knowledge of medical...
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Patient Service Representative
4 days ago
Baltimore, United States LanceSoft, Inc. Full timeJob Title: Patient Services Representative Location: Baltimore, MD 21215Duration: 13 WeeksShift: Day 5x8-Hour (07:45 - 16:15)Pay range: ($20-$22/hr. on W2) Requirements:1-3 years of relevant experienceFormal working knowledge; equivalent to an Associate's degree (2 years college); requires knowledge of a specialized fieldDemonstrated knowledge of medical...
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Patient Food Service Representative
1 week ago
Baltimore, Maryland, United States TouchPoint Full timeJob Summary:TouchPoint is seeking a skilled Patient Food Service Representative to provide exceptional patient care through food service on assigned units. This role involves menu selections, tray assembly, delivery, and pick-up, as well as special requests and in-between food delivery.Responsibilities:Communicate effectively with nursing departments,...
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Patient Advocate
2 weeks ago
Baltimore, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Patient Advocate. This position will be located on-site at a hospital in Baltimore, MD. The Full Time schedule for this role will be Monday-Friday; 8am-5pm. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover...
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Bilingual Patient Advocate
2 weeks ago
Baltimore, United States Elevate Patient Financial Solutions Full timeElevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be located on-site at a hospital in Baltimore, MD. The Full Time schedule for this role will be Monday-Friday; 8am-5pm. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will...
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Patient Experience Representative
1 month ago
Baltimore, Maryland, United States Crothall Healthcare Full timeJob SummaryWe are seeking an experienced Patient Experience Representative to join our team at Crothall Healthcare. As a key member of our patient experience team, you will play a vital role in ensuring that our patients receive exceptional care and service.
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Patient Access Representative
5 days ago
Baltimore, United States Mercy Health Services Full timeThe Patient Access Representative is responsible for all registration and financially related data collection when a patient arrives at the facility. Also responsible for maximizing hospital reimbursement by utilizing sound knowledge to coordinate ad Patient Access, Representative, Patient, Healthcare, Benefits
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Patient Service Representative
1 week ago
Baltimore, Maryland, United States Acme Medical Supplies Inc Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team at Acme Medical Supplies Inc as a Patient Intake professional.This role involves interacting with patients, responding to their inquiries, and providing exceptional service. If you have a strong background in customer service and a passion for the medical field, we...
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Patient Service Representative
6 days ago
Baltimore, Maryland, United States ExpressCare Urgent Care Full timeJoin Our TeamWe are seeking a dedicated and detail-oriented Medical Receptionist to join our team at ExpressCare Urgent Care. In this role, you will provide exceptional patient service, register patients, and maintain accurate and confidential patient records.This is a full-time position that requires working 3 shifts per week in our high-paced environment....
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Patient Service Representative
3 months ago
Baltimore, United States Ascension Full timeDetails Department: Patient Scheduling Call Center Schedule: Monday-Friday, 8:30AM-5:00PM Facility: Ascension Saint Agnes Location: Baltimore, MD Salary: $16.12 - $23.38 Actual compensation offered will vary based on factors including applicable licenses, certifications, education, experience, location, qualifications and comparison with associates in...
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Patient Access Representative
5 days ago
Baltimore, Maryland, United States Kennedy Krieger Institute Full timeAbout the PositionWe are seeking a Patient Access Representative to join our front-end clinical operations team. As a Patient Access Representative, you will be responsible for performing routine activities such as scheduling, registration, cashiering, and answering phones in a courteous and professional manner.Key Responsibilities:Collect co-pays, provide...
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Patient Experience Representative
5 days ago
Baltimore, Maryland, United States Sage Health Full timeJob SummaryThe Patient Experience Representative at Sage Health is responsible for delivering exceptional patient experience by serving as the first point of contact for patients and guests. This role requires a professional demeanor, excellent communication skills, and the ability to manage competing priorities in a fast-paced environment.Key...
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Patient Services Coordinator
7 days ago
Baltimore, Maryland, United States Morgans Health Nursing Service Inc Full timeAbout Us:Morgans Health Nursing Service Inc is a trusted name in healthcare, providing high-quality nursing services to patients in their homes. Our team of dedicated professionals is committed to delivering personalized care that meets the unique needs of each patient.Job Summary:We are seeking an experienced Patient Services Coordinator to join our team....
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Patient Experience Representative
1 month ago
Baltimore, Maryland, United States Crothall Healthcare Full timeCompany OverviewCrothall Healthcare is a leading provider of specialized support services to the healthcare industry. With over 2,000 healthcare service teams in 47 states, we are committed to delivering high-quality, innovative, and responsive solutions that make a meaningful difference in the lives of people, their communities, and themselves.We believe...
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Patient Access Representative
3 months ago
Baltimore, United States Mercy Medical Center Full timeOverview: The Patient Access Representative is responsible for all registration and financially related data collection when a patient arrives at the facility for treatment. Qualifications: EDUCATION AND WORK EXPERIENCE Education and Work Experience: Must possess a high school diploma or GED 1 year experience in customer service preferred SPECIFIC...
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Patient Services Representative
4 weeks ago
New Baltimore, United States Beaumont Urgent Care Full timeWe have a full time, front desk/medical receptionist position open at our clinic located at 56293 Van Dyke Ave, Shelby Township, MI 48316.Scheduling is tentative 8am - 8pm, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.Job description The Patient Service Representative...
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Customer Service Representative
2 weeks ago
Baltimore, United States RelaDyne Full timeCustomer Service Representative About the Company: RelaDyne, Inc. is the established leader in lubricant sales, distribution, equipment reliability services, and value-added services. Our Baltimore, MD location is currently looking for a motivated Customer Service Representative with a strong work ethic. Pay: $21 - $24 per hour Benefits - Customer Service...
