Patient Service Representative
2 months ago
The responsibilities of this job include, but are not limited to, the following:Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness. Verifying all patient demographic, health, pharmacy, and insurance information. Thoroughly answering billing and insurance questions and providing itemized billing statements as requested. Referring billing questions to the appropriate parties as needed. Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system. Discharging the patient and processing incurred charges. Completing all cash management duties to include counting and accounting for money collected at the end of the shift. Receiving, sending, and distributing correspondence as directed.Filing and scanning medical documents and office forms as directed. Completing assigned checklists and Policy Manager tasks within the assigned shift. Answering all incoming calls and distributing messages in a timely manner. Assisting with other assignments as directed. Demonstrating an efficient understanding of the electronic medical record system. Receiving, moving, and stocking ordered supplies. Cleaning the front office work area and other maintenance assignments as directed. Verifying daily reports are run at the end of the day. Attending staff meetings as directed. Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations). Operating, using, and maintaining medical and office equipment as trained. Participating in maintenance assignments when necessary and as directed. Providing positive, warm, and friendly service in all interactions. Completing other duties as directedMinimum education and professional requirements include, but are not limited to, the following:Must be 18 years of age or older.Basic typing skills. Minimum one year of clerical experience preferred. High school graduate or equivalent. Ability to sit, stand, and walk for up to 7 hours at a time. Ability to lift up to 25 pounds. Excellent visual, verbal, written, and typed communication skills. Ability to prioritize and multitask.Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.Salary Range: $19.50 - $22.00, depending on experience.Benefits and Other Compensation:•Health, Dental and Vision insurance for employees and dependents•Disability, Life and Long Term care insurance•Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)•Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank•Overtime Pay, Holiday Pay, Double time compensation for all holidays worked•Discounted medical treatment at any Patient First location for employees and immediate family•Bonuses include: - Recruitment bonus - Patient Care Performance bonus (center employees only) - Weekend bonus (center employees only)
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Patient Service Representative
4 weeks ago
Baltimore, Maryland, United States Patient First Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Patient First. In this role, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesAssist patients with registration and check-in processesEscort patients to...
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Patient Service Representative
4 weeks ago
Baltimore, Maryland, United States Mercy Medical Center Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Mercy Medical Center. As a key member of our patient care services team, you will play a critical role in ensuring the smooth operation of our nursing station and providing exceptional customer service to our patients, visitors, and staff.Key...
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Patient Services Representative
6 months ago
Baltimore, United States HonorVet Technologies Full timeBelow is the job description for your review: Title - Patient Services Representative Duration - 3 months (Extendable) Shift - Day 5x8-Hour (8:30-17:00) Location : Baltimore, MD 21215 **candidates must have scheduling experience** Position Summary: Acts as liaison for the patient, family, referring physician, and Department of Imaging Services during the...
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Patient Service Representative
4 weeks ago
Baltimore, Maryland, United States Ascension Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Ascension Saint Agnes Health Center in Baltimore, MD. As a key member of our patient services team, you will be responsible for providing exceptional customer service to patients and families, ensuring a positive experience throughout their...
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Patient Service Representative, Days
4 weeks ago
Baltimore, Maryland, United States Mercy Medical Center Full timeOverview:Mercy Medical Center, a leading healthcare provider in Maryland, is seeking a Patient Service Representative to join their team. As a Patient Service Representative, you will play a vital role in ensuring the smooth operation of the nursing station and providing exceptional customer service to patients, visitors, and...
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Patient Service Representative, Days
3 months ago
Baltimore, United States Mercy Medical Center Full timeOverview: Mercy Medical Center, the only midsize hospital in the state of Maryland named a Best Employer by Forbes Magazine and recognized as one of the Top 150 Places to Work in Healthcare by Beckers Healthcare is hiring Patient Service Representatives! Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!...
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Patient Service Representative
3 weeks ago
Baltimore, Maryland, United States Mercy Medical Center Full timeJob Summary:The Patient Service Representative will provide exceptional support to the patient care department at Mercy Medical Center. This role involves coordinating daily operations, maintaining awareness of unit operations, and ensuring the efficient flow of patients, visitors, and staff.Responsibilities:Provide direct clerical and administrative support...
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Phlebotomist Patient Services Representative
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Baltimore, United States GTT, LLC Full timeJob Title: Phlebotomist Patient Services RepresentativeContract Duration: 2 MonthsPay range: $19.85 - 21.79/hrLocation: Baltimore, MDWork Type: Onsite, 1st ShiftJob Description:Are you a skilled phlebotomist looking for a challenging and rewarding career? As a Phlebotomist Patient Services Representative, you'll play a vital role in providing high-quality...
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Patient Service Representative
4 weeks ago
Baltimore, Maryland, United States ZOLL LifeVest Full timeJob OverviewZOLL LifeVest is seeking a skilled Patient Service Representative to join our team. As a key member of our Cardiac Management Solutions division, you will play a vital role in training patients on the use and care of the LifeVest wearable cardioverter defibrillator.Key Responsibilities:Train patients and caregivers on the use and care of the...
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Patient Service Representative
4 weeks ago
Baltimore, Maryland, United States Mercy Health Services Full timeThe Patient Care Services PSR plays a vital role in the efficient operation of the nursing station. Key responsibilities include maintaining awareness of unit operations, coordinating daily activities, and ensuring the smooth flow of patients and visitors. This role requires strong communication and organizational skills, with a focus on delivering...
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Patient Service Representative
3 weeks ago
Baltimore, Maryland, United States MedStar Health Full timeJob Summary:MedStar Health is seeking a Patient Service Coordinator to provide exceptional customer service to patients in Baltimore, MD.Key Responsibilities:Greets patients in a courteous and professional manner.Manages patient intake, screens for emergent conditions, and verifies insurance information.Coordinates efficient patient flow through the practice...
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Patient Access Representative
4 weeks ago
Baltimore, United States Mercy Health Services Full timeThe Patient Access Representative is responsible for all registration and financially related data collection when a patient arrives at the facility for treatment. Requirements EDUCATION AND WORK EXPERIENCE Education and Work Experience: Must possess Patient Access, Representative, Patient, Microsoft, Healthcare
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Patient Access Representative
4 weeks ago
BALTIMORE, United States TEKsystems Full timePatient Access RepresentativeLocation: Baltimore, MDShift: Monday – Friday, 8:00 AM – 4:30 PMPosition Summary: We are seeking a dedicated and experienced Patient Access Representative to join our team. The ideal candidate will have experience in surgical scheduling and will be responsible for performing a variety of tasks including registration and...
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Patient Service Representative
2 months ago
Baltimore, United States Ascension Full timeDetails Department: Patient Scheduling Call Center Schedule: Monday-Friday, 8:30AM-5:00PM Facility: Ascension Saint Agnes Location: Baltimore, MD Salary: $16.12 - $23.38 Actual compensation offered will vary based on factors including applicable licenses, certifications, education, experience, location, qualifications and comparison with...
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Patient Service Representative
2 weeks ago
Baltimore, United States Ascension Full timeDetails Department: Patient Scheduling Call CenterSchedule: Monday-Friday, 8:30AM-5:00PMFacility: Ascension Saint AgnesLocation: Baltimore, MDSalary: $16.12 - $23.38Actual compensation offered will vary based on factors including applicable licenses, certifications, education, experience, location, qualifications and comparison with associates in similar...
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Patient Service Representative
2 months ago
Baltimore, United States Ascension Full timeDetails Department: Patient Scheduling Call Center Schedule: Monday-Friday, 8:30AM-5:00PM Facility: Ascension Saint Agnes Location: Baltimore, MD Salary: $16.12 - $23.38 Actual compensation offered will vary based on factors including applicable licenses, certifications, education, experience, location, qualifications and comparison with associates in...
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Patient Access Representative
1 week ago
Baltimore, United States TEKsystems Full timeJob DescriptionJob DescriptionPatient Access Representative Baltimore, MDSHIFT: Wednesday and Thursday 7:30AM-4PM | Saturday and Sunday 7AM-7:30PM - this position does require EVERY weekend 100% onsite - free onsite parking garage Description:This position works in the Emergency Room of the facility. There is face-to-face contact with patients and...
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Customer Service Representative
4 weeks ago
Baltimore, Maryland, United States Experis Full timeJob Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers. The ideal candidate will have excellent communication and customer service skills, as...
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Customer Service Representative
3 weeks ago
Baltimore, Maryland, United States R1 RCM Full timeJob Summary:We are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a Customer Service Representative, you will play a vital role in ensuring the smooth registration process for our patients, providing exceptional customer service, and working collaboratively with our clinical teams.Key...
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Customer Service Representative
3 weeks ago
Baltimore, Maryland, United States Manpower Group Inc. Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key Responsibilities:Process a high volume of incoming calls in a fast-paced...
