Operations Support Specialist

4 weeks ago

Hawthorne, United States Storti Quality Full time

Storti Quality stands as a premier provider of Inspection, Consulting, and Construction Support services tailored for utilities and contractors. Our very name embodies the core value we attribute to quality-underscoring our commitment to excellence in every facet of our operations.

$22 to $28 an hour depending on experience.

Join Our Team as an Operations Support Specialist
Are you looking for an entry level opportunity to launch your career in operations management? Here's your chance to make an impact across multiple divisions within our organization. As an Operations Support Specialist, you'll work closely with our Field Services Support Manager and other leaders, gaining hands-on experience in a dynamic environment. From preparing essential reports to managing special projects that drive strategic goals, you'll play a pivotal role in optimizing efficiency and supporting our operational success. If you're ready to apply your skills in a fast-paced setting and grow professionally, we invite you to explore this exciting opportunity with us.

Duties and Responsibilities:

  • Prepare and provide required reporting to all levels of management.
  • Review files, records, and other documents to obtain information to respond to requests.
  • Order materials, equipment, and supplies.
  • Assist with client deliverables.
  • Perform a full range of advanced operational functions, often of a confidential or sensitive nature.
  • Create forms and templates and prepare and format documents using multiple software programs.
  • Manage special projects to support functional area's strategic goals and objectives.
  • Recommend process changes for greater work area efficiency and implement approved process and procedural changes as directed by manager.
  • Schedule and coordinate meeting facilities.
  • Create call center queues and lines in Ring Central to service certain clients.
  • Respond to internal and external customer requests for information and communicate with senior management as needed.
  • Maintain awareness of subject matter experts within the work area and the organization for effective referral.
  • Monitor reports and assist with all Accounts Payable functions.
  • Work with managers to facilitate equipment returns and paycheck deductions for unreturned equipment as a result of employee terminations.
  • Engage diverse suppliers for equipment orders and continue to engage new categories of diverse suppliers.
  • Complete expense reports.
  • Coordinate equipment repairs/recalibrations.
  • Work with Accounting to approve invoices and provide budget line items for charges.
  • Assist as needed with daily operations of each line of business.
  • Serve as a back-up in manager's and other support staff absence.
  • Additional duties as requested.
Knowledge, Skills, and Abilities:
  • Proficient in all programs within Microsoft office, especially Excel, Word and PowerPoint.
  • Excellent written and oral communication, and interpersonal skills.
  • Excellent project coordination skills.
  • Attention to detail and high level of accuracy.
  • Ability to solve practical problems and deal with a variety of variables on a daily basis.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Ability to rapidly establish creditability and relationships with a broad range of individuals.
  • Able to change priorities quickly and multi-task.
Education and Experience
  • Associates degree in a business-related field plus two (2) years advanced support/administrative experience OR an equivalent combination of education and experience.
Physical Demands:
  • Duties are performed in an office environment.
  • Must be able to remain in a stationary position at least 50% of the time.
  • Consistently operate a computer and other office productivity machinery.
  • The person in this position frequently communicates with co-workers and clients. Must be able to exchange accurate information.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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