PubSec Field Account Manager

1 week ago

Columbia, United States SHI International Full time
Job Summary

We are looking for a passionate and experienced Field Account Manager to be responsible for engaging with key customers in this Public Sector Field sales overlay position by building and preserving trusted relationships. The Field Account Manager will be the primary point of contact between the customer(s) contract stakeholders and SHI.  This person will collaborate with the Account Executive team to optimize the opportunity presented by our contract vehicles with the customer(s). 

The Field Account Manager will focus on efficiently managing transactional business, extending our partner network, being the subject matter expert on terms and conditions of the contract(s), and coordinate with partners and internal teams to deliver on client expectations.  The Field Account Manager will also serve as a point of contact for Accounts that need temporary coverage due to an Account Executive transition or absence. In addition, the right candidate will have a thorough knowledge of SHI’s business and offerings, participate in implementing strategic plans to grow the account, and help to identify potential new opportunities.

This position will report to the Vice President of the Public Sector Field role within the Public Sector Sales department. 

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
  • Continuous professional growth and leadership opportunities.
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • World-class facilities and the technology you need to thrive – in our offices or yours. 
Responsibilities

Include, but not limited to:

  • Conduct regular meetings with customer(s) contract stakeholders
  • Develop and maintain detailed knowledge of SHI’s products, services, and processes
  • Manage large transactional opportunities/orders brought to SHI by customer and/or partners
  • Act as a liaison between Outside Sales, customers, Inside Sales and other SHI internal departments
  • Collaborate with SHI’s Capture & Contract Management teams to manage complex contract negotiations
  • Coordinate and participate in marketing activities to named customer base
  • Provide excellent customer service and support to customers and outside sales team 
  • Engage on large customer deals through deal registration with internal teams, vendors, and track these through our Customer Relationship Management (CRM) tool 
  • Establish vendor and distribution channel partnerships via meetings and phone conversations
  • Educate sellers, support teams and partners on the parameters of the contract and how to appropriately leverage contract(s) to close business
  • Actively participate in team meetings with managers to review important updates and changes  
  • Be proactive with problem resolution
  • Collaborate and strategize with Account Executive on potential new opportunities based on customer’s quoting and order history
  • Accelerate customer contract adoption within assigned territory
  • Act as point of contact and escalation for contract compliance and support issues
  • Provide temporary coverage for territories/customers due to Account Executive transition/absence continuing SHI’s World Class support throughout
  • Participate in knowledge transfer sessions from exiting AE as well as incoming AE to ensure a smooth hand off
  • Travel within your assigned territory as necessary
Qualifications
  • Completed Bachelor’s degree
  • A minimum of 2 years of experience within the Inside or Outside Sales Organization
  • Experience managing account portfolios
  • Knowledge of servers, storage, networking, virtualization, cybersecurity, and cloud regarding their impact on the business and their interconnectivity within the IT ecosystem preferred
  • Must have experience building and maintaining professional relationships with vendors and partners and other departments within the company
Required Skills
  • Strong customer service and project management skills.
  • Excellent communication, interpersonal, and negotiation skills.
  • Proficiency in Microsoft Office and CRM software.
  • Highly organized and solution oriented.
  • Detail-oriented and able to prioritize.
  • Self-starter and able to work efficiently under pressure.
  • Strong written and verbal communication skills with the ability to communicate complex subject matter
  • Ability to follow up with customers to ensure customer satisfaction
  • Excellent time management skills, attention to detail, organizational skills, and problem-solving capabilities
  • Proactive and critical thought process in approach to selling to enhance sales experience for client
  • Ability to work well in a fast paced, team environment
  • Self-motivated with ability to work with limited direction and oversight  
Unique Requirements
  • This role is required to travel to assigned territories up to 25%
Additional Information
  • Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

  • Field Service Account Manager

    1 month ago

    Columbia, South Carolina, United States HEPACO Full time

    Hepaco is seeking a Field Services Account Manager, to join the Environmental Sales team. The Field Services Account Manager is responsible for hunting and obtaining new Field Services business at existing accounts and new customers within an assigned territory. As an experienced professional, a Field Services Account Manager develop and deepen relationships...

  • Field Sales Account Manager

    2 weeks ago

    Columbia, South Carolina, United States PeopleFind,Inc. Full time

    WORK FROM HOME OPPORTUNITY:Enjoy a competitive base salary that aligns with your experience, along with a virtually guaranteed commission and bonus structure. The total compensation is projected to range from the mid-seventies to the mid-eighties, particularly for candidates with extensive B2B sales experience. This position serves as a pathway to enhanced...

  • Accounting Manager

    1 day ago

    Columbia, South Carolina, United States Procession Systems Full time

    Job SummaryWe are seeking a highly skilled Accounting Manager to join our team at Procession Systems. The successful candidate will be responsible for managing the company's financial operations, including financial planning, budgeting, and forecasting.Key ResponsibilitiesFinancial Management: Develop and implement financial plans, budgets, and forecasts to...

  • Field Operations Manager

    1 week ago

    Columbia, South Carolina, United States Premier Staffing Solution Full time

    Exciting opportunity for a Field Operations Manager role at a leading staffing agency.This pivotal position is accountable for overseeing and directing the operational team in the field during project execution. The Field Operations Manager will handle the scope of field assignments while showcasing robust leadership skills to evaluate operations, assess...

  • Field Operations Manager

    2 weeks ago

    Columbia, South Carolina, United States Premier Staffing Solution Full time

    Exciting opportunity for a Field Operations Manager role at a leading staffing solution provider.This pivotal position is accountable for overseeing and directing the operational team on-site. The Field Operations Manager will manage the scope of field projects while showcasing strong leadership skills to evaluate operations, staff performance, and serve as...

  • Field Marketing Manager

    1 month ago

    Columbia, United States Great Day Improvements: A Family of Brands Full time

    Overview Champion Window - Field Marketing Manager As the Field Marketing Manager, you will be responsible for creating, developing and managing local partnerships, shows/events, canvassing, and field marketing efforts focused on lead generation.   Responsibilities · Research, register and coordinate events, sponsorships, canvassing, and local engagement...

  • Field Operations Manager

    1 week ago

    Columbia, South Carolina, United States Premier Staffing Solution Full time

    Exciting opportunity for a Field Operations Manager at a leading staffing solution provider.This pivotal role involves overseeing and directing the field operational team while on-site. The Field Operations Manager will be responsible for managing the scope of field projects and showcasing strong leadership skills to evaluate operations, staff performance,...

  • Field Operations Manager

    1 week ago

    Columbia, South Carolina, United States Premier Staffing Solution Full time

    Exciting opportunity for a Field Operations Manager role at a leading staffing firm.This pivotal position is responsible for overseeing and directing the field operational team during project execution. The Field Operations Manager will manage the scope of various field projects while showcasing strong leadership skills to evaluate operations, assess staff...

  • Field Operations Manager

    2 weeks ago

    Columbia, South Carolina, United States Premier Staffing Solution Full time

    Exciting opportunity for a Field Operations Manager at a leading staffing solution provider.This pivotal role involves overseeing and directing the operational team in the field during project execution. The Field Operations Manager will be responsible for managing project scopes while showcasing strong leadership skills to evaluate operations, assess team...

  • Field Sales Account Executive

    2 weeks ago

    West Columbia, South Carolina, United States SunSource Full time

    Position OverviewSunSource, a prominent player in the industrial distribution sector, is seeking a dedicated Account Manager to oversee a sales territory. This role is essential for driving business growth and maintaining strong customer relationships.Key ResponsibilitiesSales Development: Engage in proactive business development and identify new customer...

  • Field Marketing Manager

    2 weeks ago

    Columbia, United States Timeless Vapes Full time

    DescriptionAbout Timeless Select LLC Timeless was founded in 2013 with the vision of creating a Leading Lifestyle Brand around Cannabis products that are efficient, safe & discreet to use. Our passion for R&D and Brand building has led Timeless to be one of the most innovative brands in the market. Community, Culture, and Legacy are the building blocks of...

  • Account Manager

    10 hours ago

    Columbia, Missouri, United States Agape Care Group Full time

    About the RoleWe are seeking a highly motivated and compassionate Account Executive to join our team at Agape Care Group. As an Account Executive, you will play a critical role in generating new hospice business, identifying new markets, and maintaining existing service.Key ResponsibilitiesCoordinate and generate new hospice business in existing and new...

  • Client Accounting Manager

    1 month ago

    Columbia, United States Accounting Plus Full time

    Job DescriptionJob DescriptionAbout This OpportunityAre you passionate about client service and leveraging your accounting expertise to make a real impact? As a Client Accounting Manager at Accounting Plus, you'll play a vital role in supporting our valued clients' financial success. Working directly with the Controller/CFO within our dynamic Plus...

  • Account Manager

    2 weeks ago

    Columbia, United States Havtech Full time

    Account Manager-Air Distribution Our growing Air Distribution Department is in search of an Account Manager to join this team. The role is responsible for achieving specific sales goals to assist in the growth of the Air Distribution business. This includes developing long-term customer relationships and maximizing account penetration and customer...

  • Account Manager

    2 weeks ago

    Columbia, United States Havtech Full time

    Account Manager-Air Distribution Our growing Air Distribution Department is in search of an Account Manager to join this team. The role is responsible for achieving specific sales goals to assist in the growth of the Air Distribution business. This includes developing long-term customer relationships and maximizing account penetration and customer...

  • B2B Sales Account Manager

    2 weeks ago

    Columbia, South Carolina, United States PeopleFind,Inc. Full time

    WORK FROM HOME OPPORTUNITY:Enjoy a competitive base salary that reflects your experience, complemented by a commission structure that is virtually guaranteed, along with additional bonuses. The total compensation package is expected to range from the mid-seventies to the mid-eighties, with higher earnings for those with extensive B2B sales experience.CAREER...

  • Strategic Account Manager

    2 days ago

    Columbia, Maryland, United States Hewlett-Packard Full time

    Job Description**Job Summary:**We are seeking a highly skilled Strategic Account Manager to join our team at Hewlett-Packard. As a key member of our sales team, you will be responsible for driving business growth and expanding our customer base.Key Responsibilities:Develop and execute account business plans to drive revenue growth and customer...

  • Account Management Supervisor

    7 days ago

    Columbia, Missouri, United States EquipmentShare Full time

    About the RoleWe are seeking a highly skilled and experienced Fleet Account Supervisor to join our corporate office in Columbia, MO. As a key member of our team, you will play a critical role in supporting our department's growth and success.Key ResponsibilitiesTeam Management: Manage the workflow of 4-10 employees, creating team schedules and delegating...

  • Fleet Account Manager

    10 hours ago

    Columbia, Missouri, United States EquipmentShare Full time

    About the RoleWe are seeking a highly skilled and experienced Fleet Account Supervisor to join our corporate office in Columbia, MO. As a key member of our team, you will play a critical role in supporting the growth and success of our business.Key ResponsibilitiesTeam Management: Manage the workflow of 4-10 employees, creating team schedules and delegating...

  • Fleet Account Manager

    3 days ago

    Columbia, Missouri, United States EquipmentShare Full time

    About the RoleEquipmentShare is seeking a highly skilled and experienced Fleet Account Supervisor to join our corporate office in Columbia, MO. As a key member of our team, you will play a critical role in supporting the growth and success of our business.Key ResponsibilitiesTeam Management: Manage the workflow of 4-10 employees, creating team schedules and...