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Field Operations Manager

2 months ago

Columbia, South Carolina, United States Premier Staffing Solution Full time

Exciting opportunity for a Field Operations Manager role at a leading staffing firm.

This pivotal position is responsible for overseeing and directing the field operational team during project execution. The Field Operations Manager will manage the scope of various field projects while showcasing strong leadership skills to evaluate operations, assess staff performance, and serve as a liaison among clients, associates, and the management team.

Key Responsibilities:

  • Prioritize safety as a fundamental aspect of the work environment, ensuring all team members adhere to safety protocols and promptly addressing any potential safety concerns.
  • Evaluate team members' performance and provide constructive feedback for improvement.
  • Communicate site requirements effectively to the recruitment team for the selection of new associates.
  • Act as a key liaison between clients, management, and field operations, implementing identified strategies for improvement.
  • Provide guidance, mentorship, and delegation to field associates confidently.
  • Possess knowledge of horizontal sales and establish connections with management and clients while on-site.
  • Utilize strong problem-solving skills to ensure timely task and project execution.
  • Demonstrate initiative, work independently, and follow directions as necessary.
  • Exhibit flexibility and adaptability to changing activities and workloads.
  • Maintain a working knowledge of technical applications used for managing field operation time and attendance (training will be provided).
  • Experience in developing and implementing productivity KPI tracking.
  • Understand the requirements outlined in the contract (SOW).
  • Uphold integrity regarding confidential business and associate information.

Specific Duties:

  • Set performance targets based on client needs and ensure team accountability to achieve and maintain these goals.
  • Ensure compliance with all procedures, including safety and quality standards.
  • Lead, manage, mentor, and coach associates on-site to foster a productive work environment.
  • Observe and analyze operations and staff performance, developing strategies for enhanced efficiency.
  • Assist the recruitment team in selecting suitable associates for client locations.
  • Utilize technical applications consistently for time tracking and attendance management.
  • Safeguard the confidentiality of information related to associates, staff, and clients.
  • Travel to new project sites as necessary.
  • Fulfill expected hours to contribute to the project's success.

Experience Requirements:

  • 5+ years of experience in an operations or maintenance managerial capacity.
  • 10+ years in a supervisory role with experience managing multiple departments.
  • Demonstrated leadership abilities and team-building skills.
  • Provide positive reinforcement and encouragement to motivate associates to perform at their best.
  • Encourage an open forum for idea sharing and cross-team learning opportunities.
  • Identify potential challenges and develop solutions to maximize team efficiency.
  • Recognize opportunities to enhance productivity and efficiency as circumstances evolve.
  • Proficient in computer skills, including Microsoft Office and other relevant applications.
  • Excellent written and verbal communication skills.
  • Strong judgment in making hiring decisions and identifying optimal solutions to support organizational needs.
  • Ability to think strategically and address overarching concerns using available data.
  • Highly organized and capable of managing multiple priorities and projects simultaneously.
  • Adapt initiatives and priorities as needed.

This is a contract position. Candidates must be willing to travel between various project sites. We look forward to collaborating with qualified candidates.