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Assistant Office Coordinator

4 months ago

Chicago, United States Midwest Orthopaedics at Rush Full time
It's the people that make the difference. Are you ready to make your impact?

Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked Top 10 in Orthopedics by U.S. News and World Report. Founded in 2003, MOR is comprised of internationally-renowned Orthopedic surgeons who pioneer the latest advances in technology and surgical techniques to improve the lives and activity levels of patients around the world. MOR doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics.

Ready to join? We are looking for a full-time Assistant Office Coordinator to join our rehabilitation team. The position will be based at the Chicago, IL (South Loop) outpatient facility. The Assistant Office Coordinator serves as the liaison between MOR and our patients. The individual facilitates communication with patients, clinicians, physicians, insurance companies, the billing department and work comp adjusters. The individual must provide professional, friendly and compassionate service to all patients and staff.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Able to multitask and work in a fast-paced environment
  • Scheduling and registration of patients
  • Collecting copayments, self pay and DME payments
  • Serves as the liaison between insurance companies, patients, clinical staff and billing
  • Maintains patient confidentiality with regard to medical records per company policies and procedures and assures compliance with all HIPAA guidelines.
  • Communicates well in a professional setting
  • Supports the Office Coordinator in sharing daily function responsibilities, communicating any questions, changes or updates
  • Obtains pre-approval and schedules Function Capacity Evaluations and verifies insurance
  • Respond to patient inquiries and needs in a polite and timely manner
  • Effectively use and maintain office equipment
  • Performs administrative duties/special projects as assigned

Education and/or Experience

  • Minimum of a high school diploma or GED required.
  • Strong background in providing excellent customer service skills.
  • Proficient with Microsoft Office and Outlook.
  • Knowledge of healthcare insurance benefits and coverage preferred.
  • Prior medical experience, preferably in PT clinic.
  • Work well in a team atmosphere and have a strong sense of leadership skills.
  • Enjoy interacting with people.

Our employees make the difference in our patients' lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we're all about. Equal Opportunity Employer.