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Client Services Representative

4 months ago

Auburn Hills, United States Shermeta Law Group, PLLC Full time
Auburn Hills Law Firm specializing in Creditors’ Rights looking for a full-time Client Services Representative.

Job Summary:The primary duty of this position is to handle client requests and communications

Job Duties:
  • Prepare reports for clients on a daily/weekly/monthly schedule.
  • Analyze reports for compliance.
  • Prepare reports for internal staff.
  • Maintain Client Services email account and distribute communications to key staff members.
  • Respond to client communications.
  • Maintain and organize client communications.
  • Electronic Data Interface (EDI) processing.
  • Printing forms and letters.
  • Assist in special projects as needed.

Skills Required:
  • Excellent attention to detail
  • Excellent organizational skills
  • Ability to multi-task in a fast pace environment
  • Good data entry skills
  • Basic Microsoft Excel and Word proficiency 
  • Excellent communication skills
  • Ability to work in a team environment
  • Ability to work independently with minimal supervision

Job Requirements:
  • High School Diploma or equivalent
Equal Employment Opportunity: Our firm is committed to equal employment opportunity. Drug Testing/Background Checks: Prior to hiring a background check and drug test are required. Benefits: The Firm offers a competitive benefits package to all eligible employees, including employer-paid life insurance and paid time off. Additional benefit information, including eligibility, may be further discussed during the interview process. Voluntary Benefits:
  • Medical Insurance – The firm pays 51% of the medical insurance premium cost.
  • Dental insurance.
  • Vision Insurance.
  • Disability Insurance.
  • Voluntary Life Insurance.
  • Free access to the fitness center located within the building.