Client Service Ambassador

3 weeks ago


Auburn, Washington, United States Apollo Consulting Group Full time
About the Role

We're seeking a talented Client Service Representative to join our team at Apollo Consulting Group. As a key member of our hospitality team, you'll play a vital role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Develop and maintain in-depth knowledge of our clients' products and services to effectively communicate their benefits to customers.
  • Provide personalized support to customers, addressing their inquiries and ensuring their needs are met.
  • Maintain accurate records of customer interactions, processed orders, and service schedules.
  • Collaborate with colleagues to achieve sales targets and foster strong relationships with clients' customers.
  • Lead and guide a team of Junior Customer Service Representatives to ensure seamless delivery of customer experiences.
Requirements
  • A minimum of a high school diploma.
  • At least one year of experience in Customer Service Representative roles or related hospitality positions.
  • Excellent communication and problem-solving skills.
  • A commitment to continuous learning and training to enhance customer experience skills.
  • A passion for delivering exceptional customer service and a drive to expand in-person hospitality skills.
What We Offer

As an entry-level position, we'll provide comprehensive training to equip you with the confidence to deliver the highest level of customer service. Our collaborative environment fosters growth, development, and career advancement opportunities. If you're passionate about making a difference in the lives of others, you'll find a welcoming home in our company culture.



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