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Client Service Representative
2 months ago
VCA Veterinary Specialists of the Valley is seeking a highly skilled Client Service Representative to join our team in Woodland Hills, California. As a key member of our hospital team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients and their pets.
Key Responsibilities- Provide exceptional customer service, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Schedule and confirm appointments, as well as place outbound calls for follow-ups and prospective clients.
- Present and explain fees, including processing payments, and recommend products and services to clients.
- Manage medical records, charts, reports, and correspondence, and maintain a clean and organized hospital environment.
As a member of the VCA family, you will be rewarded with a comprehensive benefits package, including health and wellness programs, continuing education opportunities, and a competitive salary range of $18-$23 per hour, with shift differentials for overnight shifts.
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our career page.
