Director Business Development SMB, K4B

6 days ago


Stamford, United States KAYAK Full time

KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car, cruise, or vacation package. We’re also transforming the in-travel experience with our app and new accommodation software. For more information, visit www.KAYAK.com.

KAYAK is seeking a highly-motivated Director to lead Business Development for KAYAK for Business SMB product. This person will report to the Senior Director KAYAK for Business and oversee all global customer-facing efforts winning new clients and growing volume with existing accounts in the SMB segment.

In this role, you will:

  • Be a proven leader that can effectively coach and lead the global K4B SMB customer-facing team to meet and exceed objectives and key results.
  • Uncover opportunities, measure product performance and help drive strategy forward.
  • Build, grow and manage a portfolio of SMB segment clients.
  • Lead, grow and manage a team of sales and account management staff.
  • Leverage data to optimize customer performance, drive revenue and improve user experience.
  • Develop strong relationships internally and externally and work cross-functionally with the KAYAK commercial, product, marketing and engineering teams.
  • Monitor the competitive landscape, identify K4B SMB weaknesses and implement plan to close gaps.

Please apply if:

  • 5+ years of business development experience in corporate travel industry, ideally focused on SMB segment working for a travel agency.
  • Strong business development and problem-solving skills coupled with a willingness to “roll up your sleeves.”
  • Ability to manage complex, multi-faceted relationships.
  • Proven track record of exceeding expectations through superior execution.
  • Ability to focus on key priorities while managing multiple projects.
  • Excellent negotiation and communication skills are a must.
  • Likes working in an unstructured, fast-paced environment.
  • Highly proficient in Excel and PowerPoint.
  • Experience working with global teams in multiple locations.

Benefits:

  • Generous paid vacation.
  • Day off on your birthday.
  • Company-matched retirement plans.
  • Company-wide week off each year.
  • Work from (almost) anywhere policy.
  • Health, dental, and vision insurance plans.
  • Flexible Spending Accounts.
  • Headspace Subscription.
  • Company-paid therapy sessions through SpringHealth.
  • Paid volunteer time.
  • Universal Paid Parental Leave.

Diversity and Inclusion:

We aspire to have a workplace that reflects all of the diverse communities we serve. We know that when we have diverse teams we produce more creative ideas, products, and better outcomes for our team members. OpenTable/KAYAK is proud to be an Equal Opportunity Employer, and we welcome and encourage candidates from all backgrounds and experiences to apply for roles on our team.

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