Associate Manager, Digital Ordering Strategic Initiatives

3 weeks ago


San Francisco, United States DoorDash Full time

About the Team

DoorDash Drive is one of the fastest-growing segments within DoorDash. We offer a variety of products such as white-label delivery service capabilities, online ordering, and order-pay-at-table. These products enable our merchants (restaurants, grocers, retailers, etc.) to reach customers through their own first-party channels while leveraging their own brand identity and voice. The Drive Platform's capabilities and integrations are a massive contribution to our business's ability to grow.

As part of the Strategy & Operations team focused on our restaurant segment, the Associate Manager will have the opportunity to help define and lead key strategic bets and initiatives to grow the business.

On a typical day, you will be working with our cross-functional partners and merchants. This will include running and refining experiments to improve operations, analyzing and diving into data to derive insights, speaking to merchants to inform our product and GTM strategies, and building internal processes to help our teams work together more efficiently.

About the Role

You will play a pivotal role in driving company growth, focused on growing the penetration of our first-party products with SMB restaurants in the US and Canada.

Your responsibilities will include:

  • Grow the product line - Be responsible for identifying new vectors for growth across our platform products spanning online ordering, tableside order & pay, delivery, loyalty, and more.
  • Impact - As the voice of the merchant, work with your partners from Product, Engineering, Operations, Support, Sales and Marketing to solve important challenges for our partners and execute solutions to scale delivery for their business. This influences the product roadmap, making us 1% better each day.
  • Analyze - Complex data sets paired with partner team feedback to provide insights and recommendations to our Merchants and internal teams.
  • Experiment - Use data and sound business judgment to test and build the processes needed to retain and grow our most important merchants, driving them towards operational efficiency and excellence.
  • Scale learnings - Establish best practices for how to grow penetration of our platform products at scale. Develop and implement new initiatives, strategies, and programs to help increase your team's productivity and drive enablement across the organization.

The best candidates will:

  • Have extremely strong analytical skills with an intellectual curiosity to challenge and dissect data.
  • Demonstrate an entrepreneurial spirit to find creative solutions to overcome seemingly impossible challenges.
  • Understand the importance of ownership and bias for action.
  • Be comfortable working in a fast-paced environment.

You're excited about this opportunity because you will...

  • Build deep and meaningful relationships with merchants, laser focused on helping them thrive.
  • Imagine, develop, and execute on workstreams from start to completion with little oversight.
  • Oscillate easily from strategic considerations to tactical execution.
  • Operate comfortably in ambiguous environments while maintaining a strong bias for action.
  • Communicate precisely dependent on audience and level of detail necessary to share.
  • Collaborate effectively with cross-functional team members across the organization.
  • Represent the DoorDash brand with humility and a customer-first mindset.

We're excited about you because you...

  • 4-6 years of experience in consulting / strategy / business development / operations / technology / client experience.
  • Proven track record of leading initiatives, working cross-functionally to achieve goals, and succeeding in a team environment.
  • Excellent Excel skills (can perform complex functions); SQL knowledge preferred.
  • Experience in a complex or high-growth environment preferred.
  • Bachelor's degree required.

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. #J-18808-Ljbffr

  • San Francisco, United States Glencrest Group Full time

    Glencrest is a multifamily investment company founded in 2019 whose mission is to improve the lives of our residents, investors, team and society. We create communities that our residents are proud to call home and currently own fourteen of them across four states. Glencrest was formed by apartment industry veteran John Adair (former head of capital...


  • San Francisco, United States SUNY Maritime College Full time

    Job Summary:The Coordinator of Strategic Recruitment Initiatives at SUNY Maritime College plays a pivotal role in shaping the college's recruitment and admissions processes. Reporting to the Senior Associate Director of Admissions, this position is responsible for coordinating and managing all aspects of recruitment and admissions processes for EOP students...


  • San Francisco, United States Ripple Full time

    At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments, and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places...


  • San Francisco, United States Recology Full time

    City:San Francisco Location:1074 - Recology Service Center - San Francisco office Subsidiary Name:Recology Service Center RoleManages the Company's communications and marketing strategy, enhancing our brand reputation and overseeing website design and management. This role leads initiatives to build and maintain our reputation for quality and customer...


  • San Leandro, United States ZymoChem Full time

    About ZymoChem ZymoChem is breakthrough science for a fossil-free future. We accelerate the transition to a real-zero economy by developing bio-based materials for everyday products. Our platform is powered by proprietary carbon conserving (C2) microbes that convert renewable feedstocks into high-value materials while radically minimizing CO2 loss during...


  • San Leandro, United States ZymoChem, Inc. Full time

    About ZymoChemZymoChem is breakthrough science for a fossil-free future. We accelerate the transition to a real-zero economy by developing bio-based materials for everyday products. Our platform is powered by proprietary carbon conserving (C2) microbes that convert renewable feedstocks into high-value materials while radically minimizing CO2 loss during the...


  • San Francisco, California, United States ComforceHealth Full time

    Job Title: Digital Producer 5Job Type: ContractLocation: San Francisco, Ca/ Charlotte, NC HybridDuration: 6+ MonthsAbout the Role:We are seeking a skilled Digital Producer to join our team. As a Digital Producer, you will be responsible for ensuring seamless digital development and production for marketing campaigns across different lines of business...


  • San Jose, California, United States Adobe Full time

    Digital Experience LeadershipWe are seeking a skilled Strategic Program Manager to lead our Digital Experience team at Adobe. As a key member of our organization, you will partner with HR Business Partners and COE leaders to develop, manage, and scale key initiatives, processes, and operations. Your exceptional operational and program management skills,...


  • San Francisco, California, United States City and County of San Francisco Full time

    About the RoleThe City and County of San Francisco is seeking a highly skilled and experienced professional to fill the position of Cross Sector Strategic Initiatives Program Officer. This role will be responsible for helping to plan, design, and oversee a portfolio of work that incorporates a multi-sector strategy approach across pediatrics, mental health,...


  • San Francisco, United States Scale AI Full time

    Scale is at the forefront of enabling Machine Learning across multiple industries including self driving cars. As one of Scale's strategic product managers, you'll be designing and building new solutions, tools, and products to solve new problems that arise as we grow. As a Strategic Product Manager, you will work on Scale’s highest impact investments or...


  • San Francisco, United States Domino Data Lab Full time

    Who we are Domino Data Lab powers model-driven businesses with its leading Enterprise AI platform trusted by over 20% of the Fortune 100. Domino accelerates the development and deployment of data science work while increasing collaboration and governance. With Domino, enterprises worldwide can develop better medicines, grow more productive crops, build...


  • San Jose, California, United States Western Digital Full time

    About the RoleThe Adobe Experience Manager (AEM) Lead is a critical position at Western Digital, responsible for overseeing the design, development, and implementation of web content management solutions using AEM.This role involves technical expertise in AEM, as well as leadership and collaboration skills to drive digital strategy and innovation within the...


  • San Francisco, United States Rootshell Inc Full time

    Hello All,Greetings from Rootshell Inc.Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Associate Digital Success Manager for one of our client, Please share your resume with current location & full contact infoRole: Associate Digital Success ManagerLocation:San...

  • Digital Product Owner

    3 weeks ago


    San Antonio, United States Strategic Staffing Solutions Full time

    STRATEGIC STAFFING SOLUTIONS HAS AN OPENING! This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position. Visa Sponsorship is Available! The details are below. “Beware of scams. S3 never asks for money during its onboarding process.” Job Title: Digital Product Owner Contract: 24 Months On...


  • San Francisco, United States SupportFinity™ Full time

    Our MissionThe Bay Club Company is much more than a hospitality company. We provide experiences which celebrate a healthy and vibrant lifestyle.Our CultureOur unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call them the “Actions We Live By.”Our Core...


  • San Francisco, California, United States Fuse LLC Full time

    About the RoleFuse LLC is seeking a highly skilled Strategic Partnerships Manager to join its team. As a key member of the Strategic Partnerships team, you will play a critical role in supporting the organization's engagements with city and county governments.Key ResponsibilitiesMap and document business processes to identify areas for improvement and...


  • San Francisco, California, United States Hinge-Health Full time

    About the RoleWe are seeking an experienced Digital Health Operations Manager to lead the strategic management and optimization of our digital health platform, driving significant enhancements within the Client Success team. The ideal candidate will have extensive experience with Gainsight, strong analytical skills, and technical aptitude, as well as a...


  • San Francisco, California, United States Connor Group Full time

    **Digital Solutions Senior Manager - NetSuite Expert**At Connor Group, we are seeking a seasoned Digital Solutions Senior Manager to join our world-class NetSuite team. As a trusted advisor, you will work closely with clients to deliver high-impact projects that drive business growth and transformation.About the Role:In this role, you will lead scoping...

  • Digital Sales Manager

    4 months ago


    San Antonio, United States Hearst Full time

    Job Description The Digital Sales Manager will have a track record of improving critical business outcomes through digital solutions, execution and leadership. The ideal candidate will focus on creative, forward thinking to address both strategic and tactical account opportunities. Responsibilities: Digital development and coaching of regionals sales teams...


  • San Francisco, United States Beautylish Full time

    POSITION: GOOD MOLECULES DIGITAL MARKETING MANAGER (#726736) LOCATION: SAN FRANCISCO, CA Will strategize and execute all digital marketing initiatives for our brands to accelerate brand growth, acquire new customers, drive sales, increase engagement with existing customers, and ensure cohesive messaging and brand identity across all channels. Conceptualize...