Associate Digital Success Manager

1 week ago

San Francisco, United States Rootshell Inc Full time

Hello All,

Greetings from Rootshell Inc.


Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking Associate Digital Success Manager for one of our client, Please share your resume with current location & full contact info


Role: Associate Digital Success Manager

Location:San Franciso,CA (Onsite)


Job Overview:

Skills:

Minimum Required Skills and Abilities:

• Demonstrate being data-driven to build insight: continuously test, measure, analyze, and recommend optimizations for existing programs and new opportunities

• Possess expertise in data strategy, analysis, and management related to customer marketing, growth marketing, and demand generation skill sets

• Strong understanding of enterprise customer needs and the ability to translate those needs into compelling deck content

• Knowledge of Salesforce.com, Gainsight, Pendo, Tableau, etc. to get the data and insights you need to successfully design, execute, and monitor programs.

• Bonus points if you have experience with Matik or related deck-automation tools.

• Possess knowledge in the use of various content types and engagement methods, such as video, chat, social media, mobile, and email to execute digital programs

• Ability to leverage an effective track record of success to positively influence program execution across teams

• Display effective communication and team collaboration skills

• Demonstrate excellent communication skills (presentation, verbal and written)

Prior experience as a growth product manager/marketer, scaled insights, or digital customer success manager

• Experience in building enterprise SaaS adoption programs is desired

• 3+ years of industry experience; 2+ years of related experience

• Adaptability, flexibility in the face of changing business requirements and conditions

• Knowledge in identity, security, access management, workflow, and/or developer-facing products


With regards

Naveen | Talent Acquisition

Rootshell Enterprise Technologies Inc.

Naveen@rootshellinc.com | www.rootshellinc.com

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