Executive Assistant/Office Manager

4 weeks ago


Rockford, United States FurstStaffing Full time
Job DescriptionJob DescriptionExecutive Assistant/Office Manager ESSENTIAL FUNCTIONS:
Executive Support
  • Monitors progress, coordinates, and prioritizes CEO’s workflow.
  • Advises on and prepares minutes, agendas, policies, and documents for the RACVB board, RACVB charitable foundation board and other RACVB stakeholders.
  • Uses discretion and independent judgment in handling confidential and sensitive information in connection with the CEO’s responsibilities.
  • Assists in the planning and execution of GoRockford events, as requested.
  • Maintains established timeline, preparation, and submittal of Board monitoring reports; including drafting reports as requested.
  • As directed by the CEO, plans, and organizes special Board meetings and retreats that focus on long-term plans, issues, and opportunities.
  • Assists with accounting and finance, including grants, documents, and filing, as needed.
  • Other duties may be assigned.

Administrative Support
  • Schedules and confirms meetings and appointments for the President/CEO, senior staff, and board committees.
  • Makes travel arrangements as necessary and prepares expense reports.
  • Makes copies, sends communication, and composes and drafts letters, memos, and presentations for the President/CEO.
  • Opens, sorts, and distributes mail.
  • Makes local deliveries, on occasion, for President/CEO or other staff.
  • Responds to calls, voice mails, e-mails, and correspondence for the President/CEO.
  • Maximizes technology to efficiently support the President/CEO in managing schedules and communication.
  • Serves as a valuable “go to” person for senior management team, by assisting them in day-to-day tasks, contributing to their success in performance and productivity, and seeking ways to amicably solve problems pertaining to staff relations.
  • Manages staff recognition program, including birthdays, anniversaries, and special celebrations.

Technology Coordinator
  • Provide server administration (new users, login, passwords, etc.).
  • Resolve day to day PC and printer issues with guidance and assistance from IT service provider, as necessary.
  • Maintain relationship with and schedule services with IT service provider.
  • Maintain phone system through day-to-day system management (problems, new users, phone list updates, speed dials, holiday recordings).
  • Maintain copiers and schedule repairs, as necessary.
  • Provide office training on phone system, copiers, computer software and peripherals, and other equipment.

Office Manager
  • Communicate operational policies and procedures, as necessary.
  • Oversee scheduling day-to-day maintenance of the building and grounds.
  • Maintain inventories of office and kitchen supplies and order as needed to ensure smooth office operations.
  • Assist with the purchase of office equipment, services, and maintenance agreements.
  • Serve as the ‘point-person’ for the RACVB in greeting guests in person and on the phone.
  • Process and distribute in-coming and out-going mail and packages (UPS, FedEx etc.).
  • Ensure reception area and all common areas are clean, including meeting rooms and kitchen, at the beginning and end of day.
  • Prepare for internal and external meetings by stocking meeting rooms with beverages, setting up electronic equipment, and other prep, as necessary.
  • Maintain brochure racks, kiosks and posting board in the reception area by filling and straightening racks, removing dated materials, and ordering brochures, as necessary.
  • Open and close office, including unlocking doors, making coffee, checking mailbox, etc.

EDUCATION/EXPERIENCE REQUIREMENTS:
  • Three to five years related experience; or equivalent combination of education and experience.
  • Prior work experience for an executive level leader, board governance, monitoring and minute taking preferred. Destination/tourism work experience is a plus.
  • Candidate should demonstrate an innovative use of strategy, creativity, collaboration, and project management skills to produce meaningful results.
  • Candidate should project professionalism and confidence while willing to roll up the sleeves when necessary.
  • Must have valid driver’s license and reliable personal transportation. May need to attend a morning, evening, or an occasional weekend meeting/event.
Please apply directly to the Executive Assistant/Office Manager role or contact Keri Benhoff at keri.benhoff@furstexec.com.

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