Assistant Office Manager

1 month ago


Rockford, United States Elite Dental Partners Full time
Job DescriptionJob Description

JOB SUMMARY *****1 YEAR DENTAL EXP REQUIRED*******

To perform this job successfully, an individual must be able to perform each essential job duties satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

ESSENTIAL JOB RESPONSIBILITIES

Lead by example and coach teams to provide exceptional patient experiences

Challenge, encourage and inspire team members to achieve desired results

Continual focus on a productive schedule that supports the team 

Work within budget guidelines to maintain supported office profitability

Coordinate daily team huddles and team meetings 

Schedule team members to ensure adequate shift coverage and facilitate requests for time off

Assist in the interviewing, on-boarding of new hires

Provide training and support to ensure all staff demonstrates knowledge of the business, operating procedures, and protocols

Supporting daily office operations with focus towards employee engagement and revenue cycle management (billing, collections, etc…)

Responding to clinical and operational concerns timely and effectively. Be accessible and responsive

Other duties as assigned

OTHER JOB RESPONSIBILITIES

Constantly seeks new and innovative ways to improve initiatives at EDP.

Partners with the Elite Dental Partners leadership team on projects as required or assigned. 

REQUIRED EDUCATION AND EXPERIENCE 

Prior management experience preferred 

Prior Experience with a dental management software - Dentrix preferred


QUALIFICATIONS

Excellent interpersonal skills

Ability to comply with safety procedures, privacy rules, and regulations in order to maintain a clean and safe working environment

Strong working knowledge of dental terminology, equipment, and practices

Excellent time management and organizational skills

Customer service focused

Experience working in healthcare a must

Experience with Microsoft Word, Outlook and Excel

Patient focused 

Positive attitude

Good problem-solving Skills

PHYSICAL REQUIREMENTS

General Office Activities as Required 

Sit/Stand for long periods of time

The above statements are intended to provide a general overview and level of work being performed by most people assigned to this job. They are not intended to be a list of all responsibilities, duties and requirements.   Additional duties can be assigned as determined.

Elite Dental Partners is an Equal Opportunity Employer. We support a diverse workforce.



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