eCommerce Specialist

3 weeks ago


New York, United States RADIX Construction, Inc Full time
Job DescriptionJob Description

We are seeking an experienced and detail-oriented eCommerce Specialist to join our dynamic team. The ideal candidate will have a strong background in online retail and a passion for driving sales through innovative digital strategies.

Job Summary:

The eCommerce Specialist will be responsible for managing and optimizing our online sales channels to maximize revenue, improve customer experience, and drive overall business growth. This role involves collaboration with various departments, including marketing, sales, and IT, to ensure seamless eCommerce operations.

Key Responsibilities:

eCommerce Platform Management: Oversee the day-to-day management of the companys eCommerce platforms, including product listings, pricing, and inventory management.

Digital Marketing: Develop and execute digital marketing strategies, including SEO, SEM, email marketing, and social media campaigns to drive traffic and conversions.

Website Optimization: Collaborate with the web development team to ensure the eCommerce site is optimized for user experience, speed, and search engines.

Analytics & Reporting: Monitor and analyze website performance, sales data, and customer behavior using tools like Google Analytics. Provide regular reports with insights and recommendations for improvements.

Customer Experience: Ensure a positive customer experience by optimizing the online shopping journey, addressing customer inquiries, and managing online reviews.

Content Management: Create, update, and maintain product content, images, and descriptions to ensure they are accurate, compelling, and aligned with brand guidelines.

Sales & Promotions: Plan and execute promotional campaigns, discounts, and special offers to drive sales and improve customer retention.

Marketplace Management: Manage third-party eCommerce platforms (e.g., Amazon, eBay) including product listings, order fulfillment, and customer service.

Inventory Management: Work closely with the supply chain and operations teams to manage stock levels, forecast demand, and ensure timely order fulfillment.

A/B Testing: Conduct A/B testing on various elements of the site to improve conversion rates and user engagement.

Vendor Relationships: Manage relationships with external vendors, including payment gateways, shipping partners, and technology providers.

Qualifications:

Bachelors degree in Marketing, Business, or a related field.

Proven experience as an eCommerce Specialist or similar role in an online retail environment.

Proficient in eCommerce platforms (e.g., Shopify, Magento, WooCommerce) and digital marketing tools.

Strong understanding of SEO, SEM, and online advertising.

Experience with analytics tools such as Google Analytics, Google Search Console, and other relevant platforms.

Excellent written and verbal communication skills.

Strong analytical and problem-solving abilities.

Ability to manage multiple projects simultaneously

Knowledge of HTML, CSS, and web development best practices is a plus.

Benefits:

Competitive salary and performance-based bonuses

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays



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