Family Engagement Coordinator

2 months ago

Detroit, United States Big Brothers Big Sisters of Southeast Michigan Full time
Job DescriptionJob DescriptionDescription:

ESSENTIAL FUNCTIONS, RESPONSIBILITIES & ACCOUNTABILITY

  • Customer Relations
    • Provide timely response to all internal and external communications.
  • Family Supports
    • Coordinates all aspects of the Keep Connected program, including enrolling BBBS families and engaging other organizations to support their families through Family Night activities.
    • Oversee 2 Trusted Parent Advisors who will provide guidance and support in the development and implementation of the Keep Connected program.
    • Provide additional parent training opportunities to meet their needs, and deliverables of grants.
    • Coordinate external resources to support Littles and families, including but not limited to vouchers, camp placement, and others.
      • This will be done through building relationships with outside Agency staff to know who to call for what support
      • Attending community networking meetings to learn about resources in our community
      • Creating and maintaining a community resource guide for families
      • Creating and maintaining a resource guide for staff to support Bigs with the information, trainings and supports that they need while working with their Littles or their family
  • Community Engagement
    • Identifies potential new business partners to recruit volunteers/discuss mentoring opportunities.
    • Identifies potential donors and/or fundraising opportunities.
    • Attends and supports a minimum of 4 recruitment activities annually.
    • Attends and supports a minimum of 6 program trainings and activities annually.
    • Attends a minimum of 3 fundraising and stewardship events annually.
  • Other Responsibilities
    • Cross trained on all SDM areas for assistance during peak periods.
    • Assists in the training and support of social work interns to learn and grow and reciprocally support the work of the Agency.

AGENCY SUPPORT RESPONSIBILITIES

  • Attend required meetings and events, as scheduled.
  • Establish and promote positive communication among all team members of BBBSSEM to increase collaboration and reduce inefficiencies.
  • Represent BBBSSEM in a professional manner at all times, providing courteous service to both internal and external constituents and presenting a positive image of BBBSSEM.
  • Abide by BBBSSEM policies, procedures and standard operating practices.
  • Utilize educational opportunities and related resources to improve agency service.
  • Promote and maintain cooperative working relationships with other community organizations.
  • Coordinate with other departments to identify possible partners and partnerships, staff and promote agency events, and provide support for other efforts, as necessary.
  • Other duties as assigned by Supervisor.
Requirements:


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