Employee Engagement Manager

2 weeks ago

Detroit, Michigan, United States Rock Connections Full time


The Rock Family of Companies encompasses a diverse array of nearly 100 businesses across sectors such as fintech, sports, entertainment, real estate, and startups.

Our shared culture drives us to seek innovative solutions, reinforcing our dedication to our clients, community, and team members.

We are committed to fostering inclusive environments where every voice is valued and diverse viewpoints are embraced.

Joining a company within the Family is more than just employment; it’s an opportunity for personal and professional growth.


ABOUT ROCK CONNECTIONS
Rock Connections is a comprehensive service provider specializing in strategic city development initiatives.

Since its inception, Rock Connections and its affiliates have invested significantly in various projects, focusing on transformative developments that enhance urban landscapes.

Our portfolio includes a wide range of projects, from new constructions to adaptive reuse, covering millions of square feet across multiple sectors including office, retail, residential, and hospitality.

For more insights about Rock Connections, please explore our online presence.


POSITION SUMMARY

The Employee Engagement Manager plays a pivotal role in addressing team member concerns and guiding leadership through intricate HR challenges in alignment with company policies.

This position serves as a specialist in performance management, providing insights that help mitigate potential risks.

This individual contributor role collaborates closely with business leaders and the People Strategy team to enhance the overall team member experience.


POSITION RESPONSIBILITIES
Act as the go-to expert on employee relations within Rock Connections, managing all related discussions, including but not limited to:
• Offer guidance and support for general inquiries and concerns from team members and leaders.

• Oversee communication and logistics regarding disciplinary actions and separations, consulting with relevant stakeholders.

• Provide coaching and performance management advice to leaders, suggesting solutions for HR scenarios and escalating issues when necessary.
• Assist in evaluating risks and identifying resources in team member mental health situations.
• Regularly engage with business leaders to implement proactive performance management strategies and address team concerns.

• Develop and conduct listening initiatives, both individually and organization-wide (engagement surveys, stay interviews, exit interviews, etc.), identify trends, and propose actionable recommendations.

• Collaborate with the Talent & Organizational Development Director to align leader and team member needs with professional development and training opportunities.

• Proactively identify avenues to enhance the team member experience and contribute to the development and implementation of innovative solutions.
• Other responsibilities as assigned.

POSITION REQUIREMENTS
• Bachelor’s degree or equivalent education, training, and experience (required)
• Approximately 7 years of relevant HR experience (required)
• Professional HR Certification (e.g., SHRM-CP, PHR, etc. preferred)
• Must be able to work in-office 4 days per week, Monday through Thursday

POSITION QUALIFICATIONS
• A passion for people, self-motivated; embraces new opportunities and challenges with a positive outlook and ownership
• Highly self-aware with the ability to respectfully challenge biases
• Capable of effectively mediating conflicts and diffusing high-tension situations
• Demonstrates active listening, empathy, and the ability to build strong relationships
• Excellent written, verbal, and interpersonal communication skills
• Strong presentation, group facilitation, consulting, and influencing skills across all organizational levels
• Organized and detail-oriented, able to adapt quickly to changing priorities and execute effectively

• Knowledgeable in relevant employment laws such as the Family Medical Leave Act (FMLA), Fair Labor Standards Act (FLSA), Equal Employment Opportunity (EEO), etc.

• Well-versed in foundational principles of diversity, equity, and inclusion
• Proficient in Microsoft Office suite (Excel, PowerPoint, Word) and HRIS/workforce management platforms (e.g., Lattice and Workday)
Disclaimer

This job description should not be interpreted as an exhaustive list of duties and responsibilities performed by individuals assigned to this classification.

It is not intended to limit or modify the right of any supervisor or manager to assign, direct, and control the work of employees under their supervision.

All principal duties and responsibilities of this position are essential functions of the role. Job descriptions are reviewed regularly and may be revised at any time. Revisions will be communicated to employees within the classification.

This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time.

Rock Connections is an equal-opportunity employer.

#J-18808-Ljbffr

  • Client Engagement Specialist

    4 days ago

    Detroit, Michigan, United States Hylant Full time

    About the Opportunity:The Benefits Service Manager - Employee Programs is responsible for supporting and collaborating with the sales and service team regarding client employee communication initiatives, client presentations and deliverables, carrier implementations, compliance and new client onboarding to promote further growth and retention in a manner...

  • Senior Community Engagement Manager

    2 weeks ago

    Detroit, Michigan, United States DTE Energy Full time

    Job Title: Senior Community Engagement ManagerCompany: DTE EnergyLocation: Detroit, MI, USJob Overview: DTE Energy is a leading diversified energy provider, committed to fostering a sustainable future through renewable energy initiatives. We are dedicated to enhancing the quality of life in the communities we serve by building strong partnerships and...

  • Associate Client Engagement Manager

    4 weeks ago

    Detroit, Michigan, United States Ensono Full time

    Associate Client Engagement ManagerRemote - United StatesJR010794At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients toDo Great Things We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform...

  • Chief of Student Engagement

    1 week ago

    Detroit, Michigan, United States College for Creative Studies (CCS) Full time

    STATUS: Full TimeDIVISION: Student AffairsREPORTS TO: Dean of StudentsSUPERVISES: Assistant Director of Student Engagement, Student Engagement Coordinator, Esports ManagerFLSA STATUS: ExemptPosition OverviewThe Chief of Student Engagement is responsible for providing strategic leadership to the Office of Student Engagement, which encompasses various...

  • Community Engagement Strategist

    4 days ago

    Detroit, Michigan, United States DTE Energy Full time

    Job SummaryWe are seeking a highly skilled Community Engagement Strategist to join our team at DTE Energy. As a key member of our community engagement team, you will be responsible for establishing and maintaining strong relationships with local stakeholders and organizations in Washtenaw Township.Key ResponsibilitiesCommunity Engagement: Develop and...

  • Employee Care Specialist

    2 days ago

    Detroit, Michigan, United States ZephyrTech Full time

    At ZephyrTech, our mission is to provide exceptional care and support to our residents, and we're seeking a dedicated individual to join our team as an Employee Social Care Specialist.Your Responsibilities:Assist in the planning, organization, and execution of events and activities that promote resident engagement and well-being.Collaborate with management...

  • Customer Engagement Specialist

    2 days ago

    Detroit, Michigan, United States Detroit Housing Commission Full time

    Job DescriptionJob Title: Engagement Service CoordinatorJob Summary:We are seeking a highly motivated and detail-oriented Engagement Service Coordinator to join our team at the Detroit Housing Commission. The ideal candidate will be responsible for enhancing customer engagement and ensuring exceptional service delivery across all channels.Key...

  • Engagement Service Coordinator

    3 weeks ago

    Detroit, Michigan, United States Detroit Housing Commission Full time

    We are seeking a dynamic and motivated Engagement Service Coordinator to join our team. The ideal candidate will be responsible for enhancing customer engagement and ensuring exceptional service delivery across all channels. The Engagement Service Coordinator will work closely with various DHC Mixed-Finance communities to create and implement strategies that...

  • Community Engagement Coordinator

    2 weeks ago

    Detroit, Michigan, United States Human Rights Campaign Full time

    We strongly encourage individuals from diverse backgrounds, including people of color, transgender and non-binary individuals, to apply. HRC is committed to being an equal opportunity employer and welcomes all applicants, including those who may not identify as LGBTQ+. If you are enthusiastic about this opportunity but feel your experience does not meet...

  • Customer Engagement Specialist

    2 weeks ago

    Detroit, Michigan, United States Midcontinent Communications Full time

    Compensation Structure: Base salary + monthly performance bonuses for promoting Midco's internet, television, and telephone services. Are you a sociable and enthusiastic person who thrives on recognition for your contributions? Midco is expanding its team and is looking for a dynamic sales professional. We provide extensive training to ensure your success....

  • Sports Engagement Specialist

    2 weeks ago

    Detroit, Michigan, United States SporTalk Full time

    Unique Role in Sports Engagement Are you passionate about sports and eager to connect with fellow enthusiasts? SPORTalk, an innovative social media platform, is seeking dedicated fans of the Pistons to become part of the Pistons Content Advocate Team. As a Sports Engagement Specialist Intern at SPORTalk, you will play a vital role in enhancing the...

  • Community Engagement Lead

    1 week ago

    Detroit, Michigan, United States The Youth Connection Full time

    About The Youth Connection The Youth Connection is dedicated to empowering young people and fostering positive change within our community. We believe in the power of youth leadership and strive to create opportunities for growth, development, and civic engagement. Position: Community Engagement Lead We are seeking a passionate and experienced Community...

  • Community Engagement Coordinator

    1 week ago

    Detroit, Michigan, United States Big Brothers Big Sisters of Southeast Michigan Full time

    Job DescriptionPOSITION SUMMARYThis full-time, non-exempt role is designed to provide leadership and support to families and volunteer mentors, adhering to the framework established by Big Brothers Big Sisters of Southeast Michigan while ensuring compliance with BBBSA Standards of Practice.REPORTS TOSite/School Based Matching & Match Support Manager (SB MMS...

  • Customer Engagement Specialist

    2 weeks ago

    Detroit, Michigan, United States Midcontinent Communications Full time

    Compensation Structure: Base salary + monthly performance bonus for promoting Midco internet, TV, and telephone services. Are you a sociable and enthusiastic person who appreciates recognition for your contributions? Midco is expanding its team and is looking for a motivated sales professional. Comprehensive training will be provided. In addition to a...

  • Community Engagement Coordinator

    2 weeks ago

    Detroit, Michigan, United States Human Rights Campaign Full time

    We actively invite individuals from diverse backgrounds, including people of color, transgender, and non-binary individuals, to apply. HRC is committed to being an equal opportunity employer and welcomes all, including those outside the LGBTQ+ community, to join our organization. If you don't meet every requirement, we encourage you to apply anyway. Research...

  • Customer Engagement and Sales Specialist

    2 weeks ago

    Detroit, Michigan, United States Hertz Full time

    Position Overview:The Sales and Customer Support Representative engages with clients regarding their Hertz rentals, optimizing revenue potential by proactively suggesting products and services while addressing customer concerns.Ensures that every client experiences exceptional customer service and sales assistance.Compensation:The starting wage is $16.25 per...

  • Community Engagement Coordinator

    2 weeks ago

    Detroit, Michigan, United States PACE Southeast Michigan Full time

    Community Engagement CoordinatorThe Community Engagement Coordinator at PACE Southeast Michigan (PACE SEMI) plays a vital role in fostering and nurturing partnerships with local organizations to facilitate referrals. This position entails involvement in promotional initiatives, aiding in business growth, and cultivating robust relationships with referral...

  • Director of Student Engagement and Experience

    20 hours ago

    Detroit, Michigan, United States College for Creative Studies (CCS) Full time

    About the RoleWe are seeking a highly motivated and experienced professional to serve as the Director of Student Engagement and Experience at the College for Creative Studies (CCS). This is a key leadership position that will play a critical role in shaping the student experience and fostering a sense of community among our students.Key...

  • Sports Engagement Specialist

    7 days ago

    Detroit, Michigan, United States SporTalk Full time

    Unique Role in Sports Engagement Are you a passionate sports fan eager to connect with others and share your insights on athletic events? SPORTalk, an innovative social media platform, is seeking enthusiastic Pistons supporters to become part of the Pistons Content Promoter Team. As a Sports Content Promoter Intern at SPORTalk, you will play a key role...

  • Sports Engagement Specialist

    1 week ago

    Detroit, Michigan, United States SporTalk Full time

    Unique Role in Sports Engagement Are you passionate about sports and eager to connect with fellow enthusiasts? SPORTalk, an innovative social media platform, is seeking dedicated fans of the Pistons to become part of the Pistons Content Promoter Team. As a Sports Content Promoter Intern at SPORTalk, you will play a crucial role in enhancing our platform...