Junior Traffic Manager

1 month ago

Cupertino, United States Hogarth Worldwide Full time
Job DescriptionJob Description

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.

Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.

A Hybrid working model

Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office for about 50% of the time for most people. Please speak to the Talent Acquisition team to find out more information.

What does a Junior Traffic Manager do at Hogarth?

The Junior Traffic Manager is responsible for project managing linguist network for the Retail Marketing division of a tech-client. Traffic works very closely with both the client and the agency's network. This person needs to engage with cross-functional teams of producers to ensure work is delivered on time, to standard and within budget. Key requirements include an ability to multitask, communicate clearly and consistently, negotiate priorities and deadlines, manage internal and external expectations.

Primary tasks include organizing and coordinating matrices, distributing workload, tracking progress of projects and monitoring delivery KPI's and metrics. Excellent communication is required with all stakeholders and our talent network, with whom you will need to build a strong relationship.

Responsibilities

Network Management

  • Ensure a thorough understanding of the contractual obligations, commercial arrangements, SOW and SLAs of the account
  • Coordinate weekly status and project kick off meetings internally and externally
  • Create a balanced work schedule and ensure work is of high standards and delivered on time
  • Flag any potential team issues to the line manager and be actively involved in finding a solution
  • Highlight and resolve quality control issues with the linguist network
  • Support technical issues and look for resolution in a timely manner

Project & Account Management

  • Coordinate and ensure all parties follow the agreed workflows and manage them through the process
  • Work alongside and support client producers when briefing and tracking projects through to completion
  • Ensure that trackers and matrices are updated at all times and in line with production criteria
  • Monitor timelines and manage client expectations
  • Monitor budget, utilization and flag potential issues
  • Monitor internal workflows and identify areas for improvement
  • Global resource planning
  • Ensure account delivers consistently against all contractual obligations
  • Support training implementation for team members to ensure their adherence to processes and workflow

Client Management

  • Co-ordinate between all relevant parties: Hogarth team, client, cross-functional teams and network, globally
  • Set and manage client expectations for deliverables and timeframes
  • Understand and work under the confidentiality policy
  • Build strong, trusting relationships with all key client stakeholders

Finance Management

  • Quarterly planning
  • Regular budget spend reports – monitor and analyze progression of spends
  • Monthly financial reconciliation
  • Ensure full compliance with all financial procedures and policies

Requirements

  • Project Management/Traffic background in preferably within a localization environment
  • Experience managing high volume, multi-market projects
  • Ability to have a flexible approach to working hours with a commitment to working some weekends and after/night hours to support global business operations.
  • Experience testing large scale marketing websites beneficial
  • Proven project and client management skills
  • Self-driven, organized with an eye for detail
  • Proficient with macOS and content management tools
  • Ability to work effectively and collaboratively in high-pressure situations and tight time frames
  • A hands-on, can do approach to solving problems

At Hogarth California, the base salary for this position at the time of this posting may range from $25 to $46/hr. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click here (opens in a new tab) for more details.

#LI-DO1 #LI-Hybrid

Diversity & Inclusion

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves. We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging.

We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.

Please contact careers@hogarth.com if you need the job advert or form in another format.

Data

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

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