Guest Service Supervisor
2 months ago
Guest Services Supervisor
Wurzak Hotel Group is seeking an experienced and dedicated Guest Service Supervisor to join our opening team at the Moxy St. Petersburg Downtown. With 163 stylish designed chic bedrooms, well-appointed functional spaces, and an intimate urban rooftop designed with adventure in mind, this new boutique hotel is an experiential opportunity for a fun hunter ready to find a new home.
If you are seeking a workplace where your skills are valued, your ideas are heard, and your career aspirations are supported, Wurzak Hotel Group is the place for you. Learn more below and become part of a team that is shaping the future of hospitality
Our Employer Brand:
We Are Wurzak: Our goal is to instill a sense of pride and inclusion in our team members. At its core, the phrase instills a sense of community and connection to one organization, geographically dispersed. It emphasizes the positive and sizable impact each of our team members have on our properties and our company at scale.
Find out more about us on our website or click here to visit our Linkedin page
Our Perks:
- Highly Competitive Salary
- Culture of Excellence
- Paid Time Off
- Hotel Discounts
- 401K Company Match
- Career Development
- Peer-to-Peer Recognition
- Quarterly & Annual Awards
- Inclusive work environment
- Medical, Dental, Vision, Supplemental Insurance
Position Summary
Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepares monthly reports and may prepare a budget for front office department.
Essential Function
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Train, cross-train, and retrain all front office personnel.
- Participate in the selection of front office personnel.
- Schedule the front office staff.
- Supervise workload during shifts.
- Evaluate the job performance of each front office employee.
- Maintain working relationships and communicate with all departments.
- Maintain master key control.
About Wurzak Hotel Group
At Wurzak Hotel Group we take pride in being recognized as an Employer of Choice in the Hospitality Industry. Our commitment to fostering a positive, inclusive, and innovative workplace sets us apart, making us a destination for top talent seeking a rewarding and fulfilling career.
WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies.
WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone’s race, gender, disability, or any other basis protected under federal, state, or local laws.
How to Apply:
Excited to take on the challenge? Your potential is our passion, Let’s unlock the possibilities Interested candidates should apply and submit a resume highlighting relevant experience.
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