Current jobs related to Guest Services Supervisor - SaintBrieuc, Bretagne - Crescent Services

  • Guest Services Representative

    1 month ago

    Saint-Brieuc, Bretagne, United States Crescent Services Full time

    Job SummaryWe are seeking a highly skilled Guest Services Agent to join our team at Crescent Services. As a Guest Services Agent, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key ResponsibilitiesGreeting and Registration: Greet guests and complete the registration process, including...

  • Guest Service Representative

    3 weeks ago

    Saint-Brieuc, Bretagne, United States Coastal Flats Full time

    Company OverviewCoastal Flats is a leading hospitality company with a portfolio of upscale casual restaurants and artisan bakeries in the Washington, DC metropolitan area. Our commitment to excellence has earned us a reputation as a top employer in the region.Job SummaryWe are seeking a highly motivated and customer-focused Host to join our team at Coastal...

  • Guest Advocate

    2 weeks ago

    Saint-Brieuc, Bretagne, United States Target Full time

    {"title": "Guest Advocate", "description": "About TargetAt Target, we believe in creating a welcoming and inclusive experience for all our guests. As a Guest Advocate, you will play a vital role in delivering exceptional service and making every guest feel valued and appreciated.Key ResponsibilitiesProvide a warm and welcoming experience for guests, ensuring...

  • Guest Relations Specialist

    2 months ago

    Saint-Brieuc, Bretagne, United States Crescent Hotels & Resorts Full time

    Position Overview:A Guest Services Agent plays a crucial role in welcoming and assisting guests, ensuring a seamless check-in and check-out experience while contributing to the hotel's commitment to exceptional service and financial success.Key Responsibilities:As a Guest Services Agent, you will be responsible for:Greeting and registering guests upon...

  • Guest Experience Coordinator

    2 months ago

    Saint-Brieuc, Bretagne, United States Crescent Hotels & Resorts Full time

    Position Overview: A Guest Experience Coordinator plays a crucial role in welcoming and assisting guests during their stay, ensuring a memorable experience while contributing to the hotel's overall success. Key Responsibilities: Welcome and register guests upon arrival, providing a warm and friendly atmosphere.Assist with the check-out process, ensuring a...

  • Guest Experience Specialist

    4 weeks ago

    Saint-Brieuc, Bretagne, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Experience Specialist to join our team at Courtyard Marriott. As a key member of our front desk team, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.Key Responsibilities:Process guest requests and resolve issues in a...

  • Customer Service Ambassador

    2 weeks ago

    Saint-Brieuc, Bretagne, United States Metropolitan Healthcare Services, Inc. Full time

    Job Title: Ambassador of HospitalityWe are seeking a highly skilled and courteous Ambassador of Hospitality to join our team at Metropolitan Healthcare Services, Inc.Job Summary:The Ambassador of Hospitality will be responsible for providing exceptional customer service to internal and external guests, ensuring a positive and memorable experience for all...

  • Lead Cook Supervisor

    4 weeks ago

    Saint-Brieuc, Bretagne, United States Goodwin House Full time

    Job Title: Lead Cook SupervisorWe are seeking a highly skilled and experienced Lead Cook Supervisor to join our culinary team at Goodwin Living. As a key member of our kitchen operations, you will be responsible for supervising the preparation and serving of food to our residents and guests.Key Responsibilities:Supervise and coordinate the preparation and...

  • Chief Supervisor

    4 weeks ago

    Saint-Brieuc, Bretagne, United States TransForce Full time

    Job Title: Chief SupervisorTransForce is seeking a highly skilled and experienced Chief Supervisor to join our team. As a Chief Supervisor, you will be responsible for overseeing the daily operations of our transportation services, ensuring the safety and efficiency of our fleet, and providing exceptional customer service.Key Responsibilities:Manage and...

  • Audit & Assurance Supervisor | Financial Services

    1 month ago

    Saint-Brieuc, Bretagne, United States Yount Hyde & Barbour PC Full time

    Job OverviewWe are seeking a highly skilled Audit & Assurance Supervisor to join our Financial Services team. As a key member of our team, you will be responsible for leading assurance engagements, developing subject matter expertise, and supervising the work of Associates.Key Responsibilities:Lead assurance engagements and develop subject matter expertise...

  • Audit & Assurance Supervisor | Financial Services

    1 month ago

    Saint-Brieuc, Bretagne, United States Yount Hyde & Barbour PC Full time

    Job OverviewWe are seeking a highly skilled Audit & Assurance Supervisor to join our Financial Services team. As a key member of our team, you will be responsible for leading assurance engagements, developing subject matter expertise, and supervising the work of Associates.Key Responsibilities:Lead assurance engagements and develop subject matter expertise...

  • Audit & Assurance Supervisor | Financial Services

    1 month ago

    Saint-Brieuc, Bretagne, United States Yount Hyde & Barbour PC Full time

    Job OverviewWe are seeking a highly skilled Audit & Assurance Supervisor to join our Financial Services team. As a key member of our team, you will be responsible for leading assurance engagements, developing subject matter expertise, and supervising the work of Associates.Key Responsibilities:Lead assurance engagements and develop subject matter expertise...

  • Customer Service Representative

    2 weeks ago

    Saint-Brieuc, Bretagne, United States Target Full time

    As a Customer Service Representative at Target, you'll create a welcoming experience for every guest, every time. You'll make connections with guests through friendly and genuine conversations, and provide assistance with self-checkout and item scanning. Your goal is to ensure a seamless and efficient shopping experience for all guests. If you're passionate...

  • Sales and Service Representative

    4 weeks ago

    Saint-Brieuc, Bretagne, United States 24 Hour Fitness Full time

    Deliver Exceptional Guest ExperiencesAs a Sales and Service Associate at 24 Hour Fitness, you will play a vital role in ensuring our guests have a welcoming, informative, and enjoyable experience when they visit our facilities.Key Responsibilities:Deliver outstanding sales and service experiences to all guests and membersHelp inspire guests to take the right...

  • Customer Service Representative

    1 week ago

    Saint-Brieuc, Bretagne, United States Target Full time

    Key Responsibilities: Create a welcoming experience for every guest by authentically greeting them every time. Engage in friendly and genuine conversation with guests throughout each transaction. Welcome guests into self-checkout and provide assistance as needed. Scan and bag all guest items efficiently.About the Role:As a Guest Advocate at Target, you will...

  • Sales and Service Expert

    3 weeks ago

    Saint-Brieuc, Bretagne, United States 24 Hour Fitness Full time

    Unlock Your Potential with 24 Hour FitnessWe are seeking a highly motivated and customer-focused Sales and Service Expert to join our team at 24 Hour Fitness. As a key member of our front desk team, you will be responsible for delivering exceptional guest and member experiences, promoting our products and services, and driving member acquisition and...

  • Retail Key Supervisor

    2 weeks ago

    Saint-Brieuc, Bretagne, United States HomeGoods Full time

    Job Title: Retail Key SupervisorWe are seeking a highly motivated and organized Retail Key Supervisor to join our team at HomeGoods. As a Retail Key Supervisor, you will be responsible for leading our store team and ensuring that our customers receive exceptional service.Key Responsibilities:Lead and motivate store team members to achieve sales goals and...

  • Service Support Associate

    4 weeks ago

    Saint-Brieuc, Bretagne, United States Dave & Buster Full time

    Job Title: Service SupportWe are seeking a highly motivated and enthusiastic Service Support team member to join our dynamic team at Dave & Buster's. As a Service Support team member, you will play a vital role in ensuring that our guests have an exceptional experience at our entertainment center.Key Responsibilities:Assist Bartenders, Cocktail Staff, and...

  • Shift Supervisor

    4 weeks ago

    Saint-Brieuc, Bretagne, United States Jushi Full time

    Job OverviewJushi Holdings Inc. is seeking a highly motivated and experienced Shift Supervisor to join our team. As a Shift Supervisor, you will play a critical role in leading our dispensary team and ensuring seamless operations.Key ResponsibilitiesLead by example, demonstrating exceptional customer service and product knowledge to our patients and...

  • IV Nurse

    3 weeks ago

    Saint-Brieuc, Bretagne, United States iCRYO - One Loudoun Full time

    Job OverviewiCRYO One Loudoun is a cutting-edge Health and Wellness Center that offers innovative services, including Whole Body Cryotherapy, Red Light Therapy, Infrared Sauna, Body Sculpting, and IV therapy. We are seeking a skilled Registered Nurse to join our team as an IV Nurse, providing exceptional care and services to our...

Guest Services Supervisor

2 months ago

SaintBrieuc, Bretagne, United States Crescent Services Full time

At Crescent Services, we pride ourselves on delivering outstanding hospitality experiences that resonate with our guests. Our Associates are integral to our success, and we are committed to fostering an environment where you can truly thrive.

We recognize the importance of supporting our team members through various initiatives, including comprehensive health and wellness programs, exceptional learning and development opportunities, and travel discounts that allow you to explore the world. We invite you to embark on a fulfilling career journey with us, where you will feel valued and empowered.

As a Front Desk Supervisor, your daily responsibilities will include:

  • Conducting interviews, hiring, and training new team members
  • Providing performance evaluations and addressing any issues that arise
  • Ensuring open communication within the team and managing disciplinary actions when necessary
Your role will also involve:

Addressing guest inquiries, special requests, and concerns to ensure a high level of satisfaction and repeat visits.

Overseeing the implementation of company programs and managing the daily operations of the Front Desk, ensuring compliance with established standards, maximizing revenue, and motivating team members to deliver exceptional service.

Key Responsibilities:

Supervise Front Desk Agents and maintain a calm demeanor during busy periods or emergencies, serving as a role model for your team.

Resolve guest complaints by thoroughly investigating situations and determining effective solutions. Make informed decisions based on experience and sound judgment, and authorize revenue adjustments only after exploring all alternative solutions.

Maintain regular attendance and be available to work consistently.

Required Skills and Qualifications:

Proficient communication skills in English, with a self-motivated and even-tempered personality.

Professional appearance and demeanor at all times, with the ability to engage positively with guests.

Team-oriented mindset, willing to assist colleagues as needed.

Strong problem-solving skills, with the ability to handle both internal and external customer interactions with patience and diplomacy.

Basic mathematical skills and proficiency in using a calculator for moderately complex calculations.

Ability to accurately input and access information using a moderately complex computer system.

Physical capability to stand and walk for extended periods while performing duties at the front desk.

Ability to recognize and respond to emergency situations effectively.

Excellent verbal and written communication skills, with the ability to prepare detailed reports on room availability and revenue generated.

Ability to establish and maintain positive working relationships with colleagues and guests.

Performance Standards:

Our commitment to customer satisfaction is paramount. Positive interactions with Crescent staff are essential to creating a memorable guest experience. It is crucial to maintain professionalism and treat all guests and associates with respect and courtesy at all times.

Work Habits:

To ensure a positive experience for both guests and associates, your work habits should consistently meet and strive to exceed hotel standards regarding procedures, grooming, punctuality, and attendance. Adaptability to changes in procedures and a willingness to learn new skills are essential.

Safety & Security:

The safety and security of our guests and associates are of utmost importance. All associates must adhere to hotel security policies and procedures, particularly regarding key controls and reporting safety hazards.

Note:

This description outlines the essential functions of the position but is not exhaustive. Additional job-related duties may be assigned by your supervisor. This description is subject to change at the discretion of the Company and does not constitute an employment contract.

Crescent Services is an Equal Opportunity Employer, committed to a diverse workforce.