Patient Access Rep

3 weeks ago


Hialeah, United States Elevate ENT Partners Full time
Job DescriptionJob Description

**Job Summary:**
As a Patient Access Representative, you will be the first point of contact for patients entering a healthcare facility. Your primary responsibilities will include registering patients, verifying insurance coverage, collecting co-payments, and scheduling appointments. Additionally, you will ensure accurate patient information and assist with any inquiries or concerns patients may have regarding the registration process.

**Qualifications:**
- High school diploma or equivalent required; associate's degree preferred
- Previous experience in a healthcare setting or customer service role is a plus
- Proficiency in using computer systems and electronic health records
- Strong communication skills and the ability to interact effectively with patients and other healthcare professionals
- Knowledge of medical terminology and insurance verification processes

**Responsibilities:**
- Greet and assist patients during the registration process
- Verify patient demographic information and insurance coverage
- Collect co-payments and other payments as necessary
- Schedule appointments and assist patients with filling out necessary forms
- Respond to patient inquiries and provide information on services offered
- Maintain patient confidentiality and ensure compliance with HIPAA regulations

**Career Path:**
As a Patient Access Representative, you will have the opportunity to advance your career within the healthcare industry. With experience and additional training, you may progress to roles such as Patient Access Supervisor, Patient Services Manager, or other healthcare administration positions. Continuing education and professional development opportunities will be available to support your career growth and advancement.


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