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Patient Access Rep

3 months ago

Hialeah, United States Elevate ENT Partners Full time
Job DescriptionJob Description

**Job Summary:**
We are seeking a dedicated Patient Access Representative to join our healthcare facility. The Patient Access Rep will be responsible for welcoming patients, verifying their information, and ensuring all necessary paperwork is completed accurately.

**Responsibilities:**
1. Greet and assist patients upon their arrival at the facility.
2. Verify patient information, including demographic and insurance details.
3. Enter patient data into the system accurately and efficiently.
4. Collect co-payments and provide receipts to patients.
5. Schedule appointments and answer incoming calls to assist patients with inquiries.
6. Ensure compliance with all relevant regulations and guidelines.

**Qualifications:**
1. High school diploma or equivalent required; Associate's degree preferred.
2. Previous experience in a healthcare setting or customer service role is beneficial.
3. Proficient in computer skills and ability to learn new software quickly.
4. Excellent communication and interpersonal skills.
5. Strong attention to detail and ability to multitask effectively.
6. Familiarity with medical terminology and insurance verification processes is a plus.

**Skills:**
1. Customer service
2. Data entry
3. Insurance verification
4. Appointment scheduling
5. Communication
6. Multitasking

Join our team as a Patient Access Rep and contribute to ensuring a positive patient experience from the moment they walk through our doors