Current jobs related to Operations Supervisor, Pharmacy Operations - Coraopolis - RareMed Solutions

  • Medicare Enrollment Operations Supervisor

    4 weeks ago

    Coraopolis, Pennsylvania, United States CVS Pharmacy Full time

    Position Overview:The Supervisor in the Enrollment Operations division is essential in assisting our Medicare Part D and C members with various enrollment processes, particularly concerning late enrollment penalties.Key Responsibilities:- Oversee enrollment activities and ensure compliance with regulations.- Collaborate with individual plan members to...

  • Medicare Enrollment Operations Supervisor

    4 weeks ago

    Coraopolis, Pennsylvania, United States CVS Pharmacy Full time

    Position Overview:The Supervisor in the Enrollment Operations division plays a vital role in assisting our Medicare Part D and C members with their enrollment processes concerning address modifications.Key Responsibilities:- Collaborate with individual plan members to facilitate seamless enrollment activities.- Oversee the processing of address change...

  • Cold-Chain Pharmacy Operations Specialist

    4 weeks ago

    Coraopolis, Pennsylvania, United States RareMed Solutions Full time

    Job OverviewObjective:The Cold-Chain Pharmacy Operations Specialist plays a crucial role in managing the logistics of a warehouse dedicated to temperature-sensitive medications. This position ensures the proper receipt, handling, and storage of these products in compliance with applicable regulations and company policies. The role reports directly to the...

  • Event Operations Supervisor

    4 weeks ago

    Coraopolis, Pennsylvania, United States Oak View Group Full time

    Overview:The Event Operations Supervisor will play a pivotal role in managing all facets of event execution, including the setup and production of various events. This position will oversee event security and the operational management of the facility, which encompasses policy development, production oversight, maintenance, housekeeping, procurement, and...

  • Facilities Operations Supervisor

    3 weeks ago

    Coraopolis, Pennsylvania, United States Oak View Group Full time

    Job SummaryWe are seeking a highly skilled Operations Manager to join our team at Oak View Group. The successful candidate will be responsible for directing all aspects of event supervision, including event set-up and production, as well as overseeing event security and management of operations.Key ResponsibilitiesEvent Supervision: Direct and manage...

  • Logistics Operations Supervisor

    4 weeks ago

    Coraopolis, Pennsylvania, United States PepsiCo Full time

    Position OverviewAt PepsiCo, we are pioneers, innovators, and collaborators who strive to elevate the standards of the Supply Chain and Logistics industry. Our diverse team spans across numerous countries, united by a common vision and set of values. Our renowned portfolio includes iconic brands such as Pepsi, FritoLay, Quaker, and Gatorade.We are committed...

  • Operations Manager

    3 weeks ago

    Coraopolis, Pennsylvania, United States Oak View Group Full time

    Job SummaryThe Operations Manager will oversee the day-to-day operations of the UPMC Events Center, ensuring a seamless experience for events and tenants. This role will direct event set-up and production, oversee event security, and manage facility operations, including policy formulation, production, maintenance, housekeeping, purchasing, and contracted...

  • Café Operations Supervisor

    4 weeks ago

    Coraopolis, Pennsylvania, United States Panera Bread Full time

    About Us:At Panera Bread, our cafes are inviting and sophisticated spaces where we offer a selection of freshly baked breads and pastries. Our menu includes made-to-order soups, salads, and sandwiches, along with specialty espresso drinks. We pride ourselves on maintaining a grease and alcohol-free environment for our employees.We emphasize quality in every...

  • Curbside Operations Supervisor

    3 weeks ago

    Coraopolis, Pennsylvania, United States Giant Eagle Full time

    Job OverviewCurbside Operations Supervisors play a vital role in ensuring the efficiency and success of our store operations. They are responsible for the prompt and precise fulfillment of Curbside orders while delivering exceptional customer service. This position also involves supporting the Assistant Guest Service Team Leader. To excel in this role, you...

  • Senior Vice President of Patient Services Operations

    4 weeks ago

    Coraopolis, Pennsylvania, United States RareMed Solutions Full time

    OverviewThe Senior Vice President of Patient Services Operations is a pivotal Executive Leadership position tasked with overseeing the complete service delivery of Patient Service Center (PSC) operations. This includes the initiation of programs, ongoing management, and supervision of designated PSC teams. The Senior Vice President will offer strategic...

  • Executive Director, Patient Service Center Operations

    2 weeks ago

    Coraopolis, Pennsylvania, United States RareMed Solutions Full time

    About the RoleWe are seeking a highly experienced and strategic leader to serve as the Vice President, PSC Operations at RareMed Solutions. This is an Executive Leadership role responsible for the comprehensive service delivery of Patient Service Center's (PSC) operations, including program launch, ongoing management, and management of assigned PSC teams.Key...

  • Operations Manager

    2 weeks ago

    Coraopolis, Pennsylvania, United States AEG Full time

    {"title": "Operations Manager", "content": "Job SummaryWe are seeking an experienced Operations Manager to join our team at AEG. The successful candidate will be responsible for directing all aspects of event supervision, including event set-up and production, overseeing event security, and managing the operations of the facility.Key ResponsibilitiesDirect...

  • Operations Manager

    1 day ago

    Coraopolis, Pennsylvania, United States Oak View Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Manager to join our team at the UPMC Events Center. The successful candidate will be responsible for directing all aspects of event supervision, including event set-up and production, as well as overseeing event security and management of operations.Key ResponsibilitiesDirect and manage...

  • Senior Vice President of Patient Services Operations

    4 weeks ago

    Coraopolis, Pennsylvania, United States RareMed Solutions Full time

    Position OverviewThe Senior Vice President of Patient Services Operations is a pivotal Executive Leadership position tasked with overseeing the complete service delivery of Patient Service Centers (PSC) operations. This role encompasses program initiation, continuous management, and the leadership of designated PSC teams. The SVP will provide strategic...

  • Event Operations Manager

    3 weeks ago

    Coraopolis, Pennsylvania, United States AEG Full time

    Job SummaryAEG is seeking a highly skilled and experienced Event Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth execution of events at our venue.Key ResponsibilitiesDirect and manage the setup and production of events, including concerts, conferences, and other events.Assure...

  • Metal Fabrication Operator

    4 weeks ago

    Coraopolis, Pennsylvania, United States Nesco Resource Full time

    Position: Machine OperatorNesco Resource is seeking a skilled Machine Operator to join our team. This role involves working on specialized machinery to perform various tasks related to metal and aluminum processing.Key Responsibilities:As a Machine Operator, your duties will include:Operating precision machinery to create specific shapes and sizes in sheet...

  • Operations Manager

    3 weeks ago

    Coraopolis, Pennsylvania, United States Oak View Group Full time

    Job SummaryWe are seeking an experienced Operations Manager to join our team at Oak View Group. The successful candidate will be responsible for directing all aspects of event supervision, including event set-up and production, as well as overseeing event security and management of operations.Key ResponsibilitiesEvent Supervision: Direct and manage...

  • Data Analyst

    4 weeks ago

    Coraopolis, United States Vanscoy Rare Pharmacy Full time

    Job DescriptionJob DescriptionPurpose: The Data Analyst will work to develop and distribute reports on a scheduled basis both internally and externally. The ideal candidate will be responsible for extracting, analyzing, and transforming data to produce both internal and external reports, ensuring data accuracy, and providing actionable insights. The...

  • Medicare Enrollment Operations Lead

    4 weeks ago

    Coraopolis, Pennsylvania, United States CVS Health Full time

    About CVS HealthAt CVS Health, we are united by a common mission: to enhance the health and well-being of our communities. Our commitment to delivering personalized healthcare solutions is at the core of everything we do.Position OverviewThe Enrollment Operations Supervisor plays a pivotal role in managing enrollment processes for Medicare Part D and C...

  • Business Operations Manager

    3 weeks ago

    Coraopolis, Pennsylvania, United States Gateway Rehabilitation Center Full time

    Job SummaryWe are seeking a highly skilled Business Office Manager to join our team at Gateway Rehabilitation Center. The successful candidate will be responsible for providing administrative support to the Productivity Partners team, ensuring the smooth operation of our business functions.Key ResponsibilitiesAdministrative Support: Provide administrative...

Operations Supervisor, Pharmacy Operations

4 months ago

Coraopolis, United States RareMed Solutions Full time
Job DescriptionJob Description

Purpose

The Operations Supervisor is responsible for overseeing the day-to-day services and operations for one of the company's dedicated programs. The Operations Supervisor will provide direction to the team supporting program, pharmacy operations and activities including establishing and maintaining relationships with in-network Specialty Pharmacies, managing relationship with pharmacy solutions client team, third party vendors, intake and data entry of prescription referrals, referral processing, triaging of patient/prescriber inquiries, prescriber interaction, data quality control and client follow-up. The Operations Supervisor will have a deep understanding of program deliverables, required service level metrics and will collaborate with internal team members, including the Program and Pharmacy Managers, to enhance program efficiencies through review of program metrics.

Responsibilities:

  • Collaborate directly with the Non-Commercial pharmacy team to achieve program goals.
  • Establish and maintain relationships with in-network Specialty Pharmacies, pharmacy solution client team, and third party contracted vendors.
  • As the direct point of contact, supervise the Specialty Pharmacy Liaison and Manufacturer Liaison teams
  • Provide excellent customer service through effective communication and timely responses.
  • Implement and maintain data quality standards based on program metrics.
  • Ensure the assigned program team is operating according to plan by providing day-to-day guidance to program team.
  • Monitor compliance within the program SOPs, turnaround time, and ensure adherence to service agreement expectations.
  • Oversee and establish the performance management, goals, and expectations of assigned program.
  • Oversee cross-functional operations team that includes patient-facing, provider-facing, pharmacy team and external client-facing activities.
  • Lead weekly calls with internal teams and participate in manufacturer access team calls to provide timely updates.
  • Hire, train, and onboard staff necessary to support program operations.
  • Manage staff scheduling to maintain and support day-to-day operations.
  • Conduct annual performance reviews for direct reports to provide constructive feedback for areas of opportunity to grow professionally.
  • Collaborate with leadership to create program SOP’s and WI’s and ensure implementation as required.
  • Partner with Program and Pharmacy Managers to develop quality assurance measures to verify that processes, procedures, and program business rules are being followed appropriately.
  • Ensure all referrals are processed and triaged appropriately via documented standard operating procedures.
  • Oversee weekly pre/post triage reconciliation meetings with Specialty Pharmacies.
  • Demonstrate a strong compliance mindset and a clear understanding of patient privacy laws.
  • Manage, maintain, and continually enhance program operational processes and procedures to ensure accuracy as well as efficiency of deliverables.
  • Promptly communicate, coordinate, and make recommendations related to issues, complaints, and field escalations to review and investigate.
  • Partner with Program Manager to discuss and review status of program to provide updates to client.
  • Review and provide periodic updates and process improvement recommendations to internal stakeholders regarding operations, trends, and overall status of program.
  • Manage and oversee the team responsible for courier logistics. Including ensuring timely and accurate delivery of shipments, tracking, shipment resolution, and forecasting program needs.
  • Handle issue resolution related to escalated operational program elements/questions including incoming referrals, patient assistance, patient/provider inquires.
  • Respond promptly and appropriately to inquiries from Program and Pharmacy Managers as questions arise including but not limited to program design, standard operating produces, and program enhancements.
  • Collaborate with the training team to identify training needs/upskilling to ensure the team is up to speed on the most accurate and up to date processes and procedures.
  • Actively participate in building and maintaining respectful, collaborative internal/external team relationships, exercising, and encouraging positivity.
  • Coach and completing evaluations of direct reports.
  • Monitor team member calls and provide feedback
  • Stay abreast of industry trends and regulatory updates that may impact program delivery.
  • Other duties as assigned.

Required Qualifications

  • Bachelor’s Degree and/or equivalent work experience also considered
  • 2 + years’ experience in healthcare management setting
  • Prior experience with leading and managing direct reports
  • Prior experience and knowledge with hub support/reimbursement services
  • Empathy, drive, and commitment to exceptional service
  • Strong analytical skills with attention to detail

Preferred Qualifications

  • Prior experience in pharmacy, HUB service provider, or the healthcare industry
  • Experience documenting standard operating procedures, documenting program requirements, creating training materials and working directly with cross-functional teams
  • Excellent verbal and written communication skills
  • Ability to exercise independent judgment
  • Ability to manage deliverables in a fast-paced environment

Work Environment

This job operates in a professional office environment and teleworking from the employee’s home address listed in their employment file. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. When telecommuting employees must have reliable internet access in order to access required systems and software associated with the position's responsibilities. The amount of time the employee is expected to work per day or pay period will not change as a result of participation in the teleworking program. Employees are responsible for the set-up of their home office environment, including physical set-up, internet connection, phone line, electricity, good lighting, comfortable temperature, furniture, etc. Employee’s teleworking space should be separate and distinct from their “home space” and allow for privacy. The company expects employees teleworking to be as efficient and professional as if they were in the office. The amount of time spent in office or teleworking is contingent upon the needs/priorities of the company and will vary based on those needs/priorities.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand, walk, use hands and fingers, handle or feel; and reach with hands and arms.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function of the job.