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IT Office Coordinator

1 month ago

Nashville, United States Tennessee Comptroller of the Treasury Full time
Job DescriptionJob Description

IT Office Coordinator

About our Office
       
The Office of the Tennessee Comptroller of the Treasury is responsible for the audit of state and local governmental entities and participates in the general financial and administrative management and oversight of state government. The Office is led by Comptroller Jason Mumpower, a constitutional officer who is elected by the Tennessee General Assembly.
In the Comptroller’s Office, we strive to deliver on our mission to make government work better. We believe our success as an office depends on finding opportunities for employees to accomplish our office’s goals and answer challenges to make things better.
We want every member of our team to be excited to come to work every day and be challenged. Through dedicated hard work and commitment, every Comptroller’s Office employee accepts personal responsibility to accomplish our mission and uphold it.

Position

The Comptroller’s Division of Technology Solutions (TS) provides technology services and support to the Office’s Divisions and Boards.  Technology Solutions ensures its services align with the Office’s specific business needs.

We are looking for a responsible IT Office Coordinator to perform a variety of administrative, clerical, and technical tasks. Duties of the IT Office Coordinator include providing support to our managers and employees, assisting in daily office needs and managing our office’s general administrative activities.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the competency, knowledge, skill, and /or ability required with or without reasonable accommodation.
  • Associate degree and/or two (2) years of experience in an administrative support or similar role.
  • Experience and proficiency with Microsoft Office/Office 365 product suite.
  • Experience and proficiency with Adobe Creative Cloud products.
  • Possess exceptional soft skills concerning written and verbal communication.
  • Comfortable with routinely shifting priorities and a willingness to adapt to the ever-changing technological needs of our office.
A successful candidate in this position must possess exceptional interpersonal skills and the ability to communicate effectively.  They must have strong written and verbal communication skills. One must be adaptable and open to change. Position will offer partial remote work options.

Responsibilities
Major responsibilities for this position include:
  • Answer phones and greet visitors.
  • Schedule appointments and maintain calendars.
  • Schedule and coordinate staff and other meetings.
  • Prepare communications, such as memos, emails, invoices, and other correspondence.
  • Write, edit, and update documents, including letters, reports, policies, and instructional documents.
  • Manage software subscriptions and user accounts for various systems.
  • Record notes and document meetings.
  • Serve as division training coordinator.
  • Prepare presentations and other various reports.
  • Provide tier-one technical support for the COT Service Desk as needed.
  • Experience with or willingness to learn and administer COT’s internal ticketing system, Zendesk.
  • Assist with office technology procurement processes as needed.
  • Assist with timekeeping processes and support division needs with state’s ERP system.
  • Experience with or willingness to learn Agile/Scrum methodology.
  • Experience with or willingness to learn graphic design software and a keen eye for aesthetics. 
  • Oversee the committee responsible for event planning within the division.
  • Ability to work equally well independently and in collaboration with others.
Compensation

The Comptroller’s Office offers a competitive salary and comprehensive benefits package that includes twelve days each of annual leave and sick leave, insurance plans, retirement plan, 401(k), college fee waivers, and much more.

Equal Opportunity Employer

Pursuant to the Comptroller of the Treasury’s Workplace Discrimination and Harassment policy, the Office is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace.  It is the Comptroller’s policy to provide an environment free of discrimination and harassment of an individual because of that person’s race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran’s status or any other category protected by state and/or federal civil rights laws.

 

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