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Office Experience

2 months ago

Nashville, United States Thyme Care Full time
Job DescriptionJob Description

OUR MISSION

Imagine building a better healthcare journey for cancer patients, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way.

At Thyme Care, we share a passion for transforming the cancer care experience – not just for patients but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it.

To make this happen, we're building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.

WHAT YOU'LL DO

As our Office Experience & Events Associate, you'll play a crucial role in maintaining a smooth and efficient work environment for our Nashville office. You'll be the on-site point of contact, managing daily office operations and supporting both our team and visitors. Your responsibilities will span both administrative and event coordination tasks, and ensure a welcoming and well-organized workspace. This is a full time, in office position M - F.

In this role, you'll:

  • Be present on-site to handle reception duties and manage office operations.
  • Act as the primary liaison with building management, addressing both daily and emergency concerns.
  • Oversee the reservation process for conference and event spaces, manage parking passes, visitor validations, and keycard access.
  • Supply and maintain office snacks and drinks, liaising with vendors or shopping as needed.
  • Keep the kitchen area clean and stocked, manage office supplies, and coordinate copier maintenance.
  • Ensure that workstations and conference rooms are set up and properly maintained.
  • Support visitor and event needs, including catering, reservations, and providing information about office policies and guest WiFi.
  • Plan and execute monthly social events, including coordinating lunch or drinks to encourage office attendance, and managing signage and decorations for special occasions.
  • Handle incoming and outgoing mail sorting and delivery.
  • Develop and manage budgets related to office supplies, reservations, and parking.
  • Have cultural ownership of our Nashville office. We're looking for someone warm and enthusiastic to bring joy to our team and liveliness to our environment.
  • Assist marketing in all aspects of event planning, including venue selection, menu planning, guest management, and vendor coordination, while ensuring seamless execution that aligns with marketing goals, objectives, and budget constraints.

WHAT YOU'VE DONE

  • Experience: You have previous experience in office management or a similar administrative role for a distributed start-up or tech company.
  • Skills: Strong organizational and multitasking skills, with a keen eye for detail. You're a people person, a cheerleader, a listening ear and a helping hand.
  • Communication: Excellent interpersonal and communication abilities, comfortable interacting with both staff and visitors. Your positivity and your spirit are contagious.
  • Technical Proficiency: Proficient in Google Suite, Zoom, Slack, and general office equipment. You know the good vibe restaurants and unique experiences in Nashville.
  • Event Management: Experience with event planning and vendor negotiations. You love planning fun experiences inside and outside the office, whether they are bonding events for our team or memorable business dinners for our guests and clients.

WHAT LEADS TO SUCCESS

  • Act with our members in mind. You have a clear understanding of the importance of a well-managed office environment and its impact on overall productivity and team morale. Your proactive approach ensures that office operations run smoothly and effectively.
  • Move with purpose. You are adept at identifying and addressing needs quickly, whether it's resolving an urgent issue or coordinating an event. Your ability to prioritize tasks and manage time efficiently will be crucial in this dynamic role.
  • Comfortable with ambiguity. You thrive in fast-paced and evolving environments. Your experience in adapting to changes and handling multiple responsibilities simultaneously makes you well-suited for this hybrid position.
  • Expertise. Your knowledge of office management best practices, coupled with hands-on experience in maintaining office supplies, managing events, and liaising with vendors, sets you apart as a reliable and skilled office manager.

If you're an organized and proactive individual who thrives in a hybrid work environment and enjoys both administrative and event management responsibilities, we invite you to apply and join our Nashville team.

OUR VALUES

At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose.

This is a non-exempt, full time position. The pay range for this role is $26.00 - $31.00 / hour, dependent on experience.

We are committed to promoting the health and well-being of all individuals. As a provider of cancer care navigation, we recognize that those with cancer constitute a vulnerable population at risk of contracting COVID-19. As such, Thyme Care employees are expected to be fully vaccinated against COVID-19 as defined by the Centers for Disease Control and Prevention, subject to conflicting laws and exemptions based on medical or religious objections.

We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.