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Business Management Specialist
1 month ago
Job Title: Business Management Specialist
Location: Tallahassee, FL
Job Summary:
Primary Job Duties and Tasks:
- Manage, coordinate, and write/update APDs and associated documentation required for planning, implementation, and operations activities according to HHS CMS and USDA FNS guidelines. This includes Annual APDs, As-Needed APD Updates, Monthly Status Reports, CMS Outcomes, and State Specific Goals.
- Develop and maintain strong relationships with various teams, vendors, and stakeholders to support the APD process.
- Facilitate and coordinate various meetings to gather, analyze, and finalize information for the APD process.
- Maintain awareness of CMS HHS and USDA FNS policy updates, regulations, and standards for APDs, serving as the subject matter expert.
- Provide education to project team members and stakeholders on compliance processes, including outcome statements and outcomes and metric development.
- Participate in meetings with federal partners and the Department.
- Engage in procurement development processes as appropriate and monitor associated progress.
- Participate in cost allocation processes as appropriate and monitor associated progress.
- Report status updates to program leadership on progress with APD development and associated activity reporting.
- Collect documentation content from business and technical staff.
- Independently review and prepare documents for review and approval.
- Organize material and complete writing assignments according to agency standards regarding order, clarity, conciseness, style, and terminology.
Specific Knowledge, Skills, and Abilities (KSAs):
- Bachelor's degree in business administration, information technology, public administration, management information systems, or a related field from an accredited college or university.
- Minimum 3+ years of experience developing advance planning documents preferred.
- Minimum 3+ years of prior state government/public sector experience with health and human services programs preferred (such as Medicaid, MMIS, claims processing, eligibility, HHS analytics, SNAP, etc.).
- Working knowledge of government regulations as they pertain to the advance planning document writing process.
- Strong communication and follow-up skills.
- Experience managing multiple priorities/projects, including project scope and understanding of schedules, quality, change management, and project financials.
- Prior business analyst or project management experience.
- Excellent written and verbal communication skills.
General Knowledge, Skills, and Abilities (KSAs):
- Communication: Ability to clearly convey information in both written and verbal formats to individuals or groups in a wide variety of settings (e.g., project team meetings, management presentations). Must be able to effectively listen and process information provided by others.
- Customer Service: Works well with clients and customers (e.g., business office, public, or other agencies). Able to assess the needs of the customer and provide information or assistance to satisfy expectations or resolve a problem.
- Decision Making: Makes sound, well-informed, and objective decisions.
- Flexibility: Open to change, new processes (or process improvement), and new information. Able to adapt in response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive criticism and maintain effective work relationships with others.
- Interpersonal: Shows friendliness, courtesy, understanding, and politeness to others.
- Leadership: Motivates, encourages, and challenges others. Able to adapt leadership styles in a variety of situations.
- Problem Solving: Able to identify, evaluate, and use sound judgment to generate and evaluate alternative actions and make recommendations accordingly.
- Team Building: Encourages, inspires, and guides others toward accomplishing the common goal.
Education and Certifications:
- Bachelor's degree in business administration, information technology, public administration, management information systems, or a related field from an accredited college or university.