Business Specialist
5 days ago
Position: Business Specialist (Standard Operating Procedures)
Location: Tallahassee, FL (REMOTE)
Summary:
- Seeking a Business Specialist responsible for designing, developing, and maintaining Standard Operating Procedures (SOPs) and related process flows using Lucidchart
- The Business Specialist will work with cross-functional teams to document and visualize business processes, ensuring consistency, accuracy, and adherence to organizational standards
- The ideal candidate will be detail-oriented, have strong experience with process mapping and business operations, and possess the ability to translate complex procedures into clear, visual representations
- This position is Remote, with occasional travel to Tallahassee, FL
Key Responsibilities:
- Develop and maintain SOPs: Work with various departments to document and update Standard Operating Procedures across the organization
- Create process flows in Lucidchart: Design and maintain business process maps, workflows, and decision trees using Lucidchart to ensure clarity and alignment with organizational objectives
- Collaborate with stakeholders: Partner with department heads, process owners, and subject matter experts to gather information and ensure accuracy in documentation
- Analyze business processes: Identify opportunities for process optimization and efficiency improvements through SOPs and visual mapping
- Maintain version control: Ensure all SOPs and Lucidchart diagrams are up to date, properly cataloged, and version-controlled
- Training and support: Train team members on how to use Lucidchart for process visualization and provide support for creating internal process documentation
- Compliance and standardization: Ensure that all SOPs and workflows comply with organizational and regulatory standards, including any industry-specific guidelines
Qualifications:
- Bachelor’s Degree in Business Administration, Operations Management, or a related field
- 3+ years of experience in process documentation, SOP development, or business operations
- Proven experience in using Lucidchart or similar process-mapping software (e.g., Visio, Draw.io)
- Strong proficiency in Lucidchart for business process modeling and documentation
- Experience in creating clear, comprehensive, and visually appealing process diagrams and SOPs
- Strong analytical skills to assess business processes and identify inefficiencies
- Excellent written and verbal communication skills, with the ability to translate technical information into user-friendly documentation
- Attention to detail and ability to manage multiple projects simultaneously
Company Description:
Paradigm Technology is a strategic Professional Services organization which primarily focuses on delivering high value solutions in Digital and Business Transformation. We extend a work culture unlike any other Professional Services Company Our Practice Teams support two core areas:
IT Management Consulting and Project Management
- Strategic and thought leadership arm supporting the CIO and business agenda as well as the execution teams delivering services and efficiencies within the PMO
Digital Practices
- Drives the modernization of Digital Services, such as Cloud, Advanced Analytics, Data Engineering, Data Management, and Data Governance
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