Lead Employment Specialist/Recruiter

1 month ago

Jacksonville, United States GOODWILL OF NORTH FLORIDA Full time
Job DescriptionJob Description

Job Title: Lead Employment Specialist/Recruiter (LES/R)

Department: Mission Services

Reporting to: Director, Career Services

Date: August 2024

Position Status: New

FLSA Status: Exempt

Job Summary:

The Lead Employment Specialist/Recruiter’s (LES/R) role in this position functions in a critical role to provide oversight of Employment Specialist/Recruiters and team development. The LES/R also identifies employment opportunities for job seekers, screens job seekers to ensure each candidate meets the requirements of a given job lead, and provides assistance for applying for a job. The LES/R is also responsible for sourcing, screening, recommending and onboarding all Goodwill associates. The LES/R serves as an entry point to the employment services we provide to our community. Position may require work responsibilities outside of normal business hours.

Minimum Qualifications:

Education

Associates degree preferred

Experience

Minimum 2 years prior experience in staffing services, HR Recruitment, and case management or a related field is preferred

Strong understanding of staffing principles, laws, and procedures and a solid working knowledge of recruitment/employment programs

Strong computer skills, including Salesforce, Microsoft Office (Word, Excel, Outlook), Google Workplace, and Applicant Tracking Systems

Licensure, Certification, and/or Registration

Valid Florida driver’s license.

Other Qualifications

  • Able to complete assignments within deadlines in fast-paced environment
  • Able to work positively and professionally in both independent and team settings
  • Able to work cooperatively with representatives of various Goodwill divisions, external partners and customers
  • Able to de-escalate and resolve conflict in a positive manner
  • Self-starter with excellent time management, multitasking and organizational skills
  • Strong work ethic and sense of integrity, trustworthiness and ability to maintain a high level of confidentiality.
  • Able to communicate effectively in written and verbal manner
  • Able to perform mathematical concepts, such as statistical inference as well as percentages
  • Able to demonstrate understanding of program requirements, procedures, policies and information technology systems within probationary training period and maintain that mastery over the course of employment
  • Able to make effective presentations and facilitate groups
  • Knowledge of labor market, trends and emerging workforce issues
  • Experience in profiling the needs of employers and job seekers



Job Duties

Essential Duties

% of Time

  • Responsible for the supervision of GoodCareers team members
  • Monitor the productivity of the team and ensure all processes and procedures are followed
  • Managing quarterly performance reviews of team members
  • Coordination and completion of special projects as assigned
  • Responsible for assisting applicants seeking employment and/or training, where appropriate
  • Develop, coordinate and execute recruitment plans with partners to ensure hiring goals are met with the best possible talent. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA and other regulations, as appropriate. Interviews and identifies the employment needs of business partners
  • Recruit and perform talent acquisition activities such as resume & phone screens, candidate interviews, recommend final selection of applicants and close qualified candidates
  • Represent the company at recruiting events (i.e., college job fairs), providing company/job information and interviewing applicants.
  • Contact GWT customers at least 24 hours prior to the start of a new associate

with an onboarding notification

  • Review customer payroll analysis weekly to ensure accuracy
  • Evaluates the appropriateness of job-seeking candidates for identified opportunities
  • Develops a profile of the successful candidate for given employment opportunities
  • Provides information about the hiring company to potential candidates
  • Achieve weekly standards for: recruiting, onboarding, and job assignment(s);

reporting daily of metrics on efforts and outcomes

  • Weekly contact with current pool of temporary associates to identify availability

for job assignments

  • Refers qualified applicants to company hiring personnel for follow-up interview
  • Arranges employer-linked transportation for job seekers
  • Resolves employer concerns; sharing labor market data and trends with business partners and Goodwill staff
  • Assess employment barriers and recommend areas of needed improvement in the workplace readiness and industry-specific skills of job seekers

  • Travel throughout Goodwill of North Florida’s territory for coverage of sites when requested
  • Provide knowledge and support in collaboration with site management for training of newly hired GWT staff and GoodCareers personnel
  • Other duties as assigned

90

10

Supervisory/Decision making Authority

Does the position require customary supervision and management of at least 2 or more full-time employees? X Yes __No

Enter the number of direct reports and their position titles: 3 or more

PHYSICAL REQUIREMENTS:

Required

  • Standing
  • Walking
  • Lifting (Up to 10 pounds)
  • Bending/Stooping
  • Reaching
  • Grasping
  • Turning
  • Repetitive Motions
  • Significant amount of sitting at office and work desks and in front of a computer monitor.

Preferred

HAZARDS:

  • Housekeeping and/or cleaning agents

SKILL REQUIREMENTS:

Required

  • Respectful customer relationships
  • Reading
  • Drive motor vehicle
  • Typing/Keyboard
  • Word processing software
  • Operate office machinery (fax, copier, etc.)
  • Verbal communication (including telephone)
  • Written communication (including composition)
  • Maintain records
  • Sensitivity to service population’s cultural and socioeconomic characteristics

Preferred

  • Ensure compliance with EEO, immigration,

OSHA, wage and hour and all other federal

and state laws

  • Regularly required to verbally communicate, listen and give presentations as needed.

Employee Acknowledgement:

I have reviewed and understand the requirements stated in this Job Description. This job description is not designed to cover or contain comprehensive listings of all duties or responsibilities that are required for this job. Duties and responsibilities may change at any time with or without notice.

__________________________________________________ _____________________

Employee’s Name Printed Date:

Supervisor’s Review

I have reviewed the information contained in this Job Description and believe it to be an accurate reflection of the job functions and duties for the described position.

__________________________________________________

_________________

Supervisor’s Name Printed

Date



Goodwill is an equal opportunity employer. Employment selection and related decisions are made without regard to race, color, religion, sex, (including pregnancy), national origin, age, disability, marital status, protected veteran status, sexual orientation, gender identity, genetic information or any other protected characteristics under applicable law.

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