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Front Desk Representative

2 months ago

Dallas, United States Curate Corp Voice Full time
Job DescriptionJob Description

Job Title: Front Desk Representative
Location: Miami, FL
Department: Office
Employment Type: Full-Time

Job Summary

The Front Desk Representative serves as the initial point of contact for visitors and clients at [Company Name]. This role is essential in ensuring a positive first impression and smooth operations at the front desk. Responsibilities include greeting visitors, managing phone calls, handling inquiries, and performing administrative tasks to support the organization.

Key Responsibilities
  • Manage Phone Calls: Answer, screen, and forward incoming phone calls promptly. Take messages and provide information as needed.
  • Visitor Management: Maintain visitor logs, issue visitor badges, and ensure visitors are directed to the appropriate locations.
  • Administrative Support: Perform clerical duties such as data entry, filing, and organizing documents. Assist with scheduling appointments and meetings.
  • Inquiries Handling: Respond to and resolve inquiries from visitors, clients, and employees, both in-person and via phone or email.
  • Maintain Reception Area: Keep the front desk and reception area clean, organized, and presentable at all times.
  • Security Awareness: Monitor and manage access to the premises. Report any suspicious activity to the appropriate personnel.
  • Support Office Operations: Assist with various tasks and projects as assigned by management to ensure smooth office operations.
Qualifications
  • High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficient in MS Office (Word, Excel, Outlook) and basic office equipment.
  • Professional appearance and demeanor.
  • Ability to handle stressful situations calmly and effectively.


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